Domain > help.johngreed.com

More information on this domain is in AlienVault OTX

Whois

Property	Value
Email	webmaster@johngreed.com
NameServer	NS-1964.AWSDNS-53.CO.UK
Created	2009-08-22 00:00:00
Changed	2016-08-18 00:00:00
Expires	2020-08-22 00:00:00
Registrar	MESH DIGITAL LIMITED

DNS Resolutions

Date	IP Address
2024-06-10	54.205.61.107 (ClassC)
2025-07-31	18.210.189.28 (ClassC)

HTTP/1.1 200 OKAlt-Svc: h3:443; ma2592000Content-Length: 27984Content-Type: text/html; charsetutf-8Date: Thu, 31 Jul 2025 04:38:20 GMTServer: CaddyServer: istio-envoySet-Cookie: PLAY_SESSIONe83f90aea599ca1bc1f4510b76a2538006e6d9c7-siteId5aa7a44f2c7d3a2c4982f884&hs.session.id0yEegkBzAy9uScOU3Bjy5PVgmJopBMCPXDvV6gXmwF8icm6XbUr8cYVi8LNXMCyZ&hs.session.exp1754023100451; ExpiresFri, 31 Jul 2026 04:38:20 GMT; Path/; Secure; HTTPOnlyStrict-Transport-Security: max-age31536000; includeSubDomains; preloadX-Envoy-Upstream-Service-Time: 8

