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Domain > help.sharptools.io
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More information on this domain is in
AlienVault OTX
Is this malicious?
Yes
No
DNS Resolutions
Date
IP Address
2018-06-29
8.40.222.74
(
ClassC
)
2023-11-23
52.203.186.134
(
ClassC
)
2024-04-21
54.165.194.83
(
ClassC
)
2025-11-18
52.201.90.218
(
ClassC
)
Port 443
HTTP/1.1 200 OKAlt-Svc: h3:443; ma2592000Content-Length: 18663Content-Type: text/html; charsetutf-8Date: Tue, 18 Nov 2025 20:26:50 GMTServer: CaddyServer: istio-envoySet-Cookie: PLAY_SESSION48027c7139d3553b7649e9ffe1aef1166178cbb1-siteId6154de79ca9e0011a44345aa&hs.session.idNjGGvkvXNqayMNPs6GZXnM5rGxk4WCftkwiEJ494u2QwFrph4dI4YUYK8sS4xCQ0&hs.session.exp1763584010411; ExpiresWed, 18 Nov 2026 20:26:50 GMT; Path/; Secure; HTTPOnlyStrict-Transport-Security: max-age31536000; includeSubDomains; preloadX-Envoy-Upstream-Service-Time: 9 !DOCTYPE html>html> head> meta charsetutf-8/> title>SharpTools Knowledge Base/title> meta nameviewport contentwidthdevice-width, maximum-scale1/> meta nameapple-mobile-web-app-capable contentyes/> meta nameformat-detection contenttelephoneno> meta namedescription contentCommon questions and support documentation/> meta nameauthor contentSharpTools/> link relcanonical hrefhttps://help.sharptools.io/> link relstylesheet href//d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1762892684174.css> style> body { background: #ffffff; } .navbar .navbar-inner { background: #3f51b5; } .navbar .nav li a, .navbar .icon-private-w { color: #ffffff; } .navbar .brand, .navbar .nav li a:hover, .navbar .nav li a:focus, .navbar .nav .active a, .navbar .nav .active a:hover, .navbar .nav .active a:focus { color: #ffffff; } .navbar a:hover .icon-private-w, .navbar a:focus .icon-private-w, .navbar .active a .icon-private-w, .navbar .active a:hover .icon-private-w, .navbar .active a:focus .icon-private-w { color: #ffffff; } #serp-dd .result a:hover, #serp-dd .result > li.active, #fullArticle strong a, #fullArticle a strong, .collection a, .contentWrapper a, .most-pop-articles .popArticles a, .most-pop-articles .popArticles a:hover span, .category-list .category .article-count, .category-list .category:hover .article-count { color: #4381b5; } #fullArticle, #fullArticle p, #fullArticle ul, #fullArticle ol, #fullArticle li, #fullArticle div, #fullArticle blockquote, #fullArticle dd, #fullArticle table { color:#585858; } /style> link relapple-touch-icon-precomposed href//d33v4339jhl8k0.cloudfront.net/docs/assets/6154de79ca9e0011a44345a9/images/61674d95e5648623c88e4371/sharptools_logo_icon_only.png> link relshortcut icon typeimage/png href//d33v4339jhl8k0.cloudfront.net/docs/assets/6154de79ca9e0011a44345a9/images/61674d950332cb5b9e9b36d9/sharptools_logo_icon_only.png> !--if lt IE 9> script src//d3eto7onm69fcz.cloudfront.net/assets/javascripts/html5shiv.min.js>/script> !endif--> script typeapplication/ld+json> {@context:https://schema.org,@type:WebSite,url:https://help.sharptools.io,potentialAction:{@type:SearchAction,target:https://help.sharptools.io/search?query{query},query-input:required namequery}} /script> style>:root { --stio-box-shadow: 0 2px 2px 0 rgb(0 0 0 / 14%), 0 3px 1px -2px rgb(0 0 0 / 12%), 0 1px 5px 0 rgb(0 0 0 / 20%); --stio-light-shadow: rgb(149 157 165 / 85%) 0px 8px 15px, rgb(149 157 165 / 85%) 0px 15px 18px -11px; --stio-heavy-shadow: 5px 5px 25px rgb(0 0 0 / 35%);}#docsSearch { padding: 6em 0; background-image: linear-gradient(#3f51b5, #5165d3); border-bottom-left-radius: 50% 15%; border-bottom-right-radius: 50% 15%;} #searchBar button { background: #448AFF; text-shadow: initial; color: white; border: initial;}@media (max-width: 