Domain > m-support.ezviz.com

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DNS Resolutions

Date	IP Address
2023-07-15	34.242.70.91 (ClassC)
2024-11-06	54.77.89.225 (ClassC)

HTTP/1.1 200 OKDate: Wed, 06 Nov 2024 06:50:12 GMTContent-Type: text/html; charsetutf-8Transfer-Encoding: chunkedConnection: keep-aliveServer: TengineX-Powered-By: thinkjs-2.3.3Set-Cookie: support_sessionnewServiceSS_l1iXGypjU8HGiNEpfPlY1TQI2Wv7Ty8B.A4wHAkYRfBtqe%2Bqr3ztzzmU6OySjqbOcs47Kw4fmdiY; Domain.ezviz.com; Path/; HttpOnly

!DOCTYPE html>        html langen-US    >          head>            title data-vue-metatrue>EZVIZ Support - Creating Easy Smart Homes/title>            meta data-vue-metatrue namekeywords contentEZVIZ, support, support center, FAQ, download, product support, Smart home, Surveillance, Security, IPC, Security Camera, IP Camera, Security Camera, Action Camera, , Action Camera, NVR, network/>meta data-vue-metatrue namedescription contentWelcome to EZVIZ support. 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https://www.facebook.com/EZVIZ/,        https://www.instagram.com/ezviz/,        https://twitter.com/intent/user?screen_nameezviz_global,        https://www.tiktok.com/@ezvizglobal    ,    contactPoint: {        @type: ContactPoint,        contactType: ContactPoint,        email: support@ezviz.com,        url: https://www.ezviz.com    }}/script>!-- start加载本页单体内容 -->            div idapp data-server-renderedtrue>section classapp-main>section classapp-base>div classpage page-home view data-v-304f679f>!---->section classpage__home-box data-v-304f679f>div classpage__home-banner data-v-304f679f>div classpage__home-banner-content data-v-304f679f>h1 classpage__home-banner-title data-v-304f679f>          Welcome to EZVIZ Support        /h1>div classpage__home-banner-desc page__home-banner-search data-v-304f679f>          Need Help? Search by product name or your question.        /div>div classsearch-bar-box data-v-97b8050a data-v-304f679f>form methodGET action/search classsearch-bar search-bar__home data-v-97b8050a>span classsearch-bar__icon search-bar__icon-search data-v-97b8050a>/span>input namekeywords typesearch placeholderSearch Support value classsearch-bar__input data-v-97b8050a>/form>/div>/div>/div>div classpage__home-popular data-v-304f679f>h2 data-v-304f679f>Popular Inquiries/h2>ul data-v-304f679f>li data-v-304f679f>a href/product/Security-Cameras target data-v-304f679f>img srchttps://mfs.ezvizlife.com/b4776337dee78d230d29da73f8a3b373.png altSecurity Cameras data-v-304f679f>            Security Cameras          /a>/li>li data-v-304f679f>a href/product/Smart-Home target data-v-304f679f>img srchttps://mfs.ezvizlife.com/d1319a613a4648833143a42c0fad593e.png altSmart Home data-v-304f679f>            Smart Home          /a>/li>li data-v-304f679f>a href/faq/category/Backend-devices target data-v-304f679f>img srchttps://mfs.ezvizlife.com/317f1f10841a7fe6a1da114cefedeb45.png altBackend Device data-v-304f679f>            Backend Device          /a>/li>li data-v-304f679f>a href/faq/category/CloudPlay target data-v-304f679f>img srchttps://mfs.ezvizlife.com/9e8729d27580194e3c4c1bd5e74b46c3.png altCloudplay data-v-304f679f>            Cloudplay          /a>/li>li data-v-304f679f>a href/faq/category/account target data-v-304f679f>img srchttps://mfs.ezvizlife.com/daa43809ff816afcbacd81305c39f13c.png altAccount Related data-v-304f679f>            Account Related          /a>/li>li data-v-304f679f>a href/faq/category/Software target data-v-304f679f>img srchttps://mfs.ezvizlife.com/d344538d6062802dae81ec236750b40f.png altSoftware Related data-v-304f679f>            Software Related          /a>/li>/ul>/div>div classpage__home-video data-v-304f679f>div classpage-container-v3-inner data-v-304f679f>h2 data-v-304f679f>Video Tutorials/h2>h3 data-v-304f679f>Welcome to our Tech video tutorial series - the ultimate resource for anyone looking to improve their technology skills and knowledge! Our video tutorials offer a comprehensive and engaging way to learn about the latest trends and techniques in the tech industry, taught by experts who are passionate about sharing their knowledge./h3>/div>div classswiper-container data-v-304f679f>ul classswiper-wrapper data-v-304f679f>li classswiper-slide data-v-304f679f>a