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Domain > supportidols.com
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More information on this domain is in
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Is this malicious?
Yes
No
DNS Resolutions
Date
IP Address
2019-09-29
199.80.54.18
(
ClassC
)
2024-09-17
192.243.57.114
(
ClassC
)
Port 80
HTTP/1.1 301 Moved PermanentlyServer: nginx/1.16.1Date: Tue, 17 Sep 2024 21:51:28 GMTContent-Type: text/htmlContent-Length: 169Connection: keep-aliveLocation: https://supportidols.com/Strict-Transport-Security: max-age0Strict-Transport-Security: max-age0 html>head>title>301 Moved Permanently/title>/head>body>center>h1>301 Moved Permanently/h1>/center>hr>center>nginx/1.16.1/center>/body>/html>
Port 443
HTTP/1.1 200 OKServer: nginx/1.16.1Date: Tue, 17 Sep 2024 21:51:28 GMTContent-Type: text/html; charsetUTF-8Transfer-Encoding: chunkedConnection: keep-aliveSet-Cookie: SWIFT_client%7B%22templategroupid%22%3A%221%22%7D; expiresTue, 24-Sep-2024 21:51:28 GMT; Max-Age604800; path/; httponlySet-Cookie: SWIFT_sessionid40qc8n12jps2wdv2lhxl0z82n2pmthz2on; path/; httponlyVary: Accept-EncodingStrict-Transport-Security: max-age0Strict-Transport-Security: max-age0 !DOCTYPE html>html>head langen> meta charsetUTF-8> meta http-equivX-UA-Compatible contentIEedge, chrome1> meta nameviewport contentwidthdevice-width, initial-scale1, user-scalableno /> meta http-equivContent-Type contenttext/html; charsetUTF-8 /> title>Support Idols/title> meta nameKEYWORDS contentHome /> meta namerobots contentindex,follow /> link relshortcut icon href//www.supportidols.com/templates/v2/img/favicon/favicon.ico typeimage/x-icon /> link relapple-touch-icon href//www.supportidols.com/templates/v2/img/favicon/apple-touch-icon.png /> link relapple-touch-icon sizes57x57 href//www.supportidols.com/templates/v2/img/favicon/apple-touch-icon-57x57.png /> link relapple-touch-icon sizes72x72 href//www.supportidols.com/templates/v2/img/favicon/apple-touch-icon-72x72.png /> link relapple-touch-icon sizes114x114 href//www.supportidols.com/templates/v2/img/favicon/apple-touch-icon-114x114.png /> link relapple-touch-icon sizes144x144 href//www.supportidols.com/templates/v2/img/favicon/apple-touch-icon-144x144.png /> link relstylesheet href//www.supportidols.com/templates/v2/css/reset.css> link relstylesheet href//www.supportidols.com/templates/v2/css/main.css> !--if lt IE 9> script src//html5shiv-printshiv.googlecode.com/svn/trunk/html5shiv-printshiv.js>/script> !endif--> script src//www.supportidols.com/templates/v2/js/jquery-1.7.1.min.js>/script> script src//www.supportidols.com/templates/v2/js/modernizr.custom.js>/script> script src//www.supportidols.com/templates/v2/js/jquery.formstyler.min.js>/script> script src//www.supportidols.com/templates/v2/js/main.js>/script> script> (function(i,s,o,g,r,a,m){iGoogleAnalyticsObjectr;irir||function(){ (ir.qir.q||).push(arguments)},ir.l1*new Date();as.createElement(o), ms.getElementsByTagName(o)0;a.async1;a.srcg;m.parentNode.insertBefore(a,m) })(window,document,script,//www.google-analytics.com/analytics.js,ga); var current_url https://supportidols.com/; var custom_data TYPE, DEFAULT, NONMEMBER; custom_data.push(MAINPAGE); custom_data.push(Support Idols); ga(create, UA-5376334-61, auto); ga(send, pageview, { page: current_url, title: custom_data.join(:) }); function gaExtraTracking(typeEvent) { if (typeof typeEvent undefined) typeEvent CLICK2BILLING; //custom_data.push(typeEvent); ga(send, pageview, { page: current_url, title: custom_data.join(:) + : + typeEvent }); } /script>script typetext/javascript>(function(e, t, n, a, c, i) { e.globicaObjectName a, ea ea || function() { (ea.q ea.q || ).push(arguments); }, ea.i 1 * new Date(), c t.createElement(script), i t.getElementsByTagName(script)0, c.async 1, c.src n, i.parentNode.insertBefore(c, i);})(window, document, https://cdn.analitits.com/gc.js, gl);gl(params, {networkname: internal,pagetype: ,pageid: ,templatetype: desktop,locale: en,zone: });gl(send, pageview);/script>/head>body> header classb-header> div classwrapper> span classb-header-logo> strong>SUPPORT/strong> span>IDOLS/span> /span> !--a classlink livechatlink data-typeheader-livechat hrefjavascript: void(0);>Live Chat/a>--> div classb-header-text> span>24/7 Customer Support: Fast, Friendly & Confidential/span> /div> button classb-header-menu-btn js-open-menu data-targetnavigation typebutton>/button> /div> /header> div classb-menu-mobile> menu classb-menu> ul classb-menu-inner> li classb-menu-item> button classb-menu-link b-menu-link--button icon icon-mail js-openChat onclickgaExtraTracking(SUBMITTICKETCLICK) typebutton>Contact support/button> /li> !