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Domain > www.teresamonroe.com
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Date
IP Address
2018-10-19
13.81.108.99
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ClassC
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2024-09-15
52.42.122.102
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ClassC
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Port 80
HTTP/1.1 301 Moved PermanentlyDate: Sun, 15 Sep 2024 20:36:15 GMTContent-Type: text/htmlContent-Length: 166Connection: keep-aliveLocation: https://www.teresamonroe.com/ html>head>title>301 Moved Permanently/title>/head>body>center>h1>301 Moved Permanently/h1>/center>hr>center>openresty/center>/body>/html>
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idw-node-_306b68fc-bbec-e6e6-4fba-2dd31a70a4ad-97e468d1 classhome-hero_icon1>div classicon_flower is-arrows data-w-ide07eef70-68c8-106f-0fbf-27cf4d1e8978 data-animation-typelottie data-srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672d26d3a3925cdbf1660c9_12.Flower%20black.png.json data-loop0 data-direction1 data-autoplay1 data-is-ix2-target0 data-renderersvg data-default-duration2.15 data-duration0>/div>/div>div classpadding-section-large is-hero>div classhome_component>div idw-node-d60960b0-ba08-03e7-a5f1-20de64847f3d-97e468d1 classhome_content-left animate_bottom1>div classmargin-bottom margin-medium>h1>We are a consulting company specialized in span classtext-color-yellow1>Experience Management/span>/h1>/div>div classmargin-bottom margin-large>div classbutton-group>a href/contact classbutton w-inline-block>div>Work with us/div>/a>a href/about classbutton is-secondary w-inline-block>div>About us/div>/a>/div>/div>div classhome_bcorp-item>div 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Our team of experienced consultants works closely with you to understand your unique challenges and develop tailored strategies that drive growth and customer satisfaction./p>/div>/div>/div>/div>/div>div classhome_background-wrapper>img srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6669a8936a023c3fc195f104_getty-images-q8xLi63-2hk-unsplash.webp loadinglazy sizes100vw srcsethttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6669a8936a023c3fc195f104_getty-images-q8xLi63-2hk-unsplash-p-500.webp 500w, https://cdn.prod.website-files.com/6667436f74d6166897e4686e/6669a8936a023c3fc195f104_getty-images-q8xLi63-2hk-unsplash-p-800.webp 800w, https://cdn.prod.website-files.com/6667436f74d6166897e4686e/6669a8936a023c3fc195f104_getty-images-q8xLi63-2hk-unsplash-p-1080.webp 1080w, https://cdn.prod.website-files.com/6667436f74d6166897e4686e/6669a8936a023c3fc195f104_getty-images-q8xLi63-2hk-unsplash-p-1600.webp 1600w, 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srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/66a24da1fea249eeae1918d9_image%2033.avif alt classlogos_logo/>/div>div idw-node-_33108a5f-0c4e-eb5e-c6dc-41128c6a1f50-b0c9d085 classlogos_wrapper>img loadinglazy srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/66a24da1da498be6f342a7e1_image%2032.avif alt classlogos_logo/>/div>div idw-node-_33108a5f-0c4e-eb5e-c6dc-41128c6a1f52-b0c9d085 classlogos_wrapper>img loadinglazy srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/66a25065aa31ca47eef207de_removed-image%2018.avif alt classlogos_logo/>/div>div idw-node-_33108a5f-0c4e-eb5e-c6dc-41128c6a1f54-b0c9d085 classlogos_wrapper>img loadinglazy srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/66a24da1ff3fc8ef9c2be6b1_image%2040.avif alt classlogos_logo/>/div>/div>/div>/div>/div>div classpadding-global>div classcontainer-small>div classw-dyn-list>div rolelist classw-dyn-items>div rolelistitem classw-dyn-item>div classlogos_feature animate_bottom1>div idw-node-_23d8b08e-fcec-6d9d-98aa-b99fa06a2887-a06a2857 classlogos_content-left>h3 classheading-style-h4 text-style-height-1>featured br/>partner/h3>/div>div idw-node-_23d8b08e-fcec-6d9d-98aa-b99fa06a288c-a06a2857 classlogos_content-right>div classlogos_title-wrapper>div classlogos_title-logo-wrapper>img srchttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668d1c4e032e43e83095b6c3_TeresaMonroe.com%20Image%207.png loadinglazy alt classlogos_title-logo/>/div>div classline-divider-horizontal>/div>a href/partner/bain-company classbutton is-secondary is-v2 w-inline-block>div>Learn More/div>/a>/div>p>Through our partnership, we are dedicated to delivering exceptional value to our clients, empowering them to create best-in-class experience management programs and tap into extensive CX expertise with NPSx tools & technology./p>/div>/div>/div>/div>/div>/div>/div>/div>/section>section classsection_services>div classpadding-global>div classcontainer-large>div classpadding-section-large>div classmargin-bottom margin-xlarge>div classtext-align-center>div classmargin-bottom margin-medium>div classservices_underscore-wrapper animate_bottom1>h2 classz-index-2>So What is experience design?/h2>img srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/666af3eee89a109d20a56014_orange%20underline.avif loadinglazy alt classservices_underscore-icon/>/div>/div>div classservices_title-wrapper>div classservices_arrow data-w-id1d1de01d-43e9-3478-b69e-db7dda314e36 data-animation-typelottie data-srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672d26d69da413a40674997_24.Simple%20arrow%20white.png.json data-loop0 data-direction1 data-autoplay1 data-is-ix2-target0 data-renderersvg data-default-duration2.15 data-duration0>/div>h3 classtext-color-green3 text-style-height-1>it's both/h3>div classservices_arrow is-right data-w-id58d4dee7-ffb4-d140-3335-27e7388ab9da data-animation-typelottie data-srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672d26d69da413a40674997_24.Simple%20arrow%20white.png.json data-loop0 data-direction1 data-autoplay1 data-is-ix2-target0 data-renderersvg data-default-duration2.15 data-duration0>/div>/div>/div>/div>div classw-layout-grid services_component>div idw-node-_53ebe3ea-6873-0f59-b55b-aa580cb2d87c-129692c4 classw-dyn-list>div rolelist classservices_cms-list w-dyn-items>div rolelistitem classw-dyn-item>a data-w-id26bf0c3e-02b1-4319-ed15-c1a4129692c5 href/service/employee-experience classservices_content w-inline-block>div classservices_background-wrapper>img srchttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/6687f7600df1e47f5553fa05_Creative%20designers%20meeting.webp loadinglazy alt sizes(max-width: 767px) 90vw, 43vw srcsethttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/6687f7600df1e47f5553fa05_Creative%20designers%20meeting-p-500.webp 500w, https://cdn.prod.website-files.com/66715bdf62e8d302d9526260/6687f7600df1e47f5553fa05_Creative%20designers%20meeting-p-800.webp 800w, https://cdn.prod.website-files.com/66715bdf62e8d302d9526260/6687f7600df1e47f5553fa05_Creative%20designers%20meeting-p-1080.webp 