hrefhttps://www.youtube.com/embed/l_KEBdcrPY4 data-v-304f679f>div classimg data-v-304f679f>img srchttps://mfs.ezvizlife.com/ecb8f4cbd1499ac877d3afe415e7041c.jpg?ver65125 altWhat to do if the SD card cannot be initialized data-v-304f679f>/div>div classtitle data-v-304f679f>                What to do if the SD card cannot be initialized              /div>/a>/li>li classswiper-slide data-v-304f679f>a hrefhttps://www.youtube.com/embed/yiSaWjpFCFU data-v-304f679f>div classimg data-v-304f679f>img srchttps://mfs.ezvizlife.com/eab2a8c0f92c1981cba58432bebf604b.jpg?ver65125 altHow to visit Advanced Settings through EZVIZ Studio data-v-304f679f>/div>div classtitle data-v-304f679f>                How to visit Advanced Settings through EZVIZ Studio              /div>/a>/li>li classswiper-slide data-v-304f679f>a hrefhttps://www.youtube.com/embed/8rI0qmBKQuM data-v-304f679f>div classimg data-v-304f679f>img srchttps://mfs.ezvizlife.com/c362b8be1de17192f5e84ea6c10036fd.jpg?ver65125 altWhat should I do if I cannot connect to device AP data-v-304f679f>/div>div classtitle data-v-304f679f>                What should I do if I cannot connect to device AP              /div>/a>/li>li classswiper-slide data-v-304f679f>a hrefhttps://www.youtube.com/embed/LHAUySUM-78 data-v-304f679f>div classimg data-v-304f679f>img srchttps://mfs.ezvizlife.com/1ffcc45ff02b22235b7623d8a99b44e5.jpg?ver65125 altWhat should I do if CloudPlay does not record data-v-304f679f>/div>div classtitle data-v-304f679f>                What should I do if CloudPlay does not record              /div>/a>/li>li classswiper-slide data-v-304f679f>a hrefhttps://www.youtube.com/embed/5_LtSnT5C10 data-v-304f679f>div classimg data-v-304f679f>img srchttps://mfs.ezvizlife.com/7448aca1bbbd184d9ee48ce8745dabdb.jpg?ver65125 altWhat should I do if my camera sticker is lost or damaged data-v-304f679f>/div>div classtitle data-v-304f679f>                What should I do if my camera sticker is lost or damaged              /div>/a>/li>li classswiper-slide data-v-304f679f>a hrefhttps://www.youtube.com/embed/zIdNdViacIY data-v-304f679f>div classimg data-v-304f679f>img srchttps://mfs.ezvizlife.com/22cf8329196c5c27cba56d453ca63371.jpg?ver65125 altWhat is the Encryption Password data-v-304f679f>/div>div classtitle data-v-304f679f>                What is the Encryption Password              /div>/a>/li>li classswiper-slide data-v-304f679f>a hrefhttps://www.youtube.com/embed/cNS8mEoTS78 data-v-304f679f>div classimg data-v-304f679f>img srchttps://mfs.ezvizlife.com/8152d8b017ce79d1cf9c0e454413e83c.jpg?ver65125 altWhat should I do if I cannot receive push notifications data-v-304f679f>/div>div classtitle data-v-304f679f>                What should I do if I cannot receive push notifications              /div>/a>/li>li classswiper-slide data-v-304f679f>a hrefhttps://www.youtube.com/embed/bn5B95eb4us data-v-304f679f>div classimg data-v-304f679f>img srchttps://mfs.ezvizlife.com/c114160480dba763f42ba7efd11c7f65.jpg?ver65125 altWhat should I do if I cannot receive alarm notifications data-v-304f679f>/div>div classtitle data-v-304f679f>                What should I do if I cannot receive alarm notifications              /div>/a>/li>li classswiper-slide data-v-304f679f>a hrefhttps://www.youtube.com/embed/qVUULwZH-44 data-v-304f679f>div classimg data-v-304f679f>img srchttps://mfs.ezvizlife.com/bff3c14bce10f4d83f7060fef522cd9f.jpg?ver65125 altHow to cancel CloudPlay subscription data-v-304f679f>/div>div classtitle data-v-304f679f>                How to cancel CloudPlay subscription              /div>/a>/li>li classswiper-slide data-v-304f679f>a hrefhttps://www.youtube.com/embed/RrkjJsOJcyU data-v-304f679f>div classimg data-v-304f679f>img srchttps://mfs.ezvizlife.com/94c2be6ae6ef751f6d0911d4485ff383.jpg?ver65125 altWhat to do if live view or playback failed data-v-304f679f>/div>div classtitle data-v-304f679f>                What to do if live view or playback failed              /div>/a>/li>/ul>/div>/div>div classpage__home-service-center data-v-304f679f>h2 data-v-304f679f>Service Center/h2>ul data-v-304f679f>li data-v-304f679f>img src//mfs.ezvizlife.com/25c651b0de456075b35215e661d6c44d.png altDownload Center data-v-304f679f>div classctx data-v-304f679f>h4 data-v-304f679f>Download Center/h4>p data-v-304f679f>Get resources