!DOCTYPE html>html>    head>    meta charsetutf-8/>    title>John Greed | Knowledge Base/title>    meta nameviewport contentwidthdevice-width, maximum-scale1/>    meta nameapple-mobile-web-app-capable contentyes/>    meta nameformat-detection contenttelephoneno>    meta namedescription contentThe John Greed knowledge base is here to help. John Greed stocks top jewellery brands for both men & women - find out more./>    meta nameauthor contentJohn Greed Jewellery/>    link relcanonical hrefhttps://help.johngreed.com/>                link relstylesheet href//d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1753807863674.css>        style>        body { background: #ffffff; }        .navbar .navbar-inner { background: #2c323d; }        .navbar .nav li a,         .navbar .icon-private-w  { color: #c0c0c0; }        .navbar .brand,         .navbar .nav li a:hover,         .navbar .nav li a:focus,         .navbar .nav .active a,         .navbar .nav .active a:hover,         .navbar .nav .active a:focus  { color: #ffffff; }        .navbar a:hover .icon-private-w,         .navbar a:focus .icon-private-w,         .navbar .active a .icon-private-w,         .navbar .active a:hover .icon-private-w,         .navbar .active a:focus .icon-private-w { color: #ffffff; }        #serp-dd .result a:hover,        #serp-dd .result > li.active,        #fullArticle strong a,        #fullArticle a strong,        .collection a,        .contentWrapper a,        .most-pop-articles .popArticles a,        .most-pop-articles .popArticles a:hover span,        .category-list .category .article-count,        .category-list .category:hover .article-count { color: #4381b5; }        #fullArticle,         #fullArticle p,         #fullArticle ul,         #fullArticle ol,         #fullArticle li,         #fullArticle div,         #fullArticle blockquote,         #fullArticle dd,         #fullArticle table { color:#585858; }    /style>            link relstylesheet href//s3.amazonaws.com/helpscout.net/docs/assets/5aa7a44f2c7d3a2c4982f883/attachments/5bbf2b5b2c7d3a04dd5b8aa5/stylesheet.css>        link relapple-touch-icon-precomposed href//d33v4339jhl8k0.cloudfront.net/docs/assets/5aa7a44f2c7d3a2c4982f883/images/5baca2b92c7d3a04dd5b05d0/JG-Logo-Green.jpg>    link relshortcut icon typeimage/png href//d33v4339jhl8k0.cloudfront.net/docs/assets/5aa7a44f2c7d3a2c4982f883/images/5baca2c4042863158cc6ce66/JG-Logo-Green.jpg>    !--if lt IE 9>            script src//d3eto7onm69fcz.cloudfront.net/assets/javascripts/html5shiv.min.js>/script>        !endif-->            script typeapplication/ld+json>        {@context:https://schema.org,@type:WebSite,url:https://help.johngreed.com,potentialAction:{@type:SearchAction,target:https://help.johngreed.com/search?query{query},query-input:required namequery}}        /script>                script typetext/javascript>!function(e,t,n){function a(){var et.getElementsByTagName(script)0,nt.createElement(script);n.typetext/javascript,n.async!0,n.srchttps://beacon-v2.helpscout.net,e.parentNode.insertBefore(n,e)}if(e.Beaconnfunction(t,n,a){e.Beacon.readyQueue.push({method:t,options:n,data:a})},n.readyQueue,completet.readyState)return a();e.attachEvent?e.attachEvent(onload,a):e.addEventListener(load,a,!1)}(window,document,window.Beacon||function(){});/script>script typetext/javascript>window.Beacon(init, 7abf0617-a644-4584-8156-ee638c12d943)/script>script src//connect.nosto.com/include/i9ndhh6q async>/script>script>    document.addEventListener(DOMContentLoaded, function() {        var section  document.createElement(section);            section.className  continue-shopping;                if (typeof section.style.grid ! string) {            var root  document.getElementsByTagName( html )0;            root.classList.add(no-grid);        }        var continueShopping  document.createElement(a);            continueShopping.innerHTML  Let\s go shopping span>😎/span>;            continueShopping.href  https://www.johngreed.com/;                section.appendChild(continueShopping)        var collections  document.querySelectorAll(#contentArea .collection);        .forEach.call(collections, function(collection) {            collection.style.cursor  pointer;            collection.addEventListener(click, function (event) {                event.preventDefault();                var link  collection.querySelector(a);                window.location.href  link.href;            })        });        var footer  document.querySelector(#contentArea > footer)                footer.parentNode.insertBefore(section, footer)        var li  document.createElement(li);            li.id  return-to-store;        var returnToStore  document.createElement(a);            returnToStore.innerHTML  Return to store;            returnToStore.href  https://www.johngreed.com/;        li.appendChild(returnToStore)        var caret  document.createElement(b);            caret.className  caret;                returnToStore.appendChild(caret);        var navigation  document.querySelector(#mainNav nav .nav)        navigation.appendChild(li);    }, false);/script>!-- Global site tag (gtag.js) - Google Analytics -->script async srchttps://www.googletagmanager.com/gtag/js?idG-ZQBLNWBGVP>/script>script>  window.dataLayer  window.dataLayer || ;  function gtag(){dataLayer.push(arguments);}  gtag(js, new Date());  gtag(config, G-ZQBLNWBGVP);/script>    /head>    body>        script>            window.onload  function() {                $(#searchBar input.search-query ).focus();            };        /script>        header idmainNav classnavbar>    div classnavbar-inner>        div classcontainer-fluid>            a classbrand hrefhttps://help.johngreed.com>                                                img src//d33v4339jhl8k0.cloudfront.net/docs/assets/5aa7a44f2c7d3a2c4982f883/images/5bb4c9432c7d3a04dd5b3e28/John-Greed---White.png altJohn Greed | Knowledge Base width197 height75>                                        /a>                            button typebutton classbtn btn-navbar data-togglecollapse data-target.nav-collapse>                    span classsr-only>Toggle Navigation/span>                    span classicon-bar>/span>                    span classicon-bar>/span>                    span classicon-bar>/span>                /button>                        div classnav-collapse collapse>                nav rolenavigation>!