Domain > support.heightsplatform.com

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Date	IP Address
2024-11-05	34.206.247.166 (ClassC)
2026-01-11	3.225.219.144 (ClassC)

HTTP/1.1 200 OKAlt-Svc: h3:443; ma2592000Content-Length: 32239Content-Type: text/html; charsetutf-8Date: Sun, 11 Jan 2026 06:50:15 GMTServer: CaddyServer: istio-envoySet-Cookie: PLAY_SESSIONbc798e36c24fbb1b075ffa26b84135263fe3ad0e-siteId5e2a79c72c7d3a7e9ae6b1c8&hs.session.idlvTecSPGxdoLfo1sPKWyA2yPZQDdR8i0jkRlMCNDRbw4Gd2W491QSp5C7jF4p0TO&hs.session.exp1768200615229; ExpiresMon, 11 Jan 2027 06:50:15 GMT; Path/; Secure; HTTPOnlyStrict-Transport-Security: max-age31536000; includeSubDomains; preloadX-Envoy-Upstream-Service-Time: 8

!DOCTYPE html>html>    head>    meta charsetutf-8/>    title>Heights Platform Knowledge Base/title>    meta nameviewport contentwidthdevice-width, maximum-scale1/>    meta nameapple-mobile-web-app-capable contentyes/>    meta nameformat-detection contenttelephoneno>    meta namedescription contentHelp & Support Knowledge Base for Building Your Online Courses and Digital Products/>    meta nameauthor contentHeights Platform/>    link relcanonical hrefhttps://support.heightsplatform.com/>                link relstylesheet href//d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1767968598083.css>        style>        body { background: #f0f0f0; }        .navbar .navbar-inner { background: #21b25d; }        .navbar .nav li a,         .navbar .icon-private-w  { color: #ffffff; }        .navbar .brand,         .navbar .nav li a:hover,         .navbar .nav li a:focus,         .navbar .nav .active a,         .navbar .nav .active a:hover,         .navbar .nav .active a:focus  { color: #ffffff; 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   padding: 0 15px;    font-weight: 400;    font-size: 14px;}.navbar .nav .active .caret {    border-bottom: 14px solid #ffffff;    border-left: 14px solid transparent;    border-right: 14px solid transparent;    right: 43%;}li#notes-for-support {    display: none;}#sidebar {    margin: 32px 0 0;    font-size: 13px;}#searchBar button{    background: #22b25d;    border-radius: 0 5px 5px 0;    border: 1px solid #139448;    font-weight: 600;}.category-list .category{    background: #fff;    border-radius: 5px;}#searchBar .search-query{  border: none;    box-shadow: 0 3px 10px rgba(0,0,0,0.1);}#searchBar button{  border: none;    text-shadow: none;}#searchBar.sm button {    height: 50px;}#sidebar form .search-query {    height: 50px;}#docsSearch {    padding: 3.5em 0;    background: #eefaf3;    background-size: 100% auto;}#docsSearch h1 {    font-size: 37px;    font-weight: 800;    margin-top: .4em;    color: #075227;}#fullArticle .title {    font-size: 36px;    font-weight: 600;    margin: 0 30px 1em 0;}#fullArticle p, #fullArticle ul, #fullArticle ol, #fullArticle li, #fullArticle div, #fullArticle blockquote, #fullArticle dd, #fullArticle table {    font-size: 15px;    color: #585858;    line-height: 1.6;}#fullArticle .image-caption, #fullArticle figcaption {    text-align: left;    margin-top: -26px;    color: #777;    font-size: 13px;    font-style: italic;    background: #f3f3f3;    padding: 10px;    line-height: 20px;    margin: 15px 0 20px;    display: block;    border-radius: 5px;}.note-block{    border-left: 5px solid !important;    margin: 2em 0 !important;    padding: 16px 25px 16px 20px !important;background: #fff6e3 !important;    border-color: #FFC555 !important;    color: #585858 !important;font-size: 15px !important;}* {  box-sizing: border-box;}.column {float: left;  width: 40%;  padding: 15px;  padding-top: 20px; padding-left: 20px;  margin-left: 4%;  margin-right: 4%;}.row:after {  content: ;  display: table;  clear: both;}@media screen and (max-width: 600px) {  .column {    width: 100%;  }}footer.center span{ display: none;}footer span{ display: none;}@media (max-width: 768px) {.navbar .btn-navbar {    top: 11px;}.navbar .btn-navbar .icon-bar {    background: #fff;}}@media (max-width: 622px) {    #docsSearch {      background: url(https://uploads.heightsplatform.com/static/mountain-blur.jpg) no-repeat center center;      background-size: auto 100%;     }  }/* Category: single tile and icons *//* Internal category with no icons */#collection-category-8 .category {  padding-top: 60px;  min-height: 190px;}.category-list .category {  background-color: #FFF;  border: none;  border-radius: 4px;  box-shadow: rgba(0, 0, 0, 0.03) 0px 0px 0px 1px,              rgb(241, 243, 245) 0px 2px 10px 0px,              rgba(0, 0, 0, 0.05) 0px 3px 3px 0px;  box-sizing: border-box;  display: inline-block;  margin: 0 30px 30px 0;  padding: 135px 50px 40px;  min-height: 240px;  transition: all 0.25s ease-in-out;  width: 100%;}.category-list .category,.category-list .category:hover {  background-repeat: no-repeat;  background-position: center 36px;  background-size: 80px 80px;}.category-list .category:hover {  background-color: #FFF;  box-shadow: rgba(0, 0, 0, 0.06) 0px 0px 0px 1px,              rgba(220, 223, 