1080w, https://cdn.prod.website-files.com/66715bdf62e8d302d9526260/6687f7600df1e47f5553fa05_Creative%20designers%20meeting-p-1600.webp 1600w, https://cdn.prod.website-files.com/66715bdf62e8d302d9526260/6687f7600df1e47f5553fa05_Creative%20designers%20meeting.webp 2000w classservices_background-image/>/div>div classz-index-2>div classmargin-bottom margin-small>h3 data-w-id26bf0c3e-02b1-4319-ed15-c1a4129692c9>employee experience/h3>/div>p>An engaged team significantly contributes to improving customer satisfaction. We help you better listen to your employees, enabling you to better meet their expectations./p>/div>div data-w-id19157728-a1ac-51dd-438d-ee32f28cb814 classservices_icon-wrapper>div classicon-embed-xsmall w-embed>svg xmlnshttp://www.w3.org/2000/svg width100% height100% viewBox0 0 24 24 preserveAspectRatioxMidYMid meet aria-hiddentrue roleimg>title>shape-star/title>g fillcurrentColor>path dM23.144,8.541,16.063,7.512,12.9,1.1a1.041,1.041,0,0,0-1.794,0L7.937,7.512.856,8.541A1,1,0,0,0,.3,10.246L5.425,15.24,4.216,22.293a1,1,0,0,0,1.451,1.054L12,20.018l6.333,3.329a1,1,0,0,0,1.451-1.054L18.575,15.24,23.7,10.246a1,1,0,0,0-.554-1.705Z fillcurrentColor/>/g>/svg>/div>/div>/a>/div>div rolelistitem classw-dyn-item>a data-w-id26bf0c3e-02b1-4319-ed15-c1a4129692c5 href/service/customer-experience classservices_content w-inline-block>div classservices_background-wrapper>img srchttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668805509a3a5d3f0af07204_Man%20at%20table%20laptop%20(2).webp loadinglazy alt sizes(max-width: 767px) 90vw, 43vw srcsethttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668805509a3a5d3f0af07204_Man%20at%20table%20laptop%20(2)-p-500.webp 500w, https://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668805509a3a5d3f0af07204_Man%20at%20table%20laptop%20(2)-p-800.webp 800w, https://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668805509a3a5d3f0af07204_Man%20at%20table%20laptop%20(2)-p-1080.webp 1080w, https://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668805509a3a5d3f0af07204_Man%20at%20table%20laptop%20(2)-p-1600.webp 1600w, https://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668805509a3a5d3f0af07204_Man%20at%20table%20laptop%20(2).webp 2000w classservices_background-image/>/div>div classz-index-2>div classmargin-bottom margin-small>h3 data-w-id26bf0c3e-02b1-4319-ed15-c1a4129692c9>Customer Experience/h3>/div>p>Customer satisfaction is a driving force for a company's economic performance. From the first point of contact to the final interaction, we work together to create a seamless and memorable experience for your customers, ensuring their satisfaction./p>/div>div data-w-id19157728-a1ac-51dd-438d-ee32f28cb814 classservices_icon-wrapper>div classicon-embed-xsmall w-embed>svg xmlnshttp://www.w3.org/2000/svg width100% height100% viewBox0 0 24 24 preserveAspectRatioxMidYMid meet aria-hiddentrue roleimg>title>shape-star/title>g fillcurrentColor>path dM23.144,8.541,16.063,7.512,12.9,1.1a1.041,1.041,0,0,0-1.794,0L7.937,7.512.856,8.541A1,1,0,0,0,.3,10.246L5.425,15.24,4.216,22.293a1,1,0,0,0,1.451,1.054L12,20.018l6.333,3.329a1,1,0,0,0,1.451-1.054L18.575,15.24,23.7,10.246a1,1,0,0,0-.554-1.705Z fillcurrentColor/>/g>/svg>/div>/div>/a>/div>/div>/div>/div>/div>/div>/div>/section>section classsection_values>div classpadding-global padding-section-large>div classcontainer-large>div classlayout289_component>div classmargin-bottom margin-large>h2 classtext-color-green1 text-align-center>Our values/h2>/div>div classw-layout-grid values_group>div classvalues_item animate_bottom1>div classmargin-bottom margin-small>div classvalues_icon-wrapper>div classicon-embed-medium w-embed>svg xmlnshttp://www.w3.org/2000/svg width100% height100% viewBox0 0 42 38 fillnone preserveAspectRatioxMidYMid meet aria-hiddentrue roleimg>path dM41 37V33C41 29.2723 38.4505 26.1401 35 25.252M28 1.58152C30.9318 2.76829 33 5.64262 33 9C33 12.3574 30.9318 15.2317 28 16.4185M31 37C31 33.2725 31 31.4087 30.391 29.9385C29.5791 27.9783 28.0217 26.4209 26.0615 25.609C24.5913 25 22.7275 25 19 25H13C9.27247 25 7.4087 25 5.93853 25.609C3.97831 26.4209 2.42092 27.9783 1.60896 29.9385C1 31.4087 1 33.2725 1 37M24 9C24 13.4183 20.4183 17 16 17C11.5817 17 8 13.4183 8 9C8 4.58172 11.5817 1 16 1C20.4183 1 24 4.58172 24 9Z strokecurrentColor stroke-width2 stroke-linecapround stroke-linejoinround/>/svg>/div>div classvalues_icon data-w-id24763f48-6ed7-ff2f-957b-58d45a38e3b6 data-animation-typelottie data-srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672d26d9b8ebd9d8995582e_22.Oval%20black.png.json data-loop0 data-direction1 data-autoplay1 data-is-ix2-target0 data-renderersvg data-default-duration2.15 data-duration0>/div>/div>/div>div classmargin-bottom margin-xsmall>h3 classheading-style-h4 z-index-2>Seek learning/h3>/div>p>We continuously pursue knowledge, staying updated with the latest industry trends and methodologies to drive informed and effective strategies./p>/div>div idw-node-_24763f48-6ed7-ff2f-957b-58d45a38e3bc-5a38e3aa classvalues_item animate_bottom2>div classmargin-bottom margin-small>div classvalues_icon-wrapper>div classicon-embed-medium w-embed>svg xmlnshttp://www.w3.org/2000/svg width100% height100% viewBox0 0 42 38 fillnone preserveAspectRatioxMidYMid meet aria-hiddentrue roleimg>path dM41 37V33C41 29.2723 38.4505 26.1401 35 25.252M28 1.58152C30.9318 2.76829 33 5.64262 33 9C33 12.3574 30.9318 15.2317 28 16.4185M31 37C31 33.2725 31 31.4087 30.391 29.9385C29.5791 27.9783 28.0217 26.4209 26.0615 25.609C24.5913 25 22.7275 25 19 25H13C9.27247 25 7.4087 25 5.93853 25.609C3.97831 26.4209 2.42092 27.9783 1.60896 29.9385C1 31.4087 1 33.2725 1 37M24 9C24 13.4183 20.4183 17 16 17C11.5817 17 8 13.4183 8 9C8 4.58172 11.5817 1 16 1C20.4183 1 24 4.58172 24 9Z strokecurrentColor stroke-width2 stroke-linecapround stroke-linejoinround/>/svg>/div>div classvalues_icon data-w-id24763f48-6ed7-ff2f-957b-58d45a38e3c0 data-animation-typelottie data-srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672d26d9b8ebd9d8995582e_22.Oval%20black.png.json data-loop0 data-direction1 data-autoplay1 data-is-ix2-target0 data-renderersvg data-default-duration2.15 data-duration0>/div>/div>/div>div classmargin-bottom margin-xsmall>h3 classheading-style-h4 z-index-2>Push challenges/h3>/div>p>We embrace challenges head-on, turning obstacles into opportunities for innovation and growth through a relentless pursuit of excellence./p>/div>div idw-node-_24763f48-6ed7-ff2f-957b-58d45a38e3c6-5a38e3aa classvalues_item animate_bottom3>div classmargin-bottom margin-small>div classvalues_icon-wrapper>div classicon-embed-medium w-embed>svg xmlnshttp://www.w3.org/2000/svg width100% height100% viewBox0 0 42 38 fillnone preserveAspectRatioxMidYMid meet aria-hiddentrue roleimg>path dM41 37V33C41 29.2723 38.4505 26.1401 35 25.252M28 1.58152C30.9318 2.76829 33 5.64262 33 9C33 12.3574 30.9318 15.2317 28 16.4185M31 37C31 33.2725 31 31.4087 30.391 29.9385C29.5791 27.9783 28.0217 26.4209 26.0615 25.609C24.5913 25 