-- added for accessibility -->                ul classnav>                                            li idhome classactive>a href/>Home b classcaret>/b>/a>/li>                                                                                            li  idnomination-compatibility-guides>a href/collection/25-nomination-compatibility-guides>Nomination Compatibility Guides  b classcaret>/b>/a>/li>                                                    li  idhow-to-add-nomination-links>a href/collection/4-how-to-add-nomination-links>How To add Nomination Links   b classcaret>/b>/a>/li>                                                    li  idmaterials-care-guides>a href/collection/8-materials-care-guides>Materials & Care Guides  b classcaret>/b>/a>/li>                                                    li  idvarious-product-size-guides>a href/collection/13-various-product-size-guides>Various Product Size Guides  b classcaret>/b>/a>/li>                                                    li  iddelivery-packaging>a href/collection/1-delivery-packaging>Delivery & Packaging  b classcaret>/b>/a>/li>                                                    li  idreturns>a href/collection/16-returns>Returns  b classcaret>/b>/a>/li>                                                    li  idengraving>a href/collection/22-engraving>Engraving  b classcaret>/b>/a>/li>                                                    li  idfinance>a href/collection/19-finance>Finance  b classcaret>/b>/a>/li>                                                                                /ul>                /nav>            /div>!--/.nav-collapse -->        /div>!--/container-->    /div>!--/navbar-inner-->/header>        section iddocsSearch>                            h1>How can we help?/h1>                         form action/search methodGET idsearchBar autocompleteoff>                    input typetext namequery titlesearch-query classsearch-query placeholderSearch the knowledge base aria-labelSearch the knowledge base value>                button typesubmit aria-labelSearch>i classicon-search lp>/i>span>Search/span>/button>                div idserp-dd styledisplay:none;>                    ul classresult>/ul>                /div>            /form>        /section>!--/docsSearch-->        section idcontentArea classcontainer-fluid>                div idnoResults styledisplay:none;>No results found/div>                        section classthreeCol row-fluid>                                    section classcollection idcollection-25>                        div classcollection-head no-desc >                            h2>a href/collection/25-nomination-compatibility-guides>Nomination Compatibility Guides/a>/h2>                            p>/p>                        /div>!-- /collection-head -->                        div classcollection-body>                            ul classpopArticles>                                                            li>a href/article/86-nom-collection>i classicon-article-doc>/i>span>Nomination collections/span>/a>/li>                                                            li>a href/article/176-nomination-seimia>i classicon-article-doc>/i>span>Nomination Seimia/span>/a>/li>                                                        /ul>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                                    section classcollection idcollection-4>                        div classcollection-head no-desc >                            h2>a href/collection/4-how-to-add-nomination-links>How To add Nomination Links /a>/h2>                            p>/p>                        /div>!-- /collection-head -->                        div classcollection-body>                            ul classpopArticles>                                                            li>a href/article/68-adding-links>i classicon-article-doc>/i>span>Adding Nomination links to your bracelet/span>/a>/li>                                                        /ul>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                                    section classcollection idcollection-8>                        div classcollection-head no-desc >                            h2>a href/collection/8-materials-care-guides>Materials & Care Guides/a>/h2>                            p>/p>                        /div>!-- /collection-head -->                        div classcollection-body>                            ul classpopArticles>                                                            li>a href/article/62-general-jewellery-care-guide>i classicon-article-doc>/i>span>General Jewellery Care Guide/span>/a>/li>                                                            li>a href/article/149-silver>i classicon-article-doc>/i>span>Silver/span>/a>/li>                                                            li>a href/article/156-palladium>i classicon-article-doc>/i>span>Palladium/span>/a>/li>                                                            li>a href/article/160-hallmarking>i classicon-article-doc>/i>span>Hallmarking/span>/a>/li>                                                            li>a href/article/165-birthstones>i classicon-article-doc>/i>span>Birthstones/span>/a>/li>                                                            li>a href/article/152-white-gold>i classicon-article-doc>/i>span>White Gold/span>/a>/li>                                                            li>a href/article/166-diamonds>i classicon-article-doc>/i>span>Diamonds/span>/a>/li>                                                            li>a href/article/161-rose-gold>i classicon-article-doc>/i>span>Rose Gold/span>/a>/li>                                                            li>a href/article/150-gold>i classicon-article-doc>/i>span>Gold/span>/a>/li>                                                            li>a href/article/154-zirconium>i classicon-article-doc>/i>span>Zirconium/span>/a>/li>                                                        /ul>                                                            a classbrowse href/collection/8-materials-care-guides>Browse all articles/a>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                                    section classcollection idcollection-13>                        div classcollection-head no-desc >                            h2>a href/collection/13-various-product-size-guides>Various Product Size Guides/a>/h2>                            p>/p>                        /div>!