Domain > support.utrack.com

More information on this domain is in AlienVault OTX

DNS Resolutions

Date	IP Address
2018-11-16	52.3.217.29 (ClassC)
2019-03-09	52.71.148.226 (ClassC)
2026-01-09	104.18.28.18 (ClassC)

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!DOCTYPE html>html langen>    head>        title>Login  - uTrack Support/title>        meta nameviewport contentwidthdevice-width, initial-scale1>                            meta nameROBOTS contentNOINDEX, NOFOLLOW>                            link relstylesheet hrefhttps://hf-files-oregon.s3.amazonaws.com/hdputrack_user_customized/support_center_brand_primary_dynamic.css?keydca233d1-05f0-4807-93d3-7d20592da367>                            link relshortcut icon hrefhttps://hf-files-oregon.s3.amazonaws.com/hdputrack_user_customized/favicon.png />                link hrefhttps://d12tly1s0ox52d.cloudfront.net/static/090126123346/support_center/css/vendor.css relstylesheet typetext/css>        script srchttps://d12tly1s0ox52d.cloudfront.net/static/090126123346/support_center/js/vendor.js>/script>            /head>    style>        :root {            --hf-footer-height: 0px;        }    /style>    body classhf-support-center hf-login-workflow-bg>      div class>        div idannouncementBanner style          display: none;          padding: 12px 0;          border-bottom: 1px solid #a9d5de;          background: #f8ffff;          text-align: center;          color: #333;          font-size: 14px;          clear: both; classhf-announcement-banner>          You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.          div idannouncementClose stylepadding: 2px 10px; cursor: pointer; float: right;>            img src/media/svgs/close-icon.svg altclose />          /div>        /div>        div idarticlePreviewBanner style          display: none;          padding: 12px 0;          border-bottom: 1px solid #a9d5de;          background: #f8ffff;          text-align: center;          color: #333;          font-size: 14px;          clear: both; classhf-announcement-banner>          You are viewing the article in preview mode. It is not live at the moment.        /div>        div classabove_header>                    /div>        div classhf-header>                                                div classhf-user-profile-overlay idhf-user-profile-overlay>/div>div data-printablefalse classhf-header_wrap idhf-header-wrap_2>	header idhf-header_2 classhf-header>		div classhf-u-vertically-centered-container>			div classhf-header_logo-wrap hf-mod-desktop>				a hrefhttps://utrack.happyfox.com/home>img srchttps://hf-files-oregon.s3-us-west-2.amazonaws.com/hdputrack_user_customized/2020/01-08/0d948ddb-2976-4a58-b83a-c61dbe2e850c/uTrack-Symbol-200px.png classhf-header_logo altcompany logo>/a>			/div>						div classhf-header_logo-wrap hf-mod-mobile>				a hrefhttps://utrack.happyfox.com/home>img srchttps://hf-files-oregon.s3-us-west-2.amazonaws.com/hdputrack_user_customized/2020/01-08/0d948ddb-2976-4a58-b83a-c61dbe2e850c/uTrack-Symbol-200px.png classhf-header_logo hf-mod-mobile-logo altcompany logo>/a>			/div>															div classhf-header-support-center-name>uTrack Support/div>																			/div>		nav classhf-u-vertically-centered-container hf-margin-left-auto aria-labelMain Menu>						a classskip-to-content-link href#main>				Skip to content			/a>										div classhf-header_link>a hrefhttps://utrack.happyfox.com/staff/login/ classhf-header_link-text titleAgent Portal>Agent Portal/a>/div>							div classhf-header_link>a hrefhttps://support.utrack.com/?login1 classhf-header_link-text titleLogin>Login/a>/div>														/nav>		div classhf-hamburger-menu-container>			input typecheckbox classhf-open-hamburger-menu idhf-open-hamburger-menu>			label forhf-open-hamburger-menu classhf-hamburger-menu-toggle rolenavigation>				p classhf-menu-label-text>Menu/p>				div classhf-spinner hf-diagonal hf-part-1>/div>				div classhf-spinner hf-horizontal>/div>				div classhf-spinner hf-diagonal hf-part-2>/div>			/label>			nav idhf-hamburger-menu>				ul classhf-hamburger-menu-inner>																		li classhf-header_mobile-link>a hrefhttps://utrack.happyfox.com/staff/login/ classhf-header_link-text>Agent Portal/a>/li>													li