22.7275 25 19 25H13C9.27247 25 7.4087 25 5.93853 25.609C3.97831 26.4209 2.42092 27.9783 1.60896 29.9385C1 31.4087 1 33.2725 1 37M24 9C24 13.4183 20.4183 17 16 17C11.5817 17 8 13.4183 8 9C8 4.58172 11.5817 1 16 1C20.4183 1 24 4.58172 24 9Z strokecurrentColor stroke-width2 stroke-linecapround stroke-linejoinround/>/svg>/div>div classvalues_icon data-w-id24763f48-6ed7-ff2f-957b-58d45a38e3ca data-animation-typelottie data-srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672d26d9b8ebd9d8995582e_22.Oval%20black.png.json data-loop0 data-direction1 data-autoplay1 data-is-ix2-target0 data-renderersvg data-default-duration2.15 data-duration0>/div>/div>/div>div classmargin-bottom margin-xsmall>h3 classheading-style-h4 z-index-2>Imprint growth/h3>/div>p>We are committed to fostering an environment that encourages personal and professional development, ensuring lasting and meaningful progress./p>/div>div idw-node-_24763f48-6ed7-ff2f-957b-58d45a38e3d0-5a38e3aa classvalues_item animate_bottom4>div classmargin-bottom margin-small>div classvalues_icon-wrapper>div classicon-embed-medium w-embed>svg xmlnshttp://www.w3.org/2000/svg width100% height100% viewBox0 0 42 38 fillnone preserveAspectRatioxMidYMid meet aria-hiddentrue roleimg>path dM41 37V33C41 29.2723 38.4505 26.1401 35 25.252M28 1.58152C30.9318 2.76829 33 5.64262 33 9C33 12.3574 30.9318 15.2317 28 16.4185M31 37C31 33.2725 31 31.4087 30.391 29.9385C29.5791 27.9783 28.0217 26.4209 26.0615 25.609C24.5913 25 22.7275 25 19 25H13C9.27247 25 7.4087 25 5.93853 25.609C3.97831 26.4209 2.42092 27.9783 1.60896 29.9385C1 31.4087 1 33.2725 1 37M24 9C24 13.4183 20.4183 17 16 17C11.5817 17 8 13.4183 8 9C8 4.58172 11.5817 1 16 1C20.4183 1 24 4.58172 24 9Z strokecurrentColor stroke-width2 stroke-linecapround stroke-linejoinround/>/svg>/div>div classvalues_icon data-w-id24763f48-6ed7-ff2f-957b-58d45a38e3d4 data-animation-typelottie data-srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672d26d9b8ebd9d8995582e_22.Oval%20black.png.json data-loop0 data-direction1 data-autoplay1 data-is-ix2-target0 data-renderersvg data-default-duration2.15 data-duration0>/div>/div>/div>div classmargin-bottom margin-xsmall>h3 classheading-style-h4 z-index-2>team care/h3>/div>p>We prioritize the well-being and development of our team, creating a supportive work environment that promotes productivity and job satisfaction./p>/div>/div>/div>/div>/div>/section>section classsection_process>div classpadding-global z-index-2>div classpadding-section-large>div classcontainer-large>div classprocess_background-wrapper>img srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672de06aa0c85b2481c2330_getty-images-OyjbEj40ZAU-unsplash.webp loadinglazy sizes(max-width: 479px) 100vw, 480px srcsethttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672de06aa0c85b2481c2330_getty-images-OyjbEj40ZAU-unsplash-p-500.webp 500w, https://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672de06aa0c85b2481c2330_getty-images-OyjbEj40ZAU-unsplash-p-800.webp 800w, https://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672de06aa0c85b2481c2330_getty-images-OyjbEj40ZAU-unsplash.webp 1000w altTwo people working classprocess_background-image1/>img srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672de51172cfe77e4d2a86c_getty-images-ujClbCMxdT4-unsplash.webp loadinglazy sizes(max-width: 479px) 100vw, 480px srcsethttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672de51172cfe77e4d2a86c_getty-images-ujClbCMxdT4-unsplash-p-500.webp 500w, https://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672de51172cfe77e4d2a86c_getty-images-ujClbCMxdT4-unsplash-p-800.webp 800w, https://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672de51172cfe77e4d2a86c_getty-images-ujClbCMxdT4-unsplash.webp 1000w altTwo people with laptops at a table classprocess_background-image2/>img srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672de716b8d9926b153438b_the-unmistakables-7gHuLSHVQ18-unsplash.webp loadinglazy sizes(max-width: 479px) 100vw, 480px srcsethttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672de716b8d9926b153438b_the-unmistakables-7gHuLSHVQ18-unsplash-p-500.webp 500w, https://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672de716b8d9926b153438b_the-unmistakables-7gHuLSHVQ18-unsplash-p-800.webp 800w, https://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672de716b8d9926b153438b_the-unmistakables-7gHuLSHVQ18-unsplash.webp 1000w altTwo people in a couch talking classprocess_background-image3/>/div>div classmargin-bottom margin-xlarge z-index-2>div classtext-align-center text-color-green1>h2 classdisplay-inlineflex>Our Process is always about/h2>div classdisplay-inlineflex>div classprocess_title-graphic-wrapper>h2 classz-index-2>people/h2>div classprocess_title-graphic data-w-id3dd65f45-4873-1d9a-3cca-fe9d1fc41177 data-animation-typelottie data-srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672d26d69da413a40674994_21.One%20black.png.json data-loop0 data-direction1 data-autoplay1 data-is-ix2-target0 data-renderersvg data-default-duration2.15 data-duration0>/div>/div>/div>/div>/div>div classw-layout-grid process_component z-index-2>div classprocess_item is-first>div classmargin-bottom margin-xsmall>h3 classz-index-2>Introduction/h3>div classprocess_step animate_bottom1>h3 classtext-style-taxidriver text-color-yellow1 heading-style-h1>1/h3>/div>/div>p>We always strive to make a memorable first impression. Contact our team directly via phone or email, and we'll start the conversion either in person or remotely – whichever is best for you./p>/div>div idw-node-_3dd65f45-4873-1d9a-3cca-fe9d1fc41182-1fc41167 classprocess_item is-second>div classmargin-bottom margin-xsmall>h3 classz-index-2>Discussion/h3>div classprocess_step animate_bottom2>h3 classtext-style-taxidriver text-color-yellow1 heading-style-h1>2/h3>/div>/div>p>Through meetings, workshops, and some good old email back-and-forth we'll discuss how Teresa Monroe can best assist your organization./p>/div>div idw-node-_3dd65f45-4873-1d9a-3cca-fe9d1fc4118b-1fc41167 classprocess_item is-indent1>div classmargin-bottom margin-xsmall>h3 classz-index-2>Details/h3>div classprocess_step is-third>h3 classtext-style-taxidriver text-color-yellow1 heading-style-h1>3/h3>/div>/div>p>With some initial discussions done, we're solidifying the details. Because as we all know, any long-lasting relationship requires a solid foundation./p>/div>div idw-node-_3dd65f45-4873-1d9a-3cca-fe9d1fc41194-1fc41167 classprocess_item is-fourth>div classmargin-bottom margin-xsmall>h3 classz-index-2>Partnership/h3>div classprocess_step animate_bottom2>h3 classtext-style-taxidriver text-color-yellow1 heading-style-h1>4/h3>/div>/div>p>Let's get to work! As this point we're already well familiar with each other and the work can commence. /p>/div>/div>/div>/div>/div>/section>section classsection_about>div classpadding-global>div classcontainer-large is-relative>div