-- /collection-head -->                        div classcollection-body>                            ul classpopArticles>                                                            li>a href/article/88-nomination-classic>i classicon-article-doc>/i>span>Nomination Classic/span>/a>/li>                                                            li>a href/article/167-ring-size-guide>i classicon-article-doc>/i>span>Ring Size Guide/span>/a>/li>                                                            li>a href/article/137-necklaces>i classicon-article-doc>/i>span>Necklaces/span>/a>/li>                                                            li>a href/article/170-nomination-ring-size-guide>i classicon-article-doc>/i>span>Nomination Ring Size Guide/span>/a>/li>                                                            li>a href/article/171-nomination-necklace-sizes>i classicon-article-doc>/i>span>Nomination Necklace Sizes/span>/a>/li>                                                        /ul>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                                    section classcollection idcollection-1>                        div classcollection-head no-desc >                            h2>a href/collection/1-delivery-packaging>Delivery & Packaging/a>/h2>                            p>/p>                        /div>!-- /collection-head -->                        div classcollection-body>                            ul classpopArticles>                                                            li>a href/article/35-tracking-a-delivery>i classicon-article-doc>/i>span>Tracking a delivery/span>/a>/li>                                                            li>a href/article/40-what-to-do-if-your-order-hasnt-arrived>i classicon-article-doc>/i>span>What to do if your order hasn't arrived/span>/a>/li>                                                            li>a href/article/134-delivery-types>i classicon-article-doc>/i>span>Delivery Types/span>/a>/li>                                                            li>a href/article/41-delivery-eta>i classicon-article-doc>/i>span>Delivery ETA's/span>/a>/li>                                                            li>a href/article/37-where-we-deliver-to>i classicon-article-doc>/i>span>Where we deliver to/span>/a>/li>                                                            li>a href/article/36-how-we-package-products>i classicon-article-doc>/i>span>How we package our products/span>/a>/li>                                                            li>a href/article/39-delivering-to-an-alternative-address>i classicon-article-doc>/i>span>Delivering to an alternative address/span>/a>/li>                                                        /ul>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                                    section classcollection idcollection-16>                        div classcollection-head no-desc >                            h2>a href/collection/16-returns>Returns/a>/h2>                            p>/p>                        /div>!-- /collection-head -->                        div classcollection-body>                            ul classpopArticles>                                                            li>a href/article/43-how-to-return>i classicon-article-doc>/i>span>How to return?/span>/a>/li>                                                            li>a href/article/42-how-long-do-i-have-to-make-a-return>i classicon-article-doc>/i>span>How long do I have to make a return?/span>/a>/li>                                                            li>a href/article/54-non-returnable-items>i classicon-article-doc>/i>span>Non-returnable items/span>/a>/li>                                                            li>a href/article/55-can-i-change-or-cancel-my-order-once-placed>i classicon-article-doc>/i>span>Can I change or cancel my order once placed?/span>/a>/li>                                                            li>a href/article/51-my-item-has-become-faulty-what-should-i-do>i classicon-article-doc>/i>span>My item has become faulty, what should I do?/span>/a>/li>                                                            li>a href/article/52-can-i-return-my-bespoke-or-engraved-product>i classicon-article-doc>/i>span>Can I return my bespoke or engraved product?/span>/a>/li>                                                            li>a href/article/56-warranty>i classicon-article-doc>/i>span>Warranty/span>/a>/li>                                                            li>a href/article/46-your-return-has-been-received-what-happens-now>i classicon-article-doc>/i>span>Your return has been received, what happens now?/span>/a>/li>                                                            li>a href/article/47-can-i-return-my-order-outside-the-available-returns-period>i classicon-article-doc>/i>span>Can I return my order outside the available returns period?/span>/a>/li>                                                            li>a href/article/50-what-happens-if-the-item-i-want-in-exchange-is-out-of-stock>i classicon-article-doc>/i>span>What happens if the item I want in exchange is out of stock?/span>/a>/li>                                                        /ul>                                                            a classbrowse href/collection/16-returns>Browse all articles/a>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                                    section classcollection idcollection-22>                        div classcollection-head no-desc >                            h2>a href/collection/22-engraving>Engraving/a>/h2>                            p>/p>                        /div>!-- /collection-head -->                        div classcollection-body>                            ul classpopArticles>                                                            li>a href/article/118-how-long-does-it-take-for-an-item-to-be-engraved>i classicon-article-doc>/i>span>How long does it take for an item to be engraved?