--li classb-menu-item> a classb-menu-link icon icon-discussion hrefjavascript: void(0); data-typeheader-livechat>Live chat/a> /li>--> li classb-menu-item> a classb-menu-link icon icon-close onclickgaExtraTracking(CANCELCLICK) hrefhttps://supportidols.com/index.php?/Account/Cancel/Index>Cancel an Account/a> /li> /ul> /menu> /div> div classb-menu-mobile__shadow>/div> !-- BEGIN DIALOG PROCESSING --> aside classb-affiliates> div classwrapper> menu classb-menu> ul classb-menu-inner> li classb-menu-item> button classb-menu-link b-menu-link--button icon icon-mail js-openChat typebutton onclickgaExtraTracking(SUBMITTICKETCLICK)>Contact support/button> /li> !--li classb-menu-item> a classb-menu-link icon icon-view onclickgaExtraTracking(TRACKTIKETCLICK) hrefhttps://supportidols.com/index.php?/Account/TrackTicket/Index>Track a ticket/a> /li>--> li classb-menu-item> a classb-menu-link icon icon-unlocked onclickgaExtraTracking(FORGOTPASSWORDCLICK) hrefhttps://supportidols.com/index.php?/Account/PasswordRecover/Index>Forgot password/a> /li> !--li classb-menu-item> a classb-menu-link icon icon-discussion hrefjavascript: void(0); data-typelivechat>Live chat/a> /li>--> li classb-menu-item> a classb-menu-link icon icon-close onclickgaExtraTracking(CANCELCLICK) hrefhttps://supportidols.com/index.php?/Account/Cancel/Index>Cancel an Account/a> /li> /ul> /menu> div classb-telephones-wrapper> span classicon-phone>/span> ul classb-telephones> li classb-telephones-item> a classb-telephones-item-link hreftel:+18552003171> span classb-telephones-tel>+1 - 855 - 200 - 3171/span> span classb-telephones-name>Call Toll Free/span> /a> /li> /ul> /div> span classb-affiliates-img>/span> /div> /aside> main classb-content> div classwrapper> section classb-faq> h2 classb-faq-title idfaq>FAQ/h2> section classb-faq-tabs> header classb-faq-tabs-header> nav> ul classb-faq-tabs-header-nav> li classb-faq-tabs-header-nav-item> a classb-faq-tabs-header-nav-link icon-bq selected data-contentbilling href# onclickgaExtraTracking(BILLINGQUESTIONSCLICK)>Billing Questions/a> /li> li classb-faq-tabs-header-nav-item> a classb-faq-tabs-header-nav-link icon-ti data-contenttechnical href# onclickgaExtraTracking(TECHNICALISSUESCLICK)>Technical Issues/a> /li> /ul> /nav> /header> ul classb-faq-tabs-content> li classb-faq-tabs-content-item selected data-contentbilling> article classb-faq-item onclickgaExtraTracking(BILQUESTION1CLICK)> header classb-faq-item-header> i classicon>/i>span classtitle>How do I cancel my membership?/span> /header> div classb-faq-item-content styledisplay: none;>p classp1>We offer multiple cancelation methods: /p>ul classlist-simple>li>Cancel via online form. Complete our online cancellation form on this page;/li>li>Cancel via ticket. Just submit a ticket with your account information and asking for a cancel;/li>li>Cancel via live chat. Speak with a representative via instant messaging chat./li>/ul>p classp1>Cancel directly on the billing page: a hrefhttps://support.ccbill.com/ target_blank>CCbill/a> • a hrefhttps://www.gxbill.com/customer_service/ target_blank>GXB/a> • a hrefhttps://cs.segpay.com/ target_blank>SegPay/a> • a hrefhttps://secure.vend-o.com/customers/profile/login/ target_blank>Vendo/a> • a hrefhttps://www.webbilling.com/ target_blank>WebBilling/a> • a hrefhttps://epoch.com/ target_blank>Epoch/a>/p> /div> /article> article classb-faq-item onclickgaExtraTracking(BILQUESTION2CLICK)> header classb-faq-item-header> i classicon>/i>span classtitle>I dont recognise some of the charges on my credit card statement./span> /header> div classb-faq-item-content styledisplay: none;> p classp1>We offer discreet billing for our customers. This means the description in your statement will not match the product name you signed up with. In its place, the name of our billing processing company will be on your statement./p> p classp2>Upon enrollment to any of our sites, you’re sent a welcome email that includes membership details that lists the name of the billing processing company that accepts your payment./p> p classp3>If you can’t find this email in your inbox, try checking your spam folder. If you feel you havent received this confirmation email, a classjs-openChat href#>contact support/a> and we will provide you with professional advice in the event you have been a victim of fraud./p> /div> /article> article classb-faq-item onclickgaExtraTracking(BILQUESTION3CLICK)> header classb-faq-item-header> i classicon>/i>span classtitle>How can I verify if my account has been cancelled?