classabout_icon-wrapper3>div classabout_lottie1 data-w-id07601350-731d-e3cf-29aa-290b1dd0e29d data-animation-typelottie data-srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672d26de3dad0e5bbfb9dcc_04.Bold%20scribbles%20white.json data-loop0 data-direction1 data-autoplay1 data-is-ix2-target0 data-renderersvg data-default-duration1.8666666666666667 data-duration0>/div>/div>div classabout_icon-wrapper1>div classabout_lottie1 data-w-idd29b139a-394b-7f5e-9e89-27aa3245ac92 data-animation-typelottie data-srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672d26dcadaf188f32d9b25_27.Star%20white.png.json data-loop0 data-direction1 data-autoplay1 data-is-ix2-target0 data-renderersvg data-default-duration2.15 data-duration0>/div>/div>div classabout_icon-wrapper2>div classabout_lottie1 data-w-id08de74c5-59e0-26f4-a44a-0b6fda920983 data-animation-typelottie data-srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672d26da64640ce48cc08bc_25.Spiral%20white.png.json data-loop0 data-direction1 data-autoplay1 data-is-ix2-target0 data-renderersvg data-default-duration2.15 data-duration0>/div>/div>div classpadding-section-large is-relative z-index-2>div classmax-width-medium>div classabout_content>div classmargin-bottom margin-small>h2 classheading-style-h1 text-style-height-1 animate_bottom1>We’re a group of consultants who care about span classtext-color-yellow1>what you care about/span>/h2>/div>div classmargin-bottom margin-small>p classtext-size-xxlarge animate_bottom2>At Teresa Monroe, we understand the importance of caring about what matters to our clients. That's why we make it our priority to deliver exceptional service and results./p>/div>div classbutton-group>a href/about classbutton w-inline-block>div>Learn more/div>/a>/div>/div>/div>div classabout_image-wrapper>div classpadding-section-small>img srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/666b040b84debe698b1d4f01_Team%202.webp loadinglazy sizes72vw srcsethttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/666b040b84debe698b1d4f01_Team%202-p-500.webp 500w, https://cdn.prod.website-files.com/6667436f74d6166897e4686e/666b040b84debe698b1d4f01_Team%202-p-800.webp 800w, https://cdn.prod.website-files.com/6667436f74d6166897e4686e/666b040b84debe698b1d4f01_Team%202-p-1080.webp 1080w, https://cdn.prod.website-files.com/6667436f74d6166897e4686e/666b040b84debe698b1d4f01_Team%202.webp 1500w altTeresa Monroe team classabout_image/>/div>/div>/div>/div>/div>/section>section classsection_gallery>div classpadding-global>div classcontainer-large>div classpadding-section-large>div classmax-width-large align-center>div classmargin-bottom margin-small>h2 classtext-align-center text-color-green1 heading-style-h3>Meet the team/h2>/div>/div>div classgallery_component>div data-delay4000 data-animationslide classgallery_slider animate_bottom1 w-slider data-autoplayfalse data-easingease data-hide-arrowsfalse data-disable-swipefalse data-autoplay-limit0 data-nav-spacing3 data-duration500 data-infinitefalse fs-cmsslider-elementslider idgallery13_slider>div classgallery_mask w-slider-mask>div classgallery_slide w-slide>/div>/div>div classgallery23_arrow is-left w-slider-arrow-left>div classicon-embed-xxsmall w-embed>svg xmlnshttp://www.w3.org/2000/svg width100% height100% viewBox0 0 14 14 fillnone preserveAspectRatioxMidYMid meet aria-hiddentrue roleimg>path dM8.70694 12.085L4.41394 7.79196H13.9999V5.79196H4.41394L8.70694 1.49896L7.29294 0.0849609L0.585938 6.79196L7.29294 13.499L8.70694 12.085Z fillcurrentColor/>/svg>/div>/div>div classgallery23_arrow w-slider-arrow-right>div classicon-embed-xxsmall w-embed>svg xmlnshttp://www.w3.org/2000/svg width100% height100% viewBox0 0 14 14 fillnone preserveAspectRatioxMidYMid meet aria-hiddentrue roleimg>path dM5.293 12.085L6.707 13.499L13.414 6.79196L6.707 0.0849609L5.293 1.49896L9.586 5.79196H0V7.79196H9.586L5.293 12.085Z fillcurrentColor/>/svg>/div>/div>div classgallery23_slide-nav w-slider-nav w-slider-nav-invert w-round>/div>/div>div classhide w-dyn-list>div fs-cmsslider-elementlist rolelist classw-dyn-items>div rolelistitem classw-dyn-item>a href# classgallery_lightbox-link w-inline-block w-lightbox>div classgallery_image-wrapper>img srchttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e97f83d106f1d19682fbf_Philippe%20P.jpg loadinglazy alt sizes100vw srcsethttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e97f83d106f1d19682fbf_Philippe%20P-p-500.jpg 500w, 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srchttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e9813eb30f372f60495c9_Roman.png loadinglazy alt sizes100vw srcsethttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e9813eb30f372f60495c9_Roman-p-500.png 500w, https://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e9813eb30f372f60495c9_Roman.png 650w classgallery_image/>/div>div>h3 classheading-style-h4>Roman Grau/h3>div classtext-style-allcaps text-size-regular text-style-muted>CX Designer/div>/div>div classteam_social-wrapper w-condition-invisible>div classicon-embed-small w-embed>svg xmlnshttp://www.w3.org/2000/svg width100% height100% viewBox0 0 40 40 fillnone preserveAspectRatioxMidYMid meet aria-hiddentrue roleimg>path fill-ruleevenodd clip-ruleevenodd dM19.5959 5.59592C11.864 5.59592 5.59595 11.8639 5.59595 19.5959C5.59595 27.3279 11.864 33.5959 19.5959 33.5959C27.3279 33.5959 33.5959 27.3279 33.5959 19.5959C33.5959 11.8639 27.3279 5.59592 19.5959 5.59592ZM16.2145 13.2881C16.2145 14.2226 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srchttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e9787bb0f0e8856819b0c_Jaime%20%232.jpg loadinglazy alt sizes100vw srcsethttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e9787bb0f0e8856819b0c_Jaime%20%232-p-500.jpg 500w, https://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e9787bb0f0e8856819b0c_Jaime%20%232.jpg 650w classgallery_image/>/div>div>h3 classheading-style-h4>Jaime Valle/h3>div classtext-style-allcaps text-size-regular text-style-muted>CX Advisor/div>/div>div classteam_social-wrapper w-condition-invisible>div classicon-embed-small w-embed>svg xmlnshttp://www.w3.org/2000/svg width100% height100% viewBox0 0 40 40 fillnone preserveAspectRatioxMidYMid meet aria-hiddentrue roleimg>path fill-ruleevenodd clip-ruleevenodd dM19.5959 5.59592C11.864 5.59592 5.59595 11.8639 5.59595 19.5959C5.59595 27.3279 11.864 33.5959 19.5959 33.5959C27.3279 33.5959 33.5959 27.3279 33.5959 19.5959C33.5959 11.8639 27.3279 5.59592 19.5959 5.59592ZM16.2145 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srchttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e981f61e744b16bc0e5e7_Ste%CC%81phanie.jpg loadinglazy alt sizes100vw srcsethttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e981f61e744b16bc0e5e7_Ste%CC%81phanie-p-500.jpg 500w, https://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e981f61e744b16bc0e5e7_Ste%CC%81phanie.jpg 650w classgallery_image/>/div>div>h3 