/span>/a>/li>                                                            li>a href/article/121-can-i-have-a-refund-on-personalised-or-engraved-items>i classicon-article-doc>/i>span>Can I have a refund on personalised or engraved items?/span>/a>/li>                                                            li>a href/article/124-can-i-order-more-than-one-personalised-or-engraved-item-in-the-same-order>i classicon-article-doc>/i>span>Can I order more than one personalised or engraved item in the same order?/span>/a>/li>                                                            li>a href/article/125-are-personalised-or-engraved-items-supplied-in-gift-packaging>i classicon-article-doc>/i>span>Are personalised or engraved items supplied in packaging?/span>/a>/li>                                                            li>a href/article/117-what-items-can-be-engraved>i classicon-article-doc>/i>span>What items can be engraved?/span>/a>/li>                                                            li>a href/article/127-whi-is-our-engraving-differmet>i classicon-article-doc>/i>span>Why is our engraving different?/span>/a>/li>                                                            li>a href/article/120-what-happens-if-the-engraving-has-an-error>i classicon-article-doc>/i>span>What happens if the engraving has an error?/span>/a>/li>                                                            li>a href/article/119-what-are-the-delivery-options-for-personalised-or-engraved-items>i classicon-article-doc>/i>span>What are the delivery options for personalised or engraved items?/span>/a>/li>                                                            li>a href/article/122-can-all-your-jewellery-be-engraved>i classicon-article-doc>/i>span>Can all your jewellery be engraved?/span>/a>/li>                                                            li>a href/article/123-can-i-order-engraved-and-non-engraved-items-in-a-single-order>i classicon-article-doc>/i>span>Can I order engraved and non-engraved items in a single order?/span>/a>/li>                                                        /ul>                                                            a classbrowse href/collection/22-engraving>Browse all articles/a>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                                    section classcollection idcollection-19>                        div classcollection-head no-desc >                            h2>a href/collection/19-finance>Finance/a>/h2>                            p>/p>                        /div>!-- /collection-head -->                        div classcollection-body>                            ul classpopArticles>                                                            li>a href/article/115-what-finance-options-are-available>i classicon-article-doc>/i>span>What finance options are available?/span>/a>/li>                                                            li>a href/article/111-i-havent-received-an-email-with-my-statementpayment-information>i classicon-article-doc>/i>span>I haven’t received an email with my statement/payment information./span>/a>/li>                                                            li>a href/article/104-is-my-payment-information-safe>i classicon-article-doc>/i>span>Is my payment information safe?/span>/a>/li>                                                            li>a href/article/106-have-you-received-my-payment>i classicon-article-doc>/i>span>Have you received my payment?/span>/a>/li>                                                            li>a href/article/85-who-is-klarna>i classicon-article-doc>/i>span>Who is Klarna?/span>/a>/li>                                                            li>a href/article/101-what-happens-if-i-cancel-or-return-my-order>i classicon-article-doc>/i>span>What happens if I cancel or return my order?/span>/a>/li>                                                            li>a href/article/98-what-do-i-need-to-provide-when-i-make-a-purchase>i classicon-article-doc>/i>span>What do I need to provide when I make a purchase?/span>/a>/li>                                                            li>a href/article/110-i-have-asked-for-a-refund-how-will-i-be-refunded>i classicon-article-doc>/i>span>I have asked for a refund. How will I be refunded?/span>/a>/li>                                                            li>a href/article/105-can-i-pay-before-the-due-date>i classicon-article-doc>/i>span>Can I pay before the due date?/span>/a>/li>                                                            li>a href/article/99-will-a-credit-search-take-place-against-me>i classicon-article-doc>/i>span>Will a credit search take place against me?/span>/a>/li>                                                        /ul>                                                            a classbrowse href/collection/19-finance>Browse all articles/a>                                                    /div>!-- /collection-body -->                    /section>!--collection-->                            /section>!--threeCol-->                        footer classcenter>                p>©            a hrefhttps://help.johngreed.com>John Greed Jewellery/a>        2025. span>Powered by a relnofollow noopener noreferrer hrefhttps://www.helpscout.com/docs-refer/?coJohn+Greed+Jewellery&utm_sourcedocs&utm_mediumfooterlink&utm_campaignDocs+Branding target_blank>Help Scout/a>/span>                /p>            /footer>        /section>!--/.fluid-container-->                    script src//d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js>/script>script>// keep iOS links from opening safariif((standalone in window.navigator) && window.navigator.standalone){// If you want to prevent remote links in standalone web apps opening Mobile Safari, change remotes to truevar noddy, remotes  false;document.addEventListener(click, function(event) {noddy  event.target;while(noddy.nodeName ! A && noddy.nodeName ! HTML) {noddy  noddy.parentNode;}if(href in noddy && noddy.href.indexOf(http) ! -1 && (noddy.href.indexOf(document.location.host) ! -1 || remotes)){event.preventDefault();document.location.href  noddy.href;}},false);}/script>    /body>/html>

Subdomains

Date	Domain	IP
neo.johngreed.com	2025-04-20	34.76.188.160
help.johngreed.com	2025-07-31	18.210.189.28
www.johngreed.com	2025-05-05	146.75.41.124

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