classhf-header_mobile-link>a hrefhttps://support.utrack.com/?login1 classhf-header_link-text>Login/a>/li>																					/ul>			/nav>		/div>	/header>	/div>style>	.hf-sc-search-loader.loader {		position: absolute;		right: 10px;		top: calc(50% - 10px);		width: 20px;		padding: 2px;		aspect-ratio: 1;		border-radius: 50%;		background: rgba(32, 32, 45, 1);		--mask: conic-gradient(#0000 10%,#000), linear-gradient(#000 0 0) content-box;		-webkit-mask: var(--mask);		mask: var(--mask);		-webkit-mask-composite: source-out;		mask-composite: subtract;		animation: loader-spin 1s infinite linear;	}	@keyframes loader-spin {to{transform: rotate(1turn)}}	.hf-mobile-search-bar .hf-sc-search-loader.loader {		right: -5px;	}	.hf-banner_search-box {		padding: 20px 35px 20px 40px;	}	@media only screen and (max-width : 812px) {		.hf-banner_search-box {			padding: 10px 35px 10px 40px;		}	}	/style>script typetext/javascript>  /**   * TLS Deprecation announcement banner. This needs to be rendered above all widgets and hence the   * HTML part is added in base.html above the user announcement section. The script to show/hide   * is added here in order to get the SSL Protocol from the request which is set in the context   * object for header.   * **/  var isBannerDismissed  localStorage.getItem(hf-tls-deprecation_warning_dismissed);  var sslProtocol  None;  if (TLSv1, TLSv1.0, TLSv1.1.indexOf(sslProtocol) > -1 && !isBannerDismissed) {    var bannerElement  document.querySelector(#announcementBanner);    bannerElement.style.display  block;    bannerElement.classList.add(hf-announcement-banner-open);    document.querySelector(#announcementClose).addEventListener(click, function() {      localStorage.setItem(hf-tls-deprecation_warning_dismissed, true);      bannerElement.style.display  none;      bannerElement.classList.remove(hf-announcement-banner-open);      var ticketListWrap  $(.hf-ticket-list-wrap);      var ticketDetailsWrap  $(.hf-ticket-details);      var mySettingsWrap  $(.hf-settings-wrap);      var is_sticky  True;      if (is_sticky  True) {        onScroll(); // To reset the sticky header positions      }      if (ticketListWrap.length) {        ticketListWrap.css(top, ticketListWrap.position().top - 44);      }      if (ticketDetailsWrap.length) {        ticketDetailsWrap.css(top, ticketDetailsWrap.position().top - 44);      }      if (mySettingsWrap.length) {        mySettingsWrap.css(top, mySettingsWrap.position().top - 44);      }    }, { once: true });  }/script>script typetext/javascript>window.onscroll  function() {	onScroll()};function clearTicketSearch(){	var url  new URLSearchParams(window.location.search);	url.delete(q);	window.location.href  /tickets/? + url.toString();}function onScroll() {	var is_sticky  True;	if (is_sticky  True) {		var announcementHeight  $(.hf-announcement).outerHeight() || 0;		var windowScrollValue  $(window).scrollTop()		if ( windowScrollValue > announcementHeight) {      var bodyPadding  60 + ($(.hf-announcement-banner-open).outerHeight() || 0);      $(.hf-header, .hf-announcement-banner, .hf-mobile-search-bar).addClass(hf-mod-sticky);			$(body).css(padding-top, bodyPadding + px);		}		else{			$(.hf-header, .hf-announcement-banner, .hf-mobile-search-bar).removeClass(hf-mod-sticky);			$(body).css(padding-top, 0);		}	}	if (window.pageYOffset > 50) {		$(#hf-scroll-to-top).fadeIn();	} else {		$(#hf-scroll-to-top).fadeOut();	}}$(document).ready(function() {	$(.hf-mobile-search-trigger).click(function(){		$(.hf-mobile-search-bar).slideDown();		$(#hf-clear-mobile-search).click(function() {			$(.hf-mobile-search-bar input).val();			$(.hf-mobile-search-bar).slideUp();		})	})	$(window).resize(function() {    if( $(this).width() > 812 ) {			$(.hf-mobile-search-bar).hide();    }	});  $(#hf-supportCenterLanguageSwitcher).on(keydown click, function(e) {	if(e.keyCode  13 || e.type  click) {		$(#hf-supportCenterLanguageSwitcher).addClass(hf-sc-dropdown-open);		$(.hf-sc-language-dropdown-option).attr(tabindex, 0);		$(document).on(click.languageSwitcher, function(event) {		if (!