and updates in one place. Visit our Download Center for manuals and tools/p>div data-v-304f679f>a href/download classbutton button-info data-v-304f679f>Read More/a>/div>/div>/li>li data-v-304f679f>img src//mfs.ezvizlife.com/37c983a529e4c794151203ab7b77b1a0.png altFAQs data-v-304f679f>div classctx data-v-304f679f>h4 data-v-304f679f>FAQs/h4>p data-v-304f679f>Have questions using your EZVIZ device? Before asking for Technical expert for help, you may browse the FAQs to see if our existing guidance can guide you through difficulties./p>div data-v-304f679f>a href/faq classbutton button-info data-v-304f679f>Read More/a>/div>/div>/li>li data-v-304f679f>img src//mfs.ezvizlife.com/d8f64eddf20f4a13fbb51335d71c8472.png altGet In Touch data-v-304f679f>div classctx data-v-304f679f>h4 data-v-304f679f>Get In Touch/h4>p data-v-304f679f>Cant find an answer to your questions or need more specific help to get started on your device? Please contact our support team./p>div data-v-304f679f>a href/selfhelp classbutton button-info data-v-304f679f>Read More/a>/div>/div>/li>li data-v-304f679f>img src//mfs.ezvizlife.com/467371911cb9e5b749958d673641dbbb.png altRepair Service data-v-304f679f>div classctx data-v-304f679f>h4 data-v-304f679f>Repair Service/h4>p data-v-304f679f>Having problem using your devices due to technical failure or damaged parts? Contact us to evaluate the device condition and we would share information about applicable repair services./p>div data-v-304f679f>a classbutton button-info button-disabled data-v-304f679f>Stay tuned/a>/div>/div>/li>/ul>/div>/section>/div>/section>div classnav-kefu-wrapper data-v-5ae715e0 data-v-5ae715e0>div classnav-kefu styleleft:1rem;bottom:1rem;width:5rem;height:5rem;border-radius:.5rem;line-height:1;z-index:9999;display:none; data-v-5ae715e0>img data-srchttps://mfs.ezvizlife.com/efb0ff08e8006eaa33f249b6a13af6f4.png width100% srchttps://mfs.ezvizlife.com/efb0ff08e8006eaa33f249b6a13af6f4.png classlazyload data-v-5ae715e0>/div>div classnav-kefu-ctx styledisplay:none; data-v-5ae715e0>iframe titleFind more information here idwebWidget tabindex0 srchttps://ezchat.ezvizlife.com/yc-media/pages/web-client.jsp?channelKeyezviz_web&keyCode1 data-v-5ae715e0>/iframe>a hrefjavascript:; classyf yf-close data-v-5ae715e0>/a>/div>/div>/section>/div>script>window.__INITIAL_STATE__{languageRegion:,initData:{config:{FS_HOST:https:\u002F\u002F,VERSION:?ver65125},locale:{CONTROLLER_NOT_FOUND:controller `%s` not found. url is `%s`.,CONTROLLER_INVALID:controller `%s` is not valid. url is `%s`,ACTION_NOT_FOUND:action `%s` not found. url is `%s`,ACTION_INVALID:action `%s` is not valid. url is `%s`,WORKER_DIED:worker `%d` died, it will auto restart.,MIDDLEWARE_NOT_FOUND:middleware `%s` not found,ADAPTER_NOT_FOUND:adapter `%s` not found,GCTYPE_MUST_SET:instance must have gcType property,CONFIG_NOT_FUNCTION:config `%s` is not a function,CONFIG_NOT_VALID:config `%s` is not valid,PATH_EMPTY:`%s` path muse be set,PATH_NOT_EXIST:`%s` is not exist,TEMPLATE_NOT_EXIST:cant find template file `%s`,PARAMS_EMPTY:params `%s` value cant empty,PARAMS_NOT_VALID:params `{name}` value not valid,FIELD_KEY_NOT_VALID:field `%s` in where condition is not valid,DATA_EMPTY:data can not be empty,MISS_WHERE_CONDITION:miss 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All rights reserved                /div>                div classchange-lang-box isInAppHide hide>                    div class classregion-items>                        a href/choose-country-region classregion c-flex>                            i classyf yf-shop-region>/i>                            span>                                                                Global-English                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        /span>                            s classyf yf-shop-region-arrow>/s>                        /a>                    /div>                /div>            /div>        /div>    /div>/div>script typetext/javascript>    seajs.use(pageCommon/0.0.1/footer3);    var saveEmailSubscribe  https://m.ezvizlife.com/inter/page/feedback;    var getCSRF  https://m.ezvizlife.com/inter/csrf;    var popup_url  https://m.ezvizlife.com/common/popup/script>style>.useofcookies-tip { line-height: 18px; padding: 10px 0; background: #999; font-size: 