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Domain > cointracker.canny.io
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More information on this domain is in
AlienVault OTX
Is this malicious?
Yes
No
DNS Resolutions
Date
IP Address
2025-08-10
18.238.4.9
(
ClassC
)
2026-02-22
3.169.173.112
(
ClassC
)
Port 80
HTTP/1.1 301 Moved PermanentlyServer: CloudFrontDate: Sun, 22 Feb 2026 16:01:09 GMTContent-Type: text/htmlContent-Length: 167Connection: keep-aliveLocation: https://cointracker.canny.io/X-Cache: Redirect from cloudfrontVia: 1.1 38789cdd14ddea5c4c609cb0e6656396.cloudfront.net (CloudFront)X-Amz-Cf-Pop: HIO52-P4Alt-Svc: h3:443; ma86400X-Amz-Cf-Id: 9EXSnwry23dIqn2h0LHQszmm3pXtflJGkN0vfqPBNhk6ziTLf0pt7Q html>head>title>301 Moved Permanently/title>/head>body>center>h1>301 Moved Permanently/h1>/center>hr>center>CloudFront/center>/body>/html>
Port 443
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Availability/span>/div>div classuppercaseHeader boardName>Product Feedback/div>/div>/a>/div>div classpostListItem>button classpostVotesV2>div classbackground>/div>svg xmlnshttp://www.w3.org/2000/svg width24 height24 viewBox0 0 24 24 fillnone strokecurrentColor stroke-width2 stroke-linecapround stroke-linejoinround classlucide lucide-chevron-up chevron aria-hiddentrue>path dm18 15-6-6-6 6>/path>/svg>span classscore>1/span>/button>a target_blank aria-disabledfalse classpostLink href/product-feedback/p/unable-to-select-correct-coinbase-wallet-when-api-and-csv-are-added stylepointer-events:auto tabindex0>div classbody>div classpostTitle>span>Unable to select correct Coinbase Wallet when API and CSV are added/span>/div>div classuppercaseHeader boardName>Product Feedback/div>/div>/a>/div>div classpostListItem>button classpostVotesV2>div classbackground>/div>svg xmlnshttp://www.w3.org/2000/svg width24 height24 viewBox0 0 24 24 fillnone strokecurrentColor stroke-width2 stroke-linecapround 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classbody>div classpostTitle>span>Missing "Pro Withdrawal" Transaction from Coinbase CSV Imports/span>/div>div classuppercaseHeader boardName>Product Feedback/div>/div>/a>/div>div classpostListItem>button classpostVotesV2>div classbackground>/div>svg xmlnshttp://www.w3.org/2000/svg width24 height24 viewBox0 0 24 24 fillnone strokecurrentColor stroke-width2 stroke-linecapround stroke-linejoinround classlucide lucide-chevron-up chevron aria-hiddentrue>path dm18 15-6-6-6 6>/path>/svg>span classscore>0/span>/button>a target_blank aria-disabledfalse classpostLink href/product-feedback/p/base-wallet-cannot-be-added-using-coinbase-ens stylepointer-events:auto tabindex0>div classbody>div classpostTitle>span>Base wallet cannot be added using Coinbase ENS/span>/div>div classuppercaseHeader boardName>Product Feedback/div>/div>/a>/div>div classpostListItem>button classpostVotesV2>div classbackground>/div>svg xmlnshttp://www.w3.org/2000/svg width24 height24 viewBox0 0 24 24 fillnone 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classbody>div classpostTitle>span>Change assets held and values, when moving the cursor at various points in the timeline/span>/div>div classuppercaseHeader boardName>Product Feedback/div>/div>/a>/div>div classpostListItem>button classpostVotesV2>div classbackground>/div>svg xmlnshttp://www.w3.org/2000/svg width24 height24 viewBox0 0 24 24 fillnone strokecurrentColor stroke-width2 stroke-linecapround stroke-linejoinround classlucide lucide-chevron-up chevron aria-hiddentrue>path dm18 15-6-6-6 6>/path>/svg>span classscore>7/span>/button>a target_blank aria-disabledfalse classpostLink href/product-feedback/p/dag-constellation stylepointer-events:auto tabindex0>div classbody>div classpostTitle>span>DAG Constellation/span>/div>div classuppercaseHeader boardName>Product Feedback/div>/div>/a>/div>div classpostListItem>button classpostVotesV2>div classbackground>/div>svg xmlnshttp://www.w3.org/2000/svg width24 height24 viewBox0 0 24 24 fillnone strokecurrentColor stroke-width2 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classpostTitle>span>Cash App CSV fails to import/span>/div>div classuppercaseHeader boardName>Product Feedback/div>/div>/a>/div>div classpostListItem>button classpostVotesV2>div classbackground>/div>svg xmlnshttp://www.w3.org/2000/svg width24 height24 viewBox0 0 24 24 fillnone strokecurrentColor stroke-width2 stroke-linecapround stroke-linejoinround classlucide lucide-chevron-up chevron aria-hiddentrue>path dm18 15-6-6-6 6>/path>/svg>span classscore>2/span>/button>a target_blank aria-disabledfalse classpostLink href/product-feedback/p/gemini-1099-da-prompt-without-sales-activity