classheading-style-h4>Stéphanie Gandon/h3>div classtext-style-allcaps text-size-regular text-style-muted>CX Advisor/div>/div>div classteam_social-wrapper w-condition-invisible>div classicon-embed-small w-embed>svg xmlnshttp://www.w3.org/2000/svg width100% height100% viewBox0 0 40 40 fillnone preserveAspectRatioxMidYMid meet aria-hiddentrue roleimg>path fill-ruleevenodd clip-ruleevenodd dM19.5959 5.59592C11.864 5.59592 5.59595 11.8639 5.59595 19.5959C5.59595 27.3279 11.864 33.5959 19.5959 33.5959C27.3279 33.5959 33.5959 27.3279 33.5959 19.5959C33.5959 11.8639 27.3279 5.59592 19.5959 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classgallery_image-wrapper>img srchttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e980309cd0d08cba15d60_Romain.jpg loadinglazy alt sizes100vw srcsethttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e980309cd0d08cba15d60_Romain-p-500.jpg 500w, https://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e980309cd0d08cba15d60_Romain.jpg 650w classgallery_image/>/div>div>h3 classheading-style-h4>Romain Gérard/h3>div classtext-style-allcaps text-size-regular text-style-muted>CX Advisor/div>/div>div classteam_social-wrapper w-condition-invisible>div classicon-embed-small w-embed>svg xmlnshttp://www.w3.org/2000/svg width100% height100% viewBox0 0 40 40 fillnone preserveAspectRatioxMidYMid meet aria-hiddentrue roleimg>path fill-ruleevenodd clip-ruleevenodd dM19.5959 5.59592C11.864 5.59592 5.59595 11.8639 5.59595 19.5959C5.59595 27.3279 11.864 33.5959 19.5959 33.5959C27.3279 33.5959 33.5959 27.3279 33.5959 19.5959C33.5959 11.8639 27.3279 5.59592 19.5959 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16.224H15.9362V25.5959H12.8434V16.224ZM17.8228 16.224H20.9155V17.4264C21.4347 16.766 22.4313 16.036 24.0392 16.036C26.7468 16.036 27.5698 17.4913 27.5959 20.6496V25.5959H24.5032C24.5032 24.9848 24.4989 24.3705 24.4947 23.7563V23.756V23.7558V23.7556V23.7554C24.4887 22.8842 24.4827 22.0135 24.4888 21.153C24.4967 20.0304 24.507 18.5815 22.8021 18.5815C21.2936 18.5815 20.9155 19.6935 20.9155 20.8008V25.5959H17.8228V16.224Z fillcurrentColor/>/svg>/div>/div>script typeapplication/json classw-json>{ items: { url: https://cdn.prod.website-files.com/66715bdf62e8d302d9526260/66aa6b994ca5005e08b5b925_Frame%2056%20(1).jpg, type: image } , group: }/script>/a>/div>div rolelistitem classw-dyn-item>a href# classgallery_lightbox-link w-inline-block w-lightbox>div classgallery_image-wrapper>img srchttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e97729f5a2b389b46bf49_Florence.jpg loadinglazy alt sizes100vw srcsethttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e97729f5a2b389b46bf49_Florence-p-500.jpg 500w, https://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e97729f5a2b389b46bf49_Florence.jpg 650w classgallery_image/>/div>div>h3 classheading-style-h4>Florence Lagrange/h3>div classtext-style-allcaps text-size-regular text-style-muted>CX Advisor/div>/div>div classteam_social-wrapper w-condition-invisible>div classicon-embed-small w-embed>svg xmlnshttp://www.w3.org/2000/svg width100% height100% viewBox0 0 40 40 fillnone preserveAspectRatioxMidYMid meet aria-hiddentrue roleimg>path fill-ruleevenodd clip-ruleevenodd dM19.5959 5.59592C11.864 5.59592 5.59595 11.8639 5.59595 19.5959C5.59595 27.3279 11.864 33.5959 19.5959 33.5959C27.3279 33.5959 33.5959 27.3279 33.5959 19.5959C33.5959 11.8639 27.3279 5.59592 19.5959 5.59592ZM16.2145 13.2881C16.2145 14.2226 15.4045 14.9802 14.4052 14.9802C13.406 14.9802 12.5959 14.2226 12.5959 13.2881C12.5959 12.3535 13.406 11.5959 14.4052 11.5959C15.4045 11.5959 16.2145 12.3535 16.2145 13.2881ZM12.8434 16.224H15.9362V25.5959H12.8434V16.224ZM17.8228 16.224H20.9155V17.4264C21.4347 16.766 22.4313 16.036 24.0392 16.036C26.7468 16.036 27.5698 17.4913 27.5959 20.6496V25.5959H24.5032C24.5032 24.9848 24.4989 24.3705 24.4947 23.7563V23.756V23.7558V23.7556V23.7554C24.4887 22.8842 24.4827 22.0135 24.4888 21.153C24.4967 20.0304 24.507 18.5815 22.8021 18.5815C21.2936 18.5815 20.9155 19.6935 20.9155 20.8008V25.5959H17.8228V16.224Z fillcurrentColor/>/svg>/div>/div>script typeapplication/json classw-json>{ items: { url: https://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e9771ed5a582f713c2fe9_Florence.jpg, type: image } , group: }/script>/a>/div>div rolelistitem classw-dyn-item>a href# classgallery_lightbox-link w-inline-block w-lightbox>div classgallery_image-wrapper>img srchttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e97e815463917fb15f47a_Philippe%20D.jpg loadinglazy alt sizes100vw srcsethttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e97e815463917fb15f47a_Philippe%20D-p-500.jpg 500w, https://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e97e815463917fb15f47a_Philippe%20D.jpg 650w classgallery_image/>/div>div>h3 classheading-style-h4>Philippe Dumont/h3>div classtext-style-allcaps text-size-regular text-style-muted>Partner/div>/div>div classteam_social-wrapper w-condition-invisible>div classicon-embed-small w-embed>svg xmlnshttp://www.w3.org/2000/svg width100% height100% viewBox0 0 40 40 fillnone preserveAspectRatioxMidYMid meet aria-hiddentrue roleimg>path fill-ruleevenodd clip-ruleevenodd dM19.5959 5.59592C11.864 5.59592 5.59595 11.8639 5.59595 19.5959C5.59595 27.3279 11.864 33.5959 19.5959 33.5959C27.3279 33.5959 33.5959 27.3279 33.5959 19.5959C33.5959 11.8639 27.3279 5.59592 19.5959 5.59592ZM16.2145 13.2881C16.2145 14.2226 15.4045 14.9802 14.4052 14.9802C13.406 14.9802 12.5959 14.2226 12.5959 13.2881C12.5959 12.3535 13.406 11.5959 14.4052 11.5959C15.4045 11.5959 16.2145 12.3535 16.2145 13.2881ZM12.8434 16.224H15.9362V25.5959H12.8434V16.224ZM17.8228 16.224H20.9155V17.4264C21.4347 16.766 22.4313 16.036 24.0392 16.036C26.7468 16.036 27.5698 17.4913 27.5959 20.6496V25.5959H24.5032C24.5032 24.9848 24.4989 24.3705 24.4947 23.7563V23.756V23.7558V23.7556V23.7554C24.4887 22.8842 24.4827 22.0135 24.4888 21.153C24.4967 20.0304 24.507 18.5815 22.8021 18.5815C21.2936 18.5815 20.9155 19.6935 20.9155 20.8008V25.5959H17.8228V16.224Z fillcurrentColor/>/svg>/div>/div>script typeapplication/json classw-json>{ items: { url: https://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e97e6ffe3bca879319b2a_Philippe%20D.jpg, type: image } , group: }/script>/a>/div>div rolelistitem classw-dyn-item>a href# classgallery_lightbox-link w-inline-block w-lightbox>div classgallery_image-wrapper>img srchttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e97d0eb2f5524957d96d5_Nathalie.jpg loadinglazy alt sizes100vw srcsethttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e97d0eb2f5524957d96d5_Nathalie-p-500.jpg 500w, https://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e97d0eb2f5524957d96d5_Nathalie.jpg 650w classgallery_image/>/div>div>h3 classheading-style-h4>Nathalie Vaillant/h3>div classtext-style-allcaps text-size-regular text-style-muted>Founder & CEO/div>/div>div classteam_social-wrapper w-condition-invisible>div