12px; text-align: center; color: #fff; display: none; position: fixed;bottom: 0; width: 100%; z-index: 11111111;    width: 400px;    bottom: 10px;    left: 10px;    border-radius: 10px;}.useofcookies-tip p { margin: 5px 5%; }.useofcookies-tip a { color: #094fb6; }.useofcookies-tip button { color: #fff; border: none; background: #b5b5b5; padding: 6px 23px; border-radius: 14px; font-size: 12px; cursor: pointer; margin: 0 20px; }@media  only screen and (max-width: 960px) {  .useofcookies-tip {    width: calc(100% - 20px);  }}/style>div classuseofcookies-tip idJ_UseOfCookies>    p>We have updated our a hrefhttps://m.ezvizlife.com/inter/legal/terms-of-service>Terms of Service/a>, a hrefhttps://m.ezvizlife.com/inter/legal/cloudplay-paid-subscription-terms>CloudPlay Paid Subscription Terms/a> and a hrefhttps://m.ezvizlife.com/inter/legal/privacy-policy>Privacy Policy/a>. Please read them carefully.button idJ_BtnPrivacyPolicy typebutton>OK/button>/p>    p>We provide you with customized service and safe user experience with Cookie. Login and browse our website indicates that you permitted us getting information in/out the website with Cookie. Please visit a hrefhttps://m.ezvizlife.com/inter/legal/use-of-cookies target_blank>Use of Cookies/a>button idJ_BtnUseCookies typebutton>OK/button>/p>/div>style typetext/css>    .dialog {        position: fixed;        top: 0;        right: 0;        bottom: 0;        left: 0;        overflow: auto;        margin: 0;        z-index: 200000;    }    .dialog-mask {        position: fixed;        top: 0;        right: 0;        left: 0;        bottom: 0;        background-color: #000;        opacity: .3;        z-index: 100000;        display: none    }    .dialog-box {        top: 50%;        z-index: 2;        position: relative;        margin: 0 auto 2.604166666666667vw;        background: #fff;        border-radius: 0.1vw;        box-shadow: 0 1px 3px rgb(0 0 0 / 30%);        box-sizing: border-box;        width: 31.25vw;        /* overflow: hidden; */        transform: translate(0, -50%);        border-radius: 16px;    }    .dialog-hd {        background-color: #ffffff00;        font-size: 1.875vw;        position: relative;        color: #fff;        letter-spacing: -1px    }    .dialog-bd {        background-color: #ffffff00;        color: #fff0    }    .dialog-bd-inner {        background-color: #ffffff00;        border-radius: 0 0 2.34375vw 2.34375vw    }    .dialog-bd-inner img {        max-width: 100%;    }    .dialog-bd-inner p {        margin-bottom: 20px    }    .dialog-ft {        background-color: #fff;        margin: 34px 0    }    .dialog-ft a {        display: inline-block;        color: #fff;        background: #719ef6;        border: 7px solid #c8dbff;        border-radius: 50px;        padding: 12px 60px;        font-size: 24px;        font-weight: 300    }    .dialog-close {        font-size: 1.5625vw;        color: #fff;        position: absolute;        right: 0.78125vw;        top: 0.78125vw;        font-weight: 300    }    /* .dialog-go{position:absolute;left:330px;bottom:34px;z-index:11;width:204px;height:40px} */    .pc-show {        display: block;    }    .mobile-show {        display: none;    }    @media  screen and (max-width: 960px) {        .pc-show {            display: none;        }        .mobile-show {            display: block;        }        .dialog-box {            width: 85%;            max-width: 400px;        }        .dialog-bd-inner img {            border-radius: 16px;        }        .dialog-close {            font-size: 14px;            right: 0;            top: -50px;            width: 30px;            height: 30px;            border: 1px solid #fff;            text-align: center;            line-height: 28px;            border-radius: 50%;        }        .dialog-close::after {            width: 1px;            content: ;            height: 20px;            position: absolute;            left: 50%;            top: 30px;            background: #fff;        }    }/style>div classdialog hide J_Dialog>    div classdialog-box>        div classdialog-hd hd>            a classdialog-close yf yf-close J_DialogClose hrefjavascript:;>/a>        /div>        div classdialog-bd bd>            div classdialog-bd-inner>                a