stylepointer-events:auto tabindex0>div classbody>div classpostTitle>span>Gemini 1099-DA Prompt Without Sales Activity/span>/div>div classuppercaseHeader boardName>Product Feedback/div>/div>/a>/div>div classpostListItem>button classpostVotesV2>div classbackground>/div>svg xmlnshttp://www.w3.org/2000/svg width24 height24 viewBox0 0 24 24 fillnone strokecurrentColor stroke-width2 stroke-linecapround 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classpostTitle>span>Missing "Incentives Rewards Payouts" Transaction from Coinbase CSV Imports/span>/div>div classuppercaseHeader boardName>Product Feedback/div>/div>/a>/div>div classpostListItem>button classpostVotesV2>div classbackground>/div>svg xmlnshttp://www.w3.org/2000/svg width24 height24 viewBox0 0 24 24 fillnone strokecurrentColor stroke-width2 stroke-linecapround stroke-linejoinround classlucide lucide-chevron-up chevron aria-hiddentrue>path dm18 15-6-6-6 6>/path>/svg>span classscore>7/span>/button>a target_blank aria-disabledfalse classpostLink href/product-feedback/p/matic-pol-migration-transaction-misclassified-as-trade stylepointer-events:auto tabindex0>div classbody>div classpostTitle>span>MATIC → POL migration transaction misclassified as Trade/span>/div>div classuppercaseHeader boardName>Product Feedback/div>/div>/a>/div>div classpostListItem>button classpostVotesV2>div classbackground>/div>svg xmlnshttp://www.w3.org/2000/svg width24 height24 viewBox0 0 24 24 fillnone 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Bug Report: Polygon PoS Bridge POL deposits not detected\n\n# What is the issue?\n\nWhen native POL is bridged from Ethereum to Polygon via the Polygon PoS Bridge, no receive transaction is created in the users Polygon wallet in CoinTracker. The bridged POL does not appear in regular transactions, internal transactions, or ERC-20 token transfers on the Polygon chain, and CoinTracker does not ingest these deposits from any alternative source.\n\n# Who is affected?\n\nUsers who have bridged native POL or MATIC from Ethereum to Polygon using the Polygon PoS Bridge and have a Polygon wallet tracked in CoinTracker.\n\n# What is the workaround?\n\nUsers must manually add receive transactions to their Polygon wallet, using the date and amount of the corresponding outgoing transaction on their Ethereum wallet as reference.\n\nKeywords: polygon, bridge, receive, cost basis, matic,internalCommentCount:0,score:2,status:acknowledged,title:Polygon PoS Bridge POL deposits not detected,urlName:polygon-pos-bridge-pol-deposits-not-detected,created:2026-02-21T03:30:36.804Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},invalid-1099-da-pdf-error:{_id:6998e6c800411c2e9760934f,authorID:693b33be4927a96e584c0226,boardID:6882a716d69836b2a9aab23f,categoryID:null,commentCount:3,details:# **What is the issue?**\n\nSome users receive the error message: \n\n“The uploaded PDF does not appear to be a valid 1099-DA document. No proceeds data could be extracted.” \n\nThis prevents the system from extracting proceeds data from their 1099-DA PDF.\n\n# **What is the workaround?**\n\nUsers can:\n\n- Ensure they are uploading the original, unedited 1099-DA PDF downloaded directly from their exchange.\n\n- Try re-downloading the PDF and re-uploading it.\n\n- If the issue persists, users can manually enter proceeds data, or wait for a fix\n\n*Keywords: 1099-DA import error, invalid PDF, no proceeds extracted, tax document upload issue, 1099-DA parsing failure*,internalCommentCount:0,score:5,status:acknowledged,title:Invalid 1099-DA PDF Error,urlName:invalid-1099-da-pdf-error,created:2026-02-20T22:57:12.082Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},hr-block-import-from-cointracker-availability:{_id:698bc825677d24f938a482d8,authorID:65cbc2c301fe8c087400e592,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac90f8359dd05b635772,commentCount:5,details:# **Info**\n\nOption to import data from CoinTracker is currently unavailable. We’re actively working with H&R Block to bring the integration live as soon as possible.\n\n# **As a user, what should I do?**\n\nIn the meantime, you can start finalizing your crypto taxes now and keep an eye on H&R Block’s website for the latest updates.\n\nUsers can also upvote this forum post and the status of the post will be updated once the import option becomes available. Those who have upvoted will be notified of the update.