/span> /header> div classb-faq-item-content styledisplay: none;> p classp1>Upon successful cancellation of an account, you will be sent a confirmation email to the email address used during sign-up./p> p classp2>If you can’t find this email in your inbox, try checking your spam folder. If you haven’t received the confirmation email or you don’t have access to the email address on file, a classjs-openChat href#>contact support/a> and we’ll verify the cancellation./p> /div> /article> article classb-faq-item onclickgaExtraTracking(BILQUESTION4CLICK)> header classb-faq-item-header> i classicon>/i>span classtitle>How often will I be charged for my membership?/span> /header> div classb-faq-item-content styledisplay: none;> ul classlist-simple> li>Trial memberships are billed upon sign-up and are automatically upgraded to standard monthly memberships unless cancelled within the trial period. If a trial membership becomes upgraded, the resulting standard monthly membership billing policy will apply as of the upgrade date./li> li>Monthly memberships are billed upon sign-up and every 30 days thereafter until cancelled./li> li>Three month memberships are billed upon sign-up and every 90 days thereafter until cancelled./li> li>One year memberships are billed upon sign-up and every 365 days thereafter until cancelled./li> /ul> /div> /article> article classb-faq-item onclickgaExtraTracking(BILQUESTION5CLICK)> header classb-faq-item-header> i classicon>/i>span classtitle>How does the Trial membership work?/span> /header> div classb-faq-item-content styledisplay: none;> p classp1>Many of the sites allow for the purchase of a trial membership at a special-offer price and are only available for a certain number of days./p>p>/p> p classp2>All trial memberships are automatically upgraded to standard monthly memberships unless they are cancelled within the trial period./p>p>/p> p classp3>Please refer to the “Terms and Conditions” of the website that you joined for further information./p>p>/p> /div> /article> /li> li classb-faq-tabs-content-item data-contenttechnical> article classb-faq-item onclickgaExtraTracking(TECHQUESTION1CLICK)> header classb-faq-item-header> i classicon>/i>span classtitle>What do I do if my video playback is choppy?/span> /header> div classb-faq-item-content styledisplay: none;> p classp1>There are many possible reasons why you may be experiencing poor video playback. High Quality video playback requires a better than average internet connection and computer processor, so if you have a slow connection or older computer, you may experience issues. If you are experiencing choppy playback you may try one of the following to resolve this:/p>ol classlist-numbers>li>Select a lower video quality. The default quality is set to High Quality 2000 bitrate which may be too heavy for your internet connection. Click on the Quality button under the video player and make your selection: img src/images/pic1.jpg>/li>li>Turn off other programs, virus protection, ad blocker, or energy saving settings as they may interfere with High Quality video playback./li>li>Stop any files that you may be downloading in the background./li>li>Try closing other browser tabs if you have many opened./li>li>Try another browser and see if that helps. We recommend the latest versions of the following browsers: a hrefhttps://www.google.com/chrome/ target_blank>span classs3>Google Chrome/span>/a>, a hrefhttp://www.mozilla.org/en-US/firefox/new/ target_blank>span classs3>Firefox/span>/a>./li>/ol> /div> /article> article classb-faq-item onclickgaExtraTracking(TECHQUESTION2CLICK)> header classb-faq-item-header> i classicon>/i>span classtitle>I get a black screen when trying to play back videos, what should I do?/span> /header> div classb-faq-item-content styledisplay: none;> p classp1>This may be because you don’t have the latest version of Adobe Flash Player installed. You can get the latest version a hrefhttp://get.adobe.com/flashplayer/ target_blank>span classs2>here/span>/a>./p> /div> /article> article classb-faq-item onclickgaExtraTracking(TECHQUESTION3CLICK)> header classb-faq-item-header> i classicon>/i>span classtitle>I cant log in, why is that?