768px) and (max-width: 480px) { #searchBar button { background: initial; /* transparent */ }}#searchBar .search-query { border: 0; -webkit-box-shadow: var(--stio-heavy-shadow); box-shadow: var(--stio-heavy-shadow);}.navbar .btn-navbar .icon-bar { background: rgb(255,255,255); }#fullArticle dl > dd { margin-bottom: 2em; }kbd { align-items: center; border: 1px solid #bdbdbd; background: #f8f8f8; border-bottom-width: 2px; border-radius: 3px; box-sizing: border-box; color: #222; display: inline-flex; font-size: 0.87em; justify-content: center; line-height: 1.4em; margin: 0 0.15em; min-width: 24px; padding: 0.15em 0.6em;}/* Cleanup list item spacing when using multi-line (eg. paragraphs) */#fullArticle li>figure, #fullArticle li>p { vertical-align: text-top; display: block;}#fullArticle li>p { margin-bottom:0.25em; margin-top:0;}#fullArticle li>p:first-child { margin-top:-2px;}#fullArticle li>p:last-child { margin-bottom:1em;}/* nested lists */#fullArticle ul ul, #fullArticle ol ul, #fullArticle ul ol, #fullArticle ol ol { margin-top: 1em;}/* nested videos (sibling of paragraph) */#fullArticle li p+divdata-html-block > section { margin-top: 1em;}/* slight pizazz to embedded videos */#fullArticle section.video iframe{ border:0;}#fullArticle section.video { box-shadow: var(--stio-light-shadow); /* overflow: auto; */ border-radius: 3px;}/*!* resize for background image *!*/ /*.category-list .category, .category-list .category:hover {*/ /* padding: 8em 1em 1.5em;*/ /* background-position: 50% 8px;*/ /* background-size: 96px;*/ /* background-repeat: no-repeat;*/ /* background-color: initial;*/ /*}*/ /*!* dashboards *!*/ /*#category-10 {*/ /* !* border-top: 3px solid #ea80fc; *!*/ /* background-image: url(https://img.icons8.com/color/4x/laptop--v4.png);*/ /*}*/ /*a#category-10:hover {*/ /* background-image: url(https://img.icons8.com/color/4x/laptop--v4.gif);*/ /*}*/ /*!* general *!*/ /*#category-14 {*/ /* !* border-top: 3px solid #ff9800; *!*/ /* background-image: url(https://img.icons8.com/color/452/product--v2.png);*/ /*}*/ /*a#category-14:hover {*/ /* background-image: url(https://img.icons8.com/?idhUyeP69J0Jdt&size48&formatgif);*/ /*}*/ /*!* rules *!*/ /*#category-15 {*/ /* !* border-top: 3px solid #7e57c2; *!*/ /* background-image: url(https://img.icons8.com/color/452/launched-rocket--v2.png);*/ /*}*/ /*#category-15:hover {*/ /* background-image: url(https://img.icons8.com/?idJizgObtyfWS2&size48&formatgif);*/ /*}*/.category-list .category { width: 28%; -webkit-transition: -webkit-box-shadow .25s; transition: -webkit-box-shadow .25s; transition: box-shadow .25s; transition: box-shadow .25s, -webkit-box-shadow .25s; border-radius: 4px; border: 0; border-top: 3px solid #5f72db; background-color: #fff; -webkit-box-shadow: var(--stio-box-shadow); box-shadow: var(--stio-box-shadow);}/* cleanup sizing - shadow difference? */@media (max-width: 768px){.category-list .category, .category-list.two-col .category { width: 43.5%;}}@media (max-width: 768px) and (max-width: 600px){.category-list .category, .category-list.two-col .category { width: 100%;}}/* hide android collection */#collection-category-53 { display: none;}.stio-shadow { box-shadow: var(--stio-box-shadow);}/style>link relpreload hrefhttps://cdn.sharptools.io/images/lottie/rocket.json asfetch crossoriginanonymous>link relpreload hrefhttps://cdn.sharptools.io/images/lottie/multi-device.json asfetch crossoriginanonymous>link relpreload hrefhttps://cdn.sharptools.io/images/lottie/box.json asfetch crossoriginanonymous>script typetext/javascript>!function(e,t,n){function a(){var