$(event.target).parents().hasClass(hf-sc-custom-dropdown)) {			$(#hf-supportCenterLanguageSwitcher).removeClass(hf-sc-dropdown-open);			$(.hf-sc-language-dropdown-option).removeAttr(tabindex);			$(document).off(.hf-languageSwitcher);		}		});	}  });  $(.hf-sc-language-dropdown-option).on(keydown click, function(e) {	if(e.keyCode  13 || e.type  click) {		var currentLocation  window.location;		var language_id  $(this).data(index);		var language_name  $(this).data(name);		var returnUrl  window.location.pathname + window.location.search; 		if (currentLocation.pathname.includes(/kb/article)){		var available_translations  ;		var available_translation_ids  available_translations.map(function(item) {			return item.language_id		});		var articleMapping  {};			available_translations.forEach(function(item){			articleMappingitem.language_id   item.article_id			});		if(available_translation_ids.indexOf(language_id) > 0){			returnUrl  /kb/article/ + articleMappinglanguage_id;		}		}		window.location  /sc/set-language/?language_name + encodeURIComponent(language_name) + &return_to + encodeURIComponent(returnUrl);	}  });	$(#hf-user-profile-trigger).on(click, function() {		if($(#hf-user-profile-dropdown).attr(data-open)  true) {			$(#hf-user-profile-dropdown).attr(data-open, false);			$(#hf-user-profile-overlay).hide();		} else {			var bannerHeight  $(.hf-announcement).is(:visible) ? $(.hf-announcement).outerHeight(true) : 0;		  var headerHeight  $(.hf-header).outerHeight(true);			$(#hf-user-profile-dropdown).attr(data-open, true);			$(.hf-user-profile-overlay).css(top, bannerHeight + headerHeight);			$(#hf-user-profile-overlay).show();		}		return false;	});		var delay  (function() {		let timer  0;		return function (callback, ms) {			clearTimeout(timer);			timer  setTimeout(callback, ms);		};	})();	$(.hf-sc-search-box).on({		keyup: function(e) {			e.stopPropagation();			var search_text  encodeURIComponent($(this).val());			var search_suggestions_container  $(e.target).siblings(.hf-sc-search-suggestions);			var currentlyHighlightedOption  search_suggestions_container.find(.hf-sc-search-suggestionaria-currenttrue);			if (e.keyCode  13) {				if (currentlyHighlightedOption.length) {					window.location.href  currentlyHighlightedOption.find(a).attr(href);				} else {					const searchLoader  e.target.parentElement.querySelector(.hf-sc-search-loader);					if (searchLoader) {						searchLoader.style.display  block;					}					window.location.href  /kb/search/?q + search_text;				}			} else if (e.keyCode  40) {					if (currentlyHighlightedOption.next().length) {						currentlyHighlightedOption.attr(aria-current, false);						currentlyHighlightedOption.next().attr(aria-current, true);					} else {						currentlyHighlightedOption.attr(aria-current, false);						currentlyHighlightedOption  search_suggestions_container.find(li:first);						currentlyHighlightedOption.attr(aria-current, true);						search_suggestions_container.scrollTop(0);					}			} else if (e.keyCode  38) {					if (currentlyHighlightedOption.prev().length) {						currentlyHighlightedOption.attr(aria-current, false);						currentlyHighlightedOption.prev().attr(aria-current, true);					}			} else {					if (search_text.length > 3) {					$(.hf-sc-search-suggestions).remove();					$(.hf-sc-search-container).removeClass(hf-mod-open);					delay(function()  {						$.ajax(/get_related_kb_forums/, {							contentType: application/json,							data: { text: search_text },							success: function(results) {								if (results.length) {									$(.hf-sc-search-container).addClass(hf-mod-open);									$(div classhf-mobile-overlay>/div>).appendTo(body);									var $ul  $(ul classhf-sc-search-suggestions>/ul>);									results.forEach(function(result) {										if (result.type  kb) {											$ul.append(li classhf-sc-search-suggestion hf-mod- + result.type +>a href/kb/article/ +																				resultid +/> +																				span classhf-sc-search-suggestion_title titleGo to KB article> + resulttitle + /span>																				+/a>/li>);										}										if (result.type  forum) {											$ul.append(li classhf-sc-search-suggestion hf-mod- + result.type +>a href/forum/post/ +																				resultid +/> +																				span classhf-sc-search-suggestion_title titleGo to forum post> + resulttitle + /span>																				+/a>/li>);										}										if (result.type  assist_ai_result) {											$ul.append(li