226, 0.3) 0px 30px 60px 0px,              rgba(0, 0, 0, 0.1) 0px 8px 20px 0px;}/*.category-list .category:active {  box-shadow: 0 0 0px 2px #1292EE inset;  outline: none;}*/.category-list .category:hover .article-count {    color: #0077CC;}.category-list .category:focus .article-count, .category-list .category:active .article-count {    color: #005CA4;}@media screen and (max-width: 759px) {  .category-list .category {    margin-right: 0;  }}@media screen and (min-width: 760px) and (max-width: 1104px) {  .category-list .category {    width: calc(100%/2 - 17px);  }  .category-list .category:nth-child(even) {    margin-right: 0;  }}@media screen and (min-width: 1105px) {  .category-list .category {    width: calc(100%/3 - 23px);  }  .category-list .category:nth-child(3n+3) {    margin-right: 0;  }  #collection-category-8 .category {    padding-top: 60px;    min-height: 190px;  }}.category-list h3 {  color: #051849;  font-weight: 600;  font-size: 18px;  margin-bottom: 15px;}.category-list .category p {  color: #7F8D9B;  font-size: 14px;  margin-bottom: 15px;  line-height: 20px;}.category-list .category .article-count {  margin-bottom: 0;  transition: color 0.2s ease-in-out;}.category-list .category,.category-list.two-col .category {  margin-bottom: 30px;}.collection-category h2 a {  color: #1D2B36;}.collection-category h2 {  font-weight: 600;  font-size: 26px;  letter-spacing: -0.35px;  margin-bottom: 20px;  padding: 0;}.collection-category .category-list {  margin-bottom: 50px;}.category-list.two-col .category {  min-height: 240px;  width: 100%;}@media screen and (min-width: 760px) {  .category-list.two-col .category {    width: calc(100%/3 - 23px)  }}.category-list.two-col .category:last-child {  margin-right: 0;}#category-305{   background-image: url(https://uploads.heightsplatform.com/kb/icons/livestream-icon.jpg);}#category-47{   background-image: url(https://uploads.heightsplatform.com/kb/icons/mentor-dashboard-icon.jpg);}#category-46{   background-image: url(https://uploads.heightsplatform.com/kb/icons/lesson-editor-icon.jpg);}#category-42{   background-image: url(https://uploads.heightsplatform.com/kb/icons/climb-outline-icon.jpg);}#category-43{   background-image: url(https://uploads.heightsplatform.com/kb/icons/announcement-icon.jpg);}#category-49{   background-image: url(https://uploads.heightsplatform.com/kb/icons/settings-icon.jpg);}#category-48{   background-image: url(https://uploads.heightsplatform.com/kb/icons/payment-settings-icon.jpg);}#category-55{   background-image: url(https://uploads.heightsplatform.com/kb/icons/coupon-icon.jpg);}#category-54{   background-image: url(https://uploads.heightsplatform.com/kb/icons/invoices-icon.jpg);}#category-53{   background-image: url(https://uploads.heightsplatform.com/kb/icons/domain-icon.jpg);}#category-52{   background-image: url(https://uploads.heightsplatform.com/kb/icons/roles-icon.jpg);}#category-50{   background-image: url(https://uploads.heightsplatform.com/kb/icons/api-icon.jpg);}#category-51{   background-image: url(https://uploads.heightsplatform.com/kb/icons/author-icon.jpg);}#category-45{   background-image: url(https://uploads.heightsplatform.com/kb/icons/landing-pages-icon.jpg);}#category-57,#category-114{   background-image: url(https://uploads.heightsplatform.com/kb/icons/badge-icon.jpg);}#category-58{   background-image: url(https://uploads.heightsplatform.com/kb/icons/students-icon.jpg);}#category-59{   background-image: url(https://uploads.heightsplatform.com/kb/icons/discussions-icon.jpg);}#category-60{   background-image: url(https://uploads.heightsplatform.com/kb/icons/digital-products-icon.jpg);}#category-61{   background-image: url(https://uploads.heightsplatform.com/kb/icons/projects-icon.jpg);}#category-38{   background-image: url(https://uploads.heightsplatform.com/kb/icons/lessons-icon.jpg);}#category-36{   background-image: url(https://uploads.heightsplatform.com/kb/icons/courses-icon.jpg);}#category-185{   background-image: url(https://uploads.heightsplatform.com/kb/icons/affiliates-icon.jpg);}#fullArticle p, #fullArticle ul, #fullArticle ol, #fullArticle li, #fullArticle div, #fullArticle blockquote, #fullArticle dd, #fullArticle table {    font-size: 15px;    color: #585858;    font-family: new-hero, sans-serif !important;    line-height: 1.9;}summary{    padding: 10px;    border: 1px solid #ddd;    border-radius: 5px;    margin: 0 0 10px;}/style>link relstylesheet hrefhttps://use.typekit.net/hkw3pih.css>    /head>    body>        script>            window.onload  function() {                $(#searchBar input.search-query ).focus();            };        /script>        header idmainNav classnavbar>    div classnavbar-inner>        div classcontainer-fluid>            a classbrand hrefhttps://www.heightsplatform.com>                                                img src//d33v4339jhl8k0.cloudfront.net/docs/assets/5e2a79c72c7d3a7e9ae6b1c7/images/5e2bb57e2c7d3a7e9ae6bcc6/Heights-Platform-Logo-Transparent.png altHeights Platform Knowledge Base width530 height75>                                        /a>                            button typebutton classbtn btn-navbar data-togglecollapse data-target.nav-collapse>                    span classsr-only>Toggle Navigation/span>                    span classicon-bar>/span>                    span classicon-bar>/span>                    span classicon-bar>/span>                /button>                        div classnav-collapse collapse>                nav rolenavigation>!