et.getElementsByTagName(script)0,nt.createElement(script);n.typetext/javascript,n.async!0,n.srchttps://beacon-v2.helpscout.net,e.parentNode.insertBefore(n,e)}if(e.Beaconnfunction(t,n,a){e.Beacon.readyQueue.push({method:t,options:n,data:a})},n.readyQueue,completet.readyState)return a();e.attachEvent?e.attachEvent(onload,a):e.addEventListener(load,a,!1)}(window,document,window.Beacon||function(){});/script>script typetext/javascript>window.Beacon(init, 115027b9-6a3a-4520-a8ab-4e5cf58e0ad1)/script>link relstylesheet hrefhttps://cdn.jsdelivr.net/gh/highlightjs/cdn-release@11.6.0/build/styles/github-dark.min.css>script srchttps://cdn.jsdelivr.net/gh/highlightjs/cdn-release@11.6.0/build/highlight.min.js>/script>style>pre.code.hljs { word-break: initial; word-wrap: initial; white-space: pre; overflow: auto;}/style>script>document.addEventListener(DOMContentLoaded, function(event){document.querySelectorAll(pre.code).forEach(function(el){ hljs.highlightElement(el) })})/script>!-- /*** * * Inject Lottie Animations * ***/-->style> .category-list .category { padding: 1.5em 1em; } .category-list .category lottie-player { height: 128px; }/style>script>// globalThis polyfill(function() { if (typeof globalThis object) return; Object.defineProperty(Object.prototype, __magic__, { get: function() { return this; }, configurable: true }); __magic__.globalThis __magic__; delete Object.prototype.__magic__;}());/script>script srchttps://unpkg.com/@lottiefiles/lottie-player@latest/dist/lottie-player.js>/script>script>var setupHoverAnimations //function to setup the animationsfunction setupHoverAnimations(hoverTarget) { if (hoverTarget null) hoverTarget .category-list .category; // Select all parent elements var parentElements document.querySelectorAll(hoverTarget); parentElements.forEach(function (parentElement) { var lottiePlayer parentElement.querySelector(lottie-player); if (!lottiePlayer) return; var playAnimation function (event) { if (!parentElement.contains(event.relatedTarget)) { console.log(Playing animation); // Logging statement lottiePlayer.play(); } }; var pauseAnimation function (event) { if (!parentElement.contains(event.relatedTarget)) { console.log(Pausing animation); // Logging statement lottiePlayer.pause(); } }; parentElement.addEventListener(mouseover, playAnimation); parentElement.addEventListener(mouseout, pauseAnimation); // Function to handle touch start inside the parent element const handleTouchStart () > { lottiePlayer.play(); document.addEventListener(touchstart, handleDocumentTouchStart); }; // Function to handle touch start outside the parent element const handleDocumentTouchStart (event) > { if (!parentElement.contains(event.target)) { lottiePlayer.stop(); if(lottiePlayer.dataset.seek){ lottiePlayer.seek(lottiePlayer.dataset.seek); } document.removeEventListener(touchstart, handleDocumentTouchStart); } }; parentElement.addEventListener(touchstart, handleTouchStart); });}; //function to inject the lottie DOM elements var insertLottie function insertLottie(elementId, source, options){ var catRulesEl document.getElementById(elementId); var player document.createElement(lottie-player); player.setAttribute(src, source); player.setAttribute(loop, ); catRulesEl.insertBefore(player, catRulesEl.firstChild); if(options && options.seek ! null){ player.dataset.seek options.seek; var seekOnReady function seekOnReady(){ player.seek(options.seek); player.removeEventListener(ready, seekOnReady) } player.addEventListener(ready, seekOnReady) }}var lottieRocketSource https://cdn.sharptools.io/images/lottie/rocket.json;var lottieMultiDeviceSource https://cdn.sharptools.io/images/lottie/multi-device.jsonvar lottieBoxSource https://cdn.sharptools.io/images/lottie/box.json//Rocket: //https://lottie.host/af93af3b-7e41-4b71-bc5a-010014ab2f80/1C1Ofczywk.json//Box://https://lottie.host/f5447b06-2539-4d9a-90e8-5e968e2d3d62/ldkt4lTahu.json//Multi