classhf-sc-search-suggestion hf-mod- + result.type +>a href + resulturl +> +																				span classhf-sc-search-suggestion_title titleGo to  + resultsource +  article> + resulttitle + /span>																				+em classhf-sc-search-suggestion_source> + resultsource + /em>/a>/li>);										}									});									$ul.appendTo($(.hf-sc-search-container));									$ul.find(li:first).attr(aria-current, true);								}							}						})					}, 600);				}  else {						$(.hf-sc-search-suggestions).remove();						$(.hf-sc-search-container).removeClass(hf-mod-open);						$(.hf-mobile-overlay).remove();				}			}			if(search_suggestions_container.length && currentlyHighlightedOption.length) {				var search_suggestions_container_top  search_suggestions_container.offset().top;    		var search_suggestions_container_bottom  search_suggestions_container_top + search_suggestions_container.height();				var elemTop  currentlyHighlightedOption.offset().top;    		var elemBottom  elemTop + currentlyHighlightedOption.height();				if (elemBottom > search_suggestions_container_bottom) {					search_suggestions_container.scrollTop(0);					search_suggestions_container.scrollTop(currentlyHighlightedOption.offset().top - search_suggestions_container.height());				}			}		}	});	$(document).click( function(){    $(.hf-sc-search-suggestions).remove();		$(.hf-sc-search-container).removeClass(hf-mod-open);		$(.hf-mobile-overlay).remove();		$(#hf-user-profile-dropdown).attr(data-open, false);		$(#hf-user-profile-overlay).hide();	});});window.addEventListener(pagehide, function(event) {		$(.hf-sc-search-loader).hide();	});/script>                                    /div>            style typetext/css relstylesheet>  a {    text-decoration: none;  }/style>  div classhf-content>      div idmain classhf-main>                        section classhf-welcome-banner hf-welcome-banner_22 idhf-welcome-banner-wrap_22>          div classhf-welcome-banner_overlay hf-welcome-banner_overlay_22>/div>      div classhf-custom-container>    div classhf-welcome-banner_content>              div classhf-welcome-banner_heading hf-welcome-banner_heading_22>Welcome to our Support Center/div>          /div>  /div>/section>                  script idgoogle_recaptcha_url srchttps://recaptcha.net/recaptcha/api.js>/script>div classhf-login-container>  div classhf-custom-container>    div classhf-login-container_wrap  idhf-login-wrap_23>      div classhf-login-container_pane  hf-right>                              h4 classhf-login-container_heading roleheading aria-level1>Login/h4>                    p classhf-login-container_help-text>Login to know the status of the ticket/p>            div idhf-login-error classhf-login-error>                                        /div>                            div classhf-login-container_form-wrap>            form idform action methodPOST>              input typehidden namefrom_v2 valuetrue />              input typehidden namecsrfmiddlewaretoken valuebX6ybewHgGh7LePdRYpJsFII9EErhbjD1kMIknGqnNkSDlO19SlTxhAc5JI5kjJL />                                                              div classhf-form-field>                    label forid_username classhf-form-field_label>                      Username or Email                    /label>                    input classhf-form-field_value typetext idid_username nameusername placeholderEnter email value autofocus>                    span classhf-form-field_error-text>/span>                  /div>                  div classhf-form-field>                    label forid_password classhf-form-field_label>Password/label>                    input classhf-form-field_value idid_password typepassword namepassword placeholderEnter password>                    span classhf-form-field_error-text>/span>                  /div>                  div classhf-login_footer>                                          div classhf-form-field>                          input typecheckbox checked nameremember_me idid_remember_me/>                          label forid_remember_me classhf-form-field_label>Remember me/label>                      /div>                                        a href/forgotpassword/ classhf-forgot-link>Forgot password?/a>                  /div>                                !