classicon-embed-small w-embed>svg xmlnshttp://www.w3.org/2000/svg width100% height100% viewBox0 0 40 40 fillnone preserveAspectRatioxMidYMid meet aria-hiddentrue roleimg>path fill-ruleevenodd clip-ruleevenodd dM19.5959 5.59592C11.864 5.59592 5.59595 11.8639 5.59595 19.5959C5.59595 27.3279 11.864 33.5959 19.5959 33.5959C27.3279 33.5959 33.5959 27.3279 33.5959 19.5959C33.5959 11.8639 27.3279 5.59592 19.5959 5.59592ZM16.2145 13.2881C16.2145 14.2226 15.4045 14.9802 14.4052 14.9802C13.406 14.9802 12.5959 14.2226 12.5959 13.2881C12.5959 12.3535 13.406 11.5959 14.4052 11.5959C15.4045 11.5959 16.2145 12.3535 16.2145 13.2881ZM12.8434 16.224H15.9362V25.5959H12.8434V16.224ZM17.8228 16.224H20.9155V17.4264C21.4347 16.766 22.4313 16.036 24.0392 16.036C26.7468 16.036 27.5698 17.4913 27.5959 20.6496V25.5959H24.5032C24.5032 24.9848 24.4989 24.3705 24.4947 23.7563V23.756V23.7558V23.7556V23.7554C24.4887 22.8842 24.4827 22.0135 24.4888 21.153C24.4967 20.0304 24.507 18.5815 22.8021 18.5815C21.2936 18.5815 20.9155 19.6935 20.9155 20.8008V25.5959H17.8228V16.224Z fillcurrentColor/>/svg>/div>/div>script typeapplication/json classw-json>{ items: { url: https://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668e97ceb7c202d8ffeeed60_Nathalie.jpg, type: image } , group: }/script>/a>/div>/div>/div>/div>/div>/div>/div>/section>section classsection_testimonial7>div classpadding-global z-index-2>div classcontainer-large>div classpadding-section-large>div data-delay4000 data-animationslide classtestimonial7_component w-slider data-autoplayfalse data-easingease data-hide-arrowsfalse data-disable-swipefalse data-autoplay-limit0 data-nav-spacing3 data-duration500 data-infinitetrue fs-cmsslider-elementslider-2>div classtestimonial7_mask w-slider-mask>div classtestimonial7_slide animate_bottom1 w-slide>/div>/div>div classtestimonial7_arrow w-slider-arrow-left>div classtestimonial7_arrow-icon w-embed>svg width100% height100% viewBox0 0 16 16 fillnone xmlnshttp://www.w3.org/2000/svg>path dM3.31066 8.75001L9.03033 14.4697L7.96967 15.5303L0.439339 8.00001L7.96967 0.469676L9.03033 1.53034L3.31066 7.25001L15.5 7.25L15.5 8.75L3.31066 8.75001Z fillcurrentColor/>/svg>/div>/div>div classtestimonial7_arrow is-right w-slider-arrow-right>div classtestimonial7_arrow-icon w-embed>svg width100% height100% viewBox0 0 16 16 fillnone xmlnshttp://www.w3.org/2000/svg>path dM12.6893 7.25L6.96967 1.53033L8.03033 0.469666L15.5607 8L8.03033 15.5303L6.96967 14.4697L12.6893 8.75H0.5V7.25H12.6893Z fillcurrentColor/>/svg>/div>/div>div classtestimonial7_slide-nav w-slider-nav w-slider-nav-invert w-round>/div>/div>div classhide w-dyn-list>div fs-cmsslider-elementlist-2 rolelist classw-dyn-items>div rolelistitem classw-dyn-item>div classtestimonial7_content>div classtestimonial7_logo-wrapper>div classtext-weight-bold text-color-green3>Leroy Merlin/div>/div>div classmargin-vertical margin-medium>div classtext-size-xxlarge w-richtext>p>Teresa Monroe’s teams helped us create a unique customer experience measurement tool, tailored to Leroy Merlin’s DNA./p>p>Thanks to this, we listen to our customers in real time on all the customer paths in a customer centric approach. An extremely professional methodological and human support./p>/div>/div>div classtestimonial_meta-wrapper>div classtestimonial7_client-image-wrapper>img srchttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668ea8a101d406fb13c6523a_Edouard%20Delemme%20100x100.jpg loadinglazy alt classtestimonial7_client-image/>/div>div classflex-v>p classtestimonial_person>Edouard Delemme/p>p classtext-size-small text-style-muted>Project Manager for studies and foresight/p>/div>/div>/div>/div>div rolelistitem classw-dyn-item>div classtestimonial7_content>div classtestimonial7_logo-wrapper>div classtext-weight-bold text-color-green3>Legrand/div>/div>div classmargin-vertical margin-medium>div classtext-size-xxlarge w-richtext>p>Without being above ground, this medium-term strategy has been associated with a pragmatic road map with short-term actions: customer satisfaction survey, identification and updating of personas and customer journey, implementation of tools, kpis, processes , rituals, benchmark…/p>p>So many topics covered effectively both by the seriousness and professionalism of the Teresa Monroe team and because now they have become a Legrand team. Our goals are theirs and this is how we can move forward with confidence and efficiency./p>/div>/div>div classtestimonial_meta-wrapper>div classtestimonial7_client-image-wrapper>img srchttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668ea89b985f9898fdc646f1_Jerome%20Boissou%20portrait.jpg loadinglazy alt classtestimonial7_client-image/>/div>div classflex-v>p classtestimonial_person>Jérôme Boissou/p>p classtext-size-small text-style-muted>CX Program Project Leader/p>/div>/div>/div>/div>div rolelistitem classw-dyn-item>div classtestimonial7_content>div classtestimonial7_logo-wrapper>div classtext-weight-bold text-color-green3>Videotron/div>/div>div classmargin-vertical margin-medium>div classtext-size-xxlarge w-richtext>p>Customer experience is in Videotron's DNA, and we make concrete efforts every day to maintain our leadership position in this area. We continuously measure the performance of our products and the satisfaction with the service provided by Videotron employees./p>p>Competent, rigorous, agile, available, collaborative: Teresa Monroe's resources played a key role in the successful implementation of the Qualtrics platform at Videotron and acted, throughout the integration, as a business partner concerned with the quality of deliverables and the respect of deadlines./p>/div>/div>div classtestimonial_meta-wrapper>div classtestimonial7_client-image-wrapper>img srchttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/668ea8919367869f0b45740d_Sonia%20Vincent%20100x100.jpg loadinglazy alt classtestimonial7_client-image/>/div>div classflex-v>p classtestimonial_person>Sonia Vincent/p>p classtext-size-small text-style-muted>Senior Analyst, Market Research & Strategic Analysis/p>/div>/div>/div>/div>/div>/div>/div>/div>/div>div classtestimonial_background>/div>/section>section classsection_blogs>div classpadding-global>div classcontainer-large is-relative>div classpadding-section-large>div classmargin-bottom margin-large>div classblogs_title-wrapper animate_bottom1>h2 classtext-style-nowrap heading-style-h3>featured posts/h2>div classline-divider-horizontal is-green3>/div>a href/resources classbutton is-tertiary w-inline-block>div>Read them all/div>/a>/div>/div>div classblogs_component z-index-2>div classblogs_list-wrapper>div classw-dyn-list>div rolelist classblogs_cms-list w-dyn-items>div rolelistitem classw-dyn-item>a data-w-idac5e9455-aa57-09b4-bc82-64ec14a5b3fe href/post/5-great-web-design-resources classblogs_item w-inline-block>div classblogs_item-link>div classblogs_image-wrapper>img srchttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/6672991212c101816a9bf192_image19.webp loadinglazy alt classblogs_image/>/div>div classblogs_item-content>div classblogs_item-content-top>div classblog_title-wrapper>h3 fs-cmsfilter-fieldtitle classheading-style-h4>5 Great Web Design Resources/h3>/div>div fs-cmsfilter-fielddescription classtext-size-regular text-style-muted text-style-3lines>Cras sit amet velit id nulla tempus dictum sit amet eu nisi.Integer rutrum ante et nunc venenatis, id ultricies risus ultricies.Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia curae.Lorem ipsum dolor sit amet, consectetur adipiscing elit.Sed auctor augue id tell/div>/div>div classblog36_button-wrapper>div classbutton is-link is-icon is-blog>div>Read more/div>div classicon-embed-xxsmall w-embed>svg width16 height16 viewBox0 0 16 16 fillnone xmlnshttp://www.w3.org/2000/svg>path dM6 3L11 8L6 13 strokeCurrentColor stroke-width1.5/>/svg>/div>/div>/div>/div>/div>/a>/div>div rolelistitem classw-dyn-item>a data-w-idac5e9455-aa57-09b4-bc82-64ec14a5b3fe href/post/7-ways-to-improve-website-usability-and-accessibility classblogs_item w-inline-block>div classblogs_item-link>div classblogs_image-wrapper>img srchttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/6672991212c101816a9bf19b_image2.webp loadinglazy alt classblogs_image/>/div>div classblogs_item-content>div classblogs_item-content-top>div classblog_title-wrapper>h3 fs-cmsfilter-fieldtitle classheading-style-h4>7 Ways To Improve Website Usability And Accessibility/h3>/div>div fs-cmsfilter-fielddescription classtext-size-regular text-style-muted text-style-3lines>Donec eu felis at libero consequat sagittis a et urna.Cras sit amet velit id nulla tempus dictum sit amet eu nisi.Fusce aliquet turpis at orci bibendum, non/div>/div>div classblog36_button-wrapper>div classbutton is-link is-icon is-blog>div>Read more/div>div classicon-embed-xxsmall w-embed>svg width16 height16 viewBox0 0 16 16 fillnone xmlnshttp://www.w3.org/2000/svg>path dM6 3L11 8L6 13 strokeCurrentColor stroke-width1.5/>/svg>/div>/div>/div>/div>/div>/a>/div>div rolelistitem classw-dyn-item>a data-w-idac5e9455-aa57-09b4-bc82-64ec14a5b3fe href/post/5-principles-of-effective-web-design classblogs_item w-inline-block>div classblogs_item-link>div classblogs_image-wrapper>img srchttps://cdn.prod.website-files.com/66715bdf62e8d302d9526260/6672991212c101816a9bf198_image11.jpeg loadinglazy alt classblogs_image/>/div>div classblogs_item-content>div classblogs_item-content-top>div classblog_title-wrapper>h3 fs-cmsfilter-fieldtitle classheading-style-h4>5 Principles Of Effective Web Design/h3>/div>div fs-cmsfilter-fielddescription classtext-size-regular text-style-muted text-style-3lines>Integer rutrum ante et nunc venenatis, id ultricies risus ultricies.Vivamus vitae arcu vel velit efficitur vestibulum vel in purus.Maecenas euismod sapien eu arcu convallis, vitae vestibulum ipsum maximus.Donec eu felis/div>/div>div classblog36_button-wrapper>div classbutton is-link is-icon is-blog>div>Read more/div>div classicon-embed-xxsmall w-embed>svg width16 height16 viewBox0 0 16 16 fillnone xmlnshttp://www.w3.org/2000/svg>path dM6 3L11 8L6 13 strokeCurrentColor stroke-width1.5/>/svg>/div>/div>/div>/div>/div>/a>/div>/div>/div>/div>/div>/div>img srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/666aeb3d733bc8a0746bf155_icon.webp loadinglazy alt classblogs_bg-icon2/>img srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/666aeb3d452475f95be9e589_Group%2033.webp loadinglazy sizes100vw srcsethttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/666aeb3d452475f95be9e589_Group%2033-p-500.png 500w, https://cdn.prod.website-files.com/6667436f74d6166897e4686e/666aeb3d452475f95be9e589_Group%2033.webp 628w alt classblogs_bg-icon1/>/div>/div>/section>section classsection_faq>div classpadding-global>div classcontainer-large>div classpadding-section-large>div classw-layout-grid faq_component>div classfaq_content>div classmargin-bottom margin-small>h2 classtext-style-height-1 text-color-yellow1>Common Questions About how we work/h2>/div>div classmargin-bottom margin-small>p classtext-size-medium text-size-xxlarge>Experience management can cause many questions, and we've got answers to all of them. /p>/div>div classbutton-group>a href/contact classbutton w-inline-block>div>Get in touch/div>/a>/div>/div>div classfaq_list>div classw-dyn-list>div rolelist classfaq_list-grid w-dyn-items>div rolelistitem classw-dyn-item>div classfaq_accordion>div data-w-idf7c23cec-56d8-7efa-9ba0-b07d4ebd8b73 classfaq_question>h3 classheading-style-h4>How can I start working with Teresa Monroe? /h3>div classfaq_icon-wrapper>div classicon-embed-small w-embed>svg width100% height100% viewBox0 0 32 32 fillnone xmlnshttp://www.w3.org/2000/svg>path dM25.3333 15.667V16.3336C25.3333 16.7018 25.0349 17.0003 24.6667 17.0003H17V24.667C17 25.0351 16.7015 25.3336 16.3333 25.3336H15.6667C15.2985 25.3336 15 25.0351 15 24.667V17.0003H7.3333C6.96511 17.0003 6.66663 16.7018 6.66663 16.3336V15.667C6.66663 15.2988 6.96511 15.0003 7.3333 15.0003H15V7.33365C15 6.96546 15.2985 6.66699 15.6667 6.66699H16.3333C16.7015 6.66699 17 6.96546 17 7.33365V15.0003H24.6667C25.0349 15.0003 25.3333 15.2988 25.3333 15.667Z fillcurrentColor/>/svg>/div>/div>/div>div classfaq_answer>div classmargin-vertical margin-small>div classmax-width-large>div classtext-rich-text is-faq w-richtext>p>Reach out to us through our contact form on the a href/contact>contact us/a> page. We will schedule a consultation to understand your needs and craft a customized strategy to enhance your employee and customer experiences./p>/div>/div>/div>/div>/div>/div>div rolelistitem classw-dyn-item>div classfaq_accordion>div data-w-idf7c23cec-56d8-7efa-9ba0-b07d4ebd8b73 classfaq_question>h3 classheading-style-h4>Where are Teresa Monroe’s offices located? /h3>div classfaq_icon-wrapper>div classicon-embed-small w-embed>svg width100% height100% viewBox0 0 32 32 fillnone xmlnshttp://www.w3.org/2000/svg>path dM25.3333 15.667V16.3336C25.3333 16.7018 25.0349 17.0003 24.6667 17.0003H17V24.667C17 25.0351 16.7015 25.3336 16.3333 25.3336H15.6667C15.2985 25.3336 15 25.0351 15 24.667V17.0003H7.3333C6.96511 17.0003 6.66663 16.7018 6.66663 16.3336V15.667C6.66663 15.2988 6.96511 15.0003 7.3333 15.0003H15V7.33365C15 6.96546 15.2985 6.66699 15.6667 6.66699H16.3333C16.7015 6.66699 17 6.96546 17 7.33365V15.0003H24.6667C25.0349 15.0003 25.3333 15.2988 25.3333 15.667Z fillcurrentColor/>/svg>/div>/div>/div>div classfaq_answer>div classmargin-vertical margin-small>div classmax-width-large>div classtext-rich-text is-faq w-richtext>p>We have a a href/locations>global presence/a>, allowing us to offer personalized services to our clients no matter where they are located./p>/div>/div>/div>/div>/div>/div>div rolelistitem classw-dyn-item>div classfaq_accordion>div data-w-idf7c23cec-56d8-7efa-9ba0-b07d4ebd8b73 classfaq_question>h3 classheading-style-h4>Why is employee experience important for