Device//https://lottie.host/ce2e6d1a-eced-4c46-addc-863219f81a6e/7mXqkOolub.jsonvar lottieGaugeSource https://lottie.host/f5b01440-1102-4230-aa55-077605db6395/SsLCLwFfuf.json;var lottieTabletSource https://lottie.host/aaa5dc66-6a71-40bd-bda8-82e02f3c7cde/P5d96yV8WM.json;var lottieComputerSource https://lottie.host/a5b813d4-3e13-4ede-85a4-24b9110b4de3/3teUcUc0JV.jsonvar insertAndSetupLottie function insertAndSetupLottie() { var insertions { name: dashboards, categoryId: category-10, lottieFile: lottieMultiDeviceSource, options: { seek: 20% } }, { name: general, categoryId: category-14, lottieFile: lottieBoxSource }, { name: rules, categoryId: category-15, lottieFile: lottieRocketSource } ; for(var i 0; i insertions.length; i++){ var entry insertionsi; insertLottie(entry.categoryId, entry.lottieFile, entry.options); } setupHoverAnimations();};document.addEventListener(DOMContentLoaded, function() { insertAndSetupLottie();});/script> /head> body> script> window.onload function() { $(#searchBar input.search-query ).focus(); }; /script> header idmainNav classnavbar> div classnavbar-inner> div classcontainer-fluid> a classbrand href/> img src//d33v4339jhl8k0.cloudfront.net/docs/assets/6154de79ca9e0011a44345a9/images/61674f9f9ccf62287e5eb978/sharptools-help.png altSharpTools Knowledge Base width216 height50> /a> div classnav-collapse collapse> nav rolenavigation>!-- added for accessibility --> ul classnav> /ul> /nav> /div>!--/.nav-collapse --> /div>!--/container--> /div>!--/navbar-inner-->/header> section iddocsSearch> form action/search methodGET idsearchBar autocompleteoff> input typetext namequery titlesearch-query classsearch-query placeholderSearch the knowledge base aria-labelSearch the knowledge base value> button typesubmit aria-labelSearch>i classicon-search lp>/i>span>Search/span>/button> div idserp-dd styledisplay:none;> ul classresult>/ul> /div> /form> /section>!--/docsSearch--> section idcontentArea classcontainer-fluid> div idnoResults styledisplay:none;>No results found/div> !-- Site has only one collection --> section classcategory-list> a classcategory idcategory-10 href/category/10-dashboards> h3>Dashboards/h3> p>/p> p classarticle-count> span classnotranslate>35/span> articles /p> /a>!-- /category --> a classcategory idcategory-14 href/category/14-general> h3>General/h3> p>/p> p classarticle-count> span classnotranslate>18/span> articles /p> /a>!-- /category --> a classcategory idcategory-15 href/category/15-rules> h3>Rules/h3> p>/p> p classarticle-count> span classnotranslate>17/span> articles /p> /a>!-- /category --> /section>!-- /category-list --> footer classcenter> p>© a hrefhttps://sharptools.io>SharpTools/a> 2025. span>Powered by a relnofollow noopener noreferrer hrefhttps://www.helpscout.com/docs-refer/?coSharpTools&utm_sourcedocs&utm_mediumfooterlink&utm_campaignDocs+Branding target_blank>Help Scout/a>/span> /p> /footer> /section>!--/.fluid-container--> script src//d3eto7onm69fcz.cloudfront.net/assets/javascripts/app4.min.js>/script>script>// keep iOS links from opening safariif((standalone in window.navigator) && window.navigator.standalone){// If you want to prevent remote links in standalone web apps opening Mobile Safari, change remotes to truevar noddy, remotes false;document.addEventListener(click, function(event) {noddy event.target;while(noddy.nodeName ! A && noddy.nodeName ! HTML) {noddy noddy.parentNode;}if(href in noddy && noddy.href.indexOf(http) ! -1 && (noddy.href.indexOf(document.location.host) ! -1 || remotes)){event.preventDefault();document.location.href noddy.href;}},false);}/script> /body>/html>
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