\n\n*Keywords: H&R Block import unavailable, CoinTracker integration, tax export issue, H&R Block data sync, H&R Block CoinTracker missing*,internalCommentCount:0,score:30,status:acknowledged,title:H&R Block: Import from CoinTracker Availability,urlName:hr-block-import-from-cointracker-availability,created:2026-02-11T00:07:01.736Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},unable-to-select-correct-coinbase-wallet-when-api-and-csv-are-added:{_id:69965001da741ee7200919f4,authorID:693b32d94927a96e580893b4,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7a8eaa7c0759e9ead8,commentCount:1,details:# **What is the issue?**\n\nUsers who have both a Coinbase API integration and a separate Coinbase CSV wallet are unable to select the Coinbase CSV wallet when adding or editing manual transactions. When attempting to select the Coinbase CSV wallet, the system automatically defaults to the Coinbase API wallet instead.\n\n# **Who is affected?**\n\nUsers who have an active Coinbase API integration connected, and also a separate Coinbase CSV wallet.\n\n# **What is the workaround?**\n\nThere is currently no workaround at this time. \n\nPlease upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change.\n\n*Keywords: Coinbase CSV wallet, Coinbase API integration, manual transaction edit issue, wallet selection bug, defaults to API*,internalCommentCount:0,score:1,status:acknowledged,title:Unable to select correct Coinbase Wallet when API and CSV are added,urlName:unable-to-select-correct-coinbase-wallet-when-api-and-csv-are-added,created:2026-02-18T23:49:21.648Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:true,moderateEngagement:false,votesHidden:false}},usdc-displaying-as-unicode-in-capital-gains-csv-and-form-8949:{_id:699770c7f6516bf053e222c2,authorID:693b32d94927a96e580893b4,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac860ee20bc258b3c34a,commentCount:1,details:# **What is the issue?**\n\nSome USDC transactions on the Base blockchain are appearing with a unicode asset name u\\u0405d\\u0421 in the Capital Gains CSV and Form 8949 exports. \n\nCost basis, proceeds, and capital gains fields for these transactions are incorrectly populated as 0.00 in the reports.\n\n# **Who is affected?**\n\nUsers with USDC transactions on the Base blockchain who download the Capital Gains CSV or Form 8949.\n\n# **What is the workaround?**\n\nThere are currently no workarounds.\n\nYou can 🔼 upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change.\n\n*Keywords: USDC Base blockchain, Form 8949 error, capital gains CSV issue, unicode asset name, zero cost basis*,internalCommentCount:0,score:1,status:acknowledged,title:USDC Displaying as Unicode in Capital Gains CSV and Form 8949,urlName:usdc-displaying-as-unicode-in-capital-gains-csv-and-form-8949,created:2026-02-19T20:21:27.302Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:true,moderateEngagement:false,votesHidden:false}},missing-pro-withdrawal-transaction-from-coinbase-csv-imports:{_id:6997791d6bc6db77152bd071,authorID:693b32d94927a96e580893b4,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:1,details:# **What is the issue?**\n\nWhen importing a Coinbase CSV into CoinTracker, transactions labeled **Pro Withdrawal** are being ignored and never added to the user’s transaction history. This results in the wallet showing disposal transactions without the corresponding receiving (income) transactions, causing incomplete transaction activity.\n\n# **Who is affected?**\n\nUsers who manually import Coinbase CSVs that contain transactions with the type\u002Flabel Pro Withdrawal.\n\n# **As a user, what should I do?**\n\nYou can upvote this forum post if you are experiencing similar issues. The status of the post will be updated to Complete once a solution has been implemented. Those who have upvoted will be notified of the update.\n\n*Keywords: Coinbase CSV import, Pro Withdrawal, ignored transactions, unknown transaction type*,internalCommentCount:0,score:1,status:acknowledged,title:Missing \Pro Withdrawal\ Transaction from Coinbase CSV Imports,urlName:missing-pro-withdrawal-transaction-from-coinbase-csv-imports,created:2026-02-19T20:57:01.606Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:true,moderateEngagement:false,votesHidden:false}},base-wallet-cannot-be-added-using-coinbase-ens:{_id:6997616b8466356194e95bad,authorID:693b32d94927a96e580893b4,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:1,details:# **What is the issue?**\n\nUsers receive the error message “This wallet address is invalid. Follow the steps below and retry.” when attempting to add a Base wallet using Coinbase ENS (Ethereum Name Service).\n\n# **Who is affected?**\n\nUsers attempting to add a Base wallet using Coinbase ENS (Ethereum Name Service).\n\n# **What is the workaround?**\n\nThere is currently no workaround at this time. \n\nPlease 