-- added for accessibility -->                ul classnav>                                            li idhome classactive>a href/>Support Home b classcaret>/b>/a>/li>                                                                                            li  id2-program-creation>a href/collection/4-2-program-creation>2. Program Creation  b classcaret>/b>/a>/li>                                                    li  id3-program-settings>a href/collection/7-3-program-settings>3. Program Settings  b classcaret>/b>/a>/li>                                                    li  id1-program-structure>a href/collection/1-1-program-structure>1. Program Structure  b classcaret>/b>/a>/li>                                                                                        li idcontact>a href# classcontactUs onclickwindow.Beacon(open)>Contact/a>/li>                        li idcontactMobile>a href# classcontactUs onclickwindow.Beacon(open)>Contact/a>/li>                                    /ul>                /nav>            /div>!--/.nav-collapse -->        /div>!--/container-->    /div>!--/navbar-inner-->/header>        section iddocsSearch>                            h1>Help & Support Knowledge Base/h1>                         form action/search methodGET idsearchBar autocompleteoff>                    input typetext namequery titlesearch-query classsearch-query placeholderSearch the knowledge base aria-labelSearch the knowledge base value>                button typesubmit aria-labelSearch>i classicon-search lp>/i>span>Search/span>/button>                div idserp-dd styledisplay:none;>                    ul classresult>/ul>                /div>            /form>        /section>!--/docsSearch-->        section idcontentArea classcontainer-fluid>                div idnoResults styledisplay:none;>No results found/div>                                        section classcollection-category idcollection-category-1>                    h2 idcollection-1>a href/collection/1-1-program-structure>1. Program Structure/a>/h2>                    section classcategory-list>                                                                        a classcategory idcategory-36 href/category/36-courses>                                h3>Courses/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>11/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-38 href/category/38-lessons>                                h3>Lessons/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>7/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-61 href/category/61-projects>                                h3>Projects/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>1/span> article                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-60 href/category/60-digital-products>                                h3>Digital Products/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>2/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-59 href/category/59-discussion-forums>                                h3>Community/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>3/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-58 href/category/58-students>                                h3>Students/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>14/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                /section>!-- /category-list -->                /section>!-- /collection -->                            section classcollection-category idcollection-category-4>                    h2 idcollection-4>a href/collection/4-2-program-creation>2. Program Creation/a>/h2>                    section classcategory-list>                                                                        a classcategory idcategory-305 href/category/305-live-streaming-group-calls>                                h3>Live Streaming & Meetings/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>5/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-47 href/category/47-the-mentor-dashboard>                                h3>The Creator Dashboard/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>4/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-46 href/category/46-lesson-editor>                                h3>Lesson Editor/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>13/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-42 href/category/42-climb-outline>                                h3>Climb Outline/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>2/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-45 href/category/45-landing-page>                                h3>Landing Pages & Blog/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>14/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-43 href/category/43-announcements>                                h3>Emails & Announcements/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>3/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-114 href/category/114-badges-and-points>                                h3>Badges and Points/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>4/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                /section>!