classmobile-show J_DialogGo  target_blank nofollow>                    img iddialog-mob-img>                /a>                a classpc-show J_DialogGo target_blank nofollow>                    img iddialog-pc-img>                /a>            /div>        /div>    /div>/div>div classdialog-mask J_DialogMask>/div>script typetext/javascript>    seajs.use(commonBase/widget/cookie/js.cookie, function(Cookies) {        function dialogSetup(popup_data) {            if (!popup_data) return false;            var popup_web_url  popup_data.popup_web_url;            var popup_mobile_url  popup_data.popup_mobile_url;            var popup_image  popup_data.popup_image;            if (popup_image && popup_image.indexOf(http) ! 0 && popup_image.indexOf(//) ! 0) {                popup_image   // + popup_image;            }            var popup_name  popup_data.popup_name;            var popup_frequency  popup_data.popup_frequency;            if (!popup_name || !popup_image) return false;            var domain_prefix  window.shopCode;            var analysisTag  popup-analysis-tag- + domain_prefix + - + popup_name;            var analysisTag2  popup-analysis-tag- + popup_name;            var mob_a  $(.mobile-show);            var pc_a  $(.pc-show);            var mob_img  $(#dialog-mob-img);            var pc_img  $(#dialog-pc-img);            mob_a.attr(href, popup_mobile_url);            pc_a.attr(href, popup_web_url);            mob_a.addClass(analysisTag);            mob_a.addClass(analysisTag2);            pc_a.addClass(analysisTag);            pc_a.addClass(analysisTag2);            mob_img.attr(src, popup_image);            pc_img.attr(src, popup_image);            mob_img.attr(alt, popup_name);            pc_img.attr(alt, popup_name);            var $dialog  $(.J_Dialog);            var $dialogMask  $(.J_DialogMask);            // frequency 多少个小时弹一次            // popup_frequency: 1 只弹一次  popup_frequency: 2 一天一次            var frequency  popup_frequency  2 ? 24 : 24 * 360;            var cookieKey  dialog_home_ + domain_prefix + _ + popup_name;            var hasCookie  Cookies.get(cookieKey);            if (!hasCookie) {                $dialog.removeClass(hide);                $dialogMask.show();            }            // cookie用来控制展示频率            var millisecond  new Date().getTime();            var expiresTime  new Date(millisecond + 3600 * 1000 * frequency);            $dialog.on(click, .J_DialogClose, function() {                Cookies.set(cookieKey, 1, {                    expires: expiresTime                });                $dialog.addClass(hide);                $dialogMask.hide();            });            $dialog.on(click, .J_DialogGo, function() {                Cookies.set(cookieKey, 1, {                    expires: expiresTime                });                $dialog.addClass(hide);                $dialogMask.hide();            });        }        var nowHost  window.location.host;        if(nowHost.indexOf(shop)>-1)return false;        if(!window.popup_url)return false;        var actionUrl  window.popup_url;        var nowUrl  window.location.pathname;        $.ajax({            headers: {                X-CSRF-TOKEN: $(metanamecsrf-token).attr(content),            },            url: actionUrl,            method: POST,            data: {                current_uri: nowUrl,                shop_code: shopCode            },            success: function(res) {                if (res.code  200) {                    var getData  res.data;                    dialogSetup(getData)                } else {                    console.log(res.msg);                }            },            error: function(error) {                console.error(error);            },        })    });/script>          /body>        /html>

Subdomains

Date	Domain	IP
aliyunsgpovsmall.ezviz.com	2024-11-03	47.241.238.249
ieuopen.ezviz.com	2024-09-09	34.252.4.140
support.ezviz.com	2024-09-18	34.253.217.33
m-support.ezviz.com	2024-11-06	54.77.89.225
www.ezviz.com	2023-08-09	3.222.150.177

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Data with thanks to AlienVault OTX, VirusTotal, Malwr and others. [Sitemap]

Domain > m-support.ezviz.com

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DNS Resolutions

Port 80

Port 443

Subdomains