/span> /header> div classb-faq-item-content styledisplay: none;> p classp1>strong>Issue:/strong> You may be using the wrong username/password combination to log in./p> p classp2>strong>Solution:/strong> Check the purchase confirmation email we sent you upon signing up if you dont recall your username. If you can’t find it, try checking your spam folder./p> br>br> p classp1>strong>Issue:/strong> It is also possible that your membership may have been banned. We may temporarily ban your membership if we feel your account has been compromised. We may ban accounts due to sudden increases in the number of login attempts. Increased login attempts may mean that your username and password have been compromised and/or shared/posted on the internet. Your personal data is secure and no transactions can be made during this ban period./p> p classp2>strong>Solution:/strong> Contact us if you think your account has been banned to have your password changed and your account reactivated./p> /div> /article> article classb-faq-item onclickgaExtraTracking(TECHQUESTION4CLICK)> header classb-faq-item-header> i classicon>/i>span classtitle>I forgot my password, how do I retrieve it?/span> /header> div classb-faq-item-content styledisplay: none;> p classp1>In order to obtain your password, you must return to the site that you originally signed-up for and click on the Forgot Password? link found on the login page. Or a href/index.php?/Account/PasswordRecover/Index>click here/a>./p> p classp2>You will then be asked to provide the email address you used to join the site with. Once completed, your password will be e-mailed back to you. If you arent receiving it, be sure to check your email spam folder./p> /div> /article> article classb-faq-item onclickgaExtraTracking(TECHQUESTION5CLICK)> header classb-faq-item-header> i classicon>/i>span classtitle>Which web browsers are recommended to be used with AllJapanesepass.com?/span> /header> div classb-faq-item-content styledisplay: none;> p classp1>We support all the latest versions of major web browsers but not all browsers offer the same benefits in speed and security./p> p classp2>For the best experience we recommend that you use a hrefhttps://www.google.com/chrome/ target_blank>span classs2>Google Chrome/span>/a> or a hrefhttp://www.mozilla.org/en-US/firefox/new/ target_blank>span classs2>Firefox/span>/a>./p> /div> /article> article classb-faq-item onclickgaExtraTracking(TECHQUESTION6CLICK)> header classb-faq-item-header> i classicon>/i>span classtitle>I think I have encountered a bug/glitch. Where can I report it?/span> /header> div classb-faq-item-content styledisplay: none;> p classp1>If you have spotted a bug or technical glitch with the website, please a classjs-openChat href#>contact support/a> and our tech staff will be on it asap./p> p classp2>You can report technical problems, suggest improvements, and help us build a better experience for you./p> /div> /article> /li> /ul> /section> footer classb-faq-footer> p classb-faq-footer-text>Didn’t resolve your problem? Just a classlink js-openChat href# onclickgaExtraTracking(SUBMITTICKETCLICK)>contact support/a>, we’ll be in touch very soon./p> /footer> /section> /div> /main>script typetext/javascript> $(function(){ $(.dialogerror, .dialoginfo, .dialogalert).fadeIn(slow);$(form).bind(submit, function(e){$(this).find(input:submit).attr(disabled, disabled);});});/script>style typetext/css>.footer-address { display: flex; flex-direction: column; flex-wrap: wrap;}.footer-address:before { margin-top: 20px; content: OWLISION LTD;}.footer-address:after { content: Flat 17 82 Charlwood Street, London, England, SW1V 4PE;}/style> footer classb-footer> div classwrapper> nav classb-footer-menu> ul> li classb-footer-menu-item> button classb-footer-menu-link b-footer-menu-link--button js-openChat typebutton onclickgaExtraTracking(FOOTERSUBMITTICKETCLICK)> span>Contact support/span> /button> /li> li classb-footer-menu-item> a classb-footer-menu-link hrefhttps://supportidols.com/index.php?/Account/PasswordRecover/Index onclickgaExtraTracking(FOOTERFORGOTPASSWORDCLICK)> span>Forgot password/span> /a> /li> li classb-footer-menu-item> a classb-footer-menu-link hrefhttps://supportidols.com/index.php?/Account/Cancel/Index onclickgaExtraTracking(FOOTERCANCELCLICK)> span>Cancel an account/span> /a> /li>li classb-footer-menu-item> a classb-footer-menu-link hrefhttps://supportidols.com/index.php?/Knowledgebase/Terms/Index> span>Terms of Use/span> /a> /li> /ul> /nav> p classb-footer-text>© 2023 SUPPORTIDOLS/p> div classb-footer-text footer-address footer-address--supportidols>/div> /div> /footer> script src//www.supportidols.com/templates/v2/js/intercom.chat.js>/script>/body>/html>
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