customer satisfaction? /h3>div classfaq_icon-wrapper>div classicon-embed-small w-embed>svg width100% height100% viewBox0 0 32 32 fillnone xmlnshttp://www.w3.org/2000/svg>path dM25.3333 15.667V16.3336C25.3333 16.7018 25.0349 17.0003 24.6667 17.0003H17V24.667C17 25.0351 16.7015 25.3336 16.3333 25.3336H15.6667C15.2985 25.3336 15 25.0351 15 24.667V17.0003H7.3333C6.96511 17.0003 6.66663 16.7018 6.66663 16.3336V15.667C6.66663 15.2988 6.96511 15.0003 7.3333 15.0003H15V7.33365C15 6.96546 15.2985 6.66699 15.6667 6.66699H16.3333C16.7015 6.66699 17 6.96546 17 7.33365V15.0003H24.6667C25.0349 15.0003 25.3333 15.2988 25.3333 15.667Z fillcurrentColor/>/svg>/div>/div>/div>div classfaq_answer>div classmargin-vertical margin-small>div classmax-width-large>div classtext-rich-text is-faq w-richtext>p>Happy employees are more likely to provide excellent customer service. A positive work environment boosts employee morale and productivity, which translates into superior customer interactions and satisfaction./p>/div>/div>/div>/div>/div>/div>div rolelistitem classw-dyn-item>div classfaq_accordion>div data-w-idf7c23cec-56d8-7efa-9ba0-b07d4ebd8b73 classfaq_question>h3 classheading-style-h4>How does Teresa Monroe improve employee experience? /h3>div classfaq_icon-wrapper>div classicon-embed-small w-embed>svg width100% height100% viewBox0 0 32 32 fillnone xmlnshttp://www.w3.org/2000/svg>path dM25.3333 15.667V16.3336C25.3333 16.7018 25.0349 17.0003 24.6667 17.0003H17V24.667C17 25.0351 16.7015 25.3336 16.3333 25.3336H15.6667C15.2985 25.3336 15 25.0351 15 24.667V17.0003H7.3333C6.96511 17.0003 6.66663 16.7018 6.66663 16.3336V15.667C6.66663 15.2988 6.96511 15.0003 7.3333 15.0003H15V7.33365C15 6.96546 15.2985 6.66699 15.6667 6.66699H16.3333C16.7015 6.66699 17 6.96546 17 7.33365V15.0003H24.6667C25.0349 15.0003 25.3333 15.2988 25.3333 15.667Z fillcurrentColor/>/svg>/div>/div>/div>div classfaq_answer>div classmargin-vertical margin-small>div classmax-width-large>div classtext-rich-text is-faq w-richtext>p>We create tailored strategies to enhance employee engagement by fostering a positive work environment, providing growth opportunities, and deploying tools to measure satisfaction. This combination leads to motivated employees who deliver exceptional customer service./p>/div>/div>/div>/div>/div>/div>div rolelistitem classw-dyn-item>div classfaq_accordion>div data-w-idf7c23cec-56d8-7efa-9ba0-b07d4ebd8b73 classfaq_question>h3 classheading-style-h4>What services does Teresa Monroe offer?/h3>div classfaq_icon-wrapper>div classicon-embed-small w-embed>svg width100% height100% viewBox0 0 32 32 fillnone xmlnshttp://www.w3.org/2000/svg>path dM25.3333 15.667V16.3336C25.3333 16.7018 25.0349 17.0003 24.6667 17.0003H17V24.667C17 25.0351 16.7015 25.3336 16.3333 25.3336H15.6667C15.2985 25.3336 15 25.0351 15 24.667V17.0003H7.3333C6.96511 17.0003 6.66663 16.7018 6.66663 16.3336V15.667C6.66663 15.2988 6.96511 15.0003 7.3333 15.0003H15V7.33365C15 6.96546 15.2985 6.66699 15.6667 6.66699H16.3333C16.7015 6.66699 17 6.96546 17 7.33365V15.0003H24.6667C25.0349 15.0003 25.3333 15.2988 25.3333 15.667Z fillcurrentColor/>/svg>/div>/div>/div>div classfaq_answer>div classmargin-vertical margin-small>div classmax-width-large>div classtext-rich-text is-faq w-richtext>p>Teresa Monroe specializes in Experience Management, focusing on both employee and customer experiences. Our services range from consulting on employee engagement practices to implementing advanced tools for customer feedback like Qualtrics and Zendesk./p>/div>/div>/div>/div>/div>/div>/div>/div>/div>/div>/div>/div>/div>/section>section classsection_cta>div classpadding-global z-index-2>div classcontainer-large is-relative>img srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672e472f6a2973276b01d2a_Group%2026.webp loadinglazy sizes(max-width: 767px) 208px, 320px srcsethttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672e472f6a2973276b01d2a_Group%2026-p-500.png 500w, https://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672e472f6a2973276b01d2a_Group%2026.webp 768w alt classcta_bg-icon/>div classpadding-section-xlarge z-index-2>div classcta_component>img srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672e4ef391f56f2fbfa4e86_Bold%20scribbles%20white%20from%20TeresaMonroe.com.webp loadinglazy idw-node-b5aaf51d-dec3-acd9-a7c5-33d865a2b476-23442ada alt classcta_title-icon/>div classcta_content>div classmax-width-large z-index-2>div classmargin-bottom margin-xsmall>h2 classanimate_bottom1>Ready When You Are - Let's Work Together!/h2>/div>p classtext-size-xxlarge animate_bottom2>Discover Your Potential With Us Today./p>/div>/div>div classposition-relative>img srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/6672e37faa6e9f76961b369b_Group%2021.webp loadinglazy alt classcta_button-icon/>div classcta_button-row animate_bottom3>a href/contact classbutton w-inline-block>div>Work with us/div>/a>a href/about classbutton is-black w-inline-block>div>About us/div>/a>/div>/div>/div>/div>/div>/div>div classcta_background-wrapper>img srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/666b070c08ae60d1577b4075_Team%203.webp loadinglazy sizes100vw srcsethttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/666b070c08ae60d1577b4075_Team%203-p-500.webp 500w, https://cdn.prod.website-files.com/6667436f74d6166897e4686e/666b070c08ae60d1577b4075_Team%203-p-800.webp 800w, https://cdn.prod.website-files.com/6667436f74d6166897e4686e/666b070c08ae60d1577b4075_Team%203-p-1080.webp 1080w, https://cdn.prod.website-files.com/6667436f74d6166897e4686e/666b070c08ae60d1577b4075_Team%203-p-1600.webp 1600w, https://cdn.prod.website-files.com/6667436f74d6166897e4686e/666b070c08ae60d1577b4075_Team%203.webp 2000w altTeresa Monroe team classcta_background-image/>/div>/section>footer classfooter_component>div classpadding-global>div classcontainer-large>div classpadding-vertical padding-xxlarge>div classpadding-bottom padding-xxlarge>div classw-layout-grid footer_top-wrapper>div classfooter_left-wrapper animate_bottom1>div classmargin-bottom margin-small>a href/ aria-currentpage classfooter_logo-link w-nav-brand w--current>img srchttps://cdn.prod.website-files.com/6667436f74d6166897e4686e/666b055835be91ecddef0ef4_logo-teresamonroe-blanc%201.webp loadinglazy alt classfooter_logo/>/a>/div>div classhide>div classmargin-bottom margin-xxsmall>h2 classheading-style-h5 text-color-yellow1>Join our newsletter/h2>/div>div classfooter_form-block w-form>form idemail-form nameemail-form data-nameEmail Form methodget classfooter_form data-wf-page-id6667436f74d6166897e468d1 data-wf-element-ida9f99881-4b90-bf18-38e7-01368bc90229>input classform_input is-alternate w-input maxlength256 nameemail-2 data-nameEmail 2 placeholderEnter your email typeemail idemail-2 required/>a href# classbutton is-tertiary w-button>Subscribe/a>/form>div classsuccess-message w-form-done>div>Thank you! 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