-- Google reCaptcha -->                div styledisplay:none idgoogle_recaptcha classg-recaptcha data-sitekey6LcoTEwUAAAAAM0Mst78EhadVrHJDjCONZBcIvz8>/div>                input idis_captcha_displayed typehidden nameis_captcha_displayed valuefalse />                div classhf-form-field>                  button typesubmit idsubmit classhf-form-field_btn>Login/button>                /div>              /form>                      /div>              /div>              div classhf-login-container_pane hf-left>          div classhf-login-container_content hf-editor-reset>              h3>Login to track your existing support requests. If you have not created a ticket yet then you would need to a href/register>register/a> or a href/new>create a new ticket/a> to begin./h3>          /div>          div classhf-meta-btn-wrap>                                      div>                a classhf-form-field_btn idsubmit-ticket href/new>Submit ticket/a>              /div>                      /div>        /div>          /div>  /div>/div>script typetext/javascript>    function showCaptcha() {    $(#is_captcha_displayed).val(true);    $(#google_recaptcha).show();  }  function handleFieldErrors(elementId, error) {    $(elementId).parent(.hf-form-field).addClass(hf-error);    $(elementId).next(.hf-form-field_error-text).append(error);  }  function ConvertFormToJSON(form){    var array  jQuery(form).serializeArray();    var json  {};    jQuery.each(array, function() {        jsonthis.name  this.value || ;    });    return json;  }  $(document).ready(function(){         var urlParams  new URLSearchParams(window.location.search);    if (urlParams.get(login_disabled)  true) {      $(#hf-login-error).append(You are not authorized to login to contact portal. Please contact your administrator for further assistance.);      $(.hf-login-error).fadeIn();    }    var form  $(#form);    $(form).submit(function(event) {      $(.hf-form-field).removeClass(hf-error);      $(#hf-login-error).empty().hide();      $(.hf-form-field_error-text).empty();      $(.g-recaptcha).removeClass(hf-error);      // Stop the browser from submitting the form.      event.preventDefault();      var user;              user  $(#id_username).val();           var resendVerificationLink  resend-verification-mail/?email + user;      var payload  ConvertFormToJSON(form);      $.ajax({      type: POST,      url: window.location.href,      data: payload,      contentType: application/json,      beforeSend:function(xhr) {        xhr.setRequestHeader(X-CSRFToken, bX6ybewHgGh7LePdRYpJsFII9EErhbjD1kMIknGqnNkSDlO19SlTxhAc5JI5kjJL);      }      }).done(function(responseData) {        var redirectUrl  responseData.redirect_url;        window.location.href redirectUrl;      }).fail(function(error) {        var errorData  error.responseJSON;          if(errorData.username) {            handleFieldErrors(#id_username,errorData.username);          }          if(errorData.useremail) {            handleFieldErrors(#id_useremail,errorData.useremail);          }          if(errorData.password) {            handleFieldErrors(#id_password,errorData.password);          }          if(errorData.ticketnum) {            handleFieldErrors(#id_ticketnum,errorData.ticketnum);          }          if(errorData.recaptcha) {            $(.g-recaptcha).addClass(hf-error);            showCaptcha();          }          if(errorData.non_field_errors.length){            if(errorData.non_field_errors.includes(redirect_to_staff)) {              $(#hf-login-error).append(p>If you are an agent, please login from the  a hrefstaff/login>agent portal/a>./p>);              $(.hf-login-error).fadeIn();            }            else if(errorData.non_field_errors.includes(pending-verification-for-this-email)) {              $(#hf-login-error).append(p>This HappyFox account is not verified. Click on a href + resendVerificationLink + > Resend verification/a> to get the new link to verify./p>);              $(.hf-login-error).fadeIn();            }            else if(errorData.non_field_errors.includes(redirect_to_request_access_page)){              window.location.href  /request-access/?username+$(#id_username).val();            }            else {              $(#hf-login-error).append(errorData.non_field_errors0);              $(.hf-login-error).fadeIn();            }          }        });      grecaptcha.reset();    });  });/script>                    /div>  /div>  script typetext/javascript>    localStorage.removeItem(hf-tls-deprecation_warning_dismissed);		var is_preview  ;		if(is_preview  True) {			document.addEventListener(click,PreviewMode,true);			function PreviewMode(e){				e.stopPropagation();				e.preventDefault();			}		}		/script>                                                footer data-printablefalse classhf-footer>	div classhf-footer_content>		nav>												/nav>					span classhf-footer_copyright-text>Copyright 2022, All rights reserved/span>			/div>	div classhf-branding>		span classhf-branding_text>			a hrefhttps://www.happyfox.com/ classhf-branding-link>Help Desk Software/a>  by HappyFox		/span>	/div>/footer>                                                    div idhf-scroll-to-top classhf-scroll-to-top>img srchttps://d12tly1s0ox52d.cloudfront.net/static/090126123346/support_center/svgs/go-to-top.svg altscroll to top icon/>/div>      /div>    /body>    script typetext/javascript>        $(document).ready(function() {            $(#hf-scroll-to-top).click(function() {                $(html, body).animate({ scrollTop: 0 }, slow);            });            if($(.hf-toast-message).length) {              setTimeout(closeToastMessage, 3500);            }            bodyBottomPadding();            $(window).resize(function() {	            bodyBottomPadding();            });        });        function closeToastMessage() {          var toastMessageElement  $(.hf-toast-message).not(.hf-u-hide);          if(toastMessageElement.length) {            toastMessageElement.addClass(hf-toast-message-collapse);            setTimeout(function() {              toastMessageElement.remove();            }, 500);          }        }        function getCookie(name) {          var cookieValue  null;          if (document.cookie && document.cookie ! ) {            var cookies  document.cookie.split(;);            for (var i  0; i  cookies.length; i++) {              var cookie  cookiesi.trim();              if (cookie.substring(0, name.length + 1)  (name + )) {                cookieValue  decodeURIComponent(cookie.substring(name.length + 1));                break;              }            }          }          return cookieValue;        }        function showTopBanner(widget_id, cache_key) {            if (  preview) {                $(#hf-announcement- + widget_id).slideDown(fast);            } else {                var topBannerCookie  getCookie(top_banner_ + widget_id);                if ((typeof topBannerCookie  undefined) || (topBannerCookie ! cache_key)) {                    $(#hf-announcement- + widget_id).slideDown(fast);                }                $(#top_banner_ + widget_id).click(function() {                    $(#hf-announcement- + widget_id).slideUp(fast);                    document.cookie  top_banner_ + widget_id +  + cache_key + ; path/;                    if(typeof handleAnnouncementClose  function) {                      // callback function to handle repositioning elements if the announcement bar closes                      setTimeout(handleAnnouncementClose, 200);                    }                });            }        }        function bodyBottomPadding() {            if( $(.hf-footer).length )  {                var footerHeight  $(.hf-footer).innerHeight();                $(body).css(padding-bottom, footerHeight);                document.documentElement.style.setProperty(--hf-footer-height, footerHeight + px);            }        }    /script>    script typetext/javascript>    window.HAPPYFOX_CONTACT  {};    /script>/html>

Subdomains

Date	Domain	IP
unityconnect-qa.utrack.com	2024-07-30	18.133.114.28
unity-connect-vpn.utrack.com	2024-02-16	3.163.24.56
unityconnect.utrack.com	2024-11-24	13.41.118.10
support.utrack.com	2026-01-09	104.18.28.18
unityconnect-dev.utrack.com	2024-05-30	3.9.72.112
unity.utrack.com	2024-11-24	13.41.118.10

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Domain > support.utrack.com

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Port 80

Port 443

Subdomains