-- /category-list -->                /section>!-- /collection -->                            section classcollection-category idcollection-category-7>                    h2 idcollection-7>a href/collection/7-3-program-settings>3. Program Settings/a>/h2>                    section classcategory-list>                                                                        a classcategory idcategory-49 href/category/49-account-settings>                                h3>Account Settings/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>18/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-185 href/category/185-affiliate-program>                                h3>Affiliate Program/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>3/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-48 href/category/48-payment-settings>                                h3>Payment Settings/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>13/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-55 href/category/55-coupon-codes>                                h3>Coupon Codes/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>2/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-54 href/category/54-invoices-receipts>                                h3>Invoices & Receipts/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>1/span> article                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-53 href/category/53-custom-domains>                                h3>Custom Domains/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>2/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-52 href/category/52-course-roles>                                h3>Course Roles/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>1/span> article                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-51 href/category/51-additional-authors>                                h3>Additional Authors/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>2/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                                                a classcategory idcategory-50 href/category/50-api-zapier-integration>                                h3>API & Zapier Integration/h3>                                p>/p>                                p classarticle-count>                                                                                                                span classnotranslate>4/span> articles                                                                                                        /p>                            /a>!-- /category -->                                                                /section>!-- /category-list -->                /section>!-- /collection -->                                    footer classcenter>                p>©            a hrefhttps://www.heightsplatform.com>Heights Platform/a>        2026. span>Powered by a relnofollow noopener noreferrer hrefhttps://www.helpscout.com/docs-refer/?coHeights+Platform&utm_sourcedocs&utm_mediumfooterlink&utm_campaignDocs+Branding target_blank>Help Scout/a>/span>                /p>            /footer>        /section>!--/.fluid-container-->                    script idbeaconLoader typetext/javascript>!function(e,t,n){function a(){var et.getElementsByTagName(script)0,nt.createElement(script);n.typetext/javascript,n.async!0,n.srchttps://beacon-v2.helpscout.net,e.parentNode.insertBefore(n,e)}if(e.Beaconnfunction(t,n,a){e.Beacon.readyQueue.push({method:t,options:n,data:a})},n.readyQueue,completet.readyState)return a();e.attachEvent?e.attachEvent(onload,a):e.addEventListener(load,a,!1)}(window,document,window.Beacon||function(){});/script>script typetext/javascript>window.Beacon(init, 2c5e9158-35f5-41e5-bb2a-f0affc61bc31)/script>script typetext/javascript>    function hashChanged() {        var hash  window.location.hash.substring(1);         if (hash  contact) {            window.Beacon(open)    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Subdomains

Date	Domain	IP
a4marketingsolutions.heightsplatform.com	2024-12-02	104.18.26.142
assets.heightsplatform.com	2025-01-26	104.18.26.142
fit.heightsplatform.com	2025-02-27	104.18.26.142
support.heightsplatform.com	2026-01-11	3.225.219.144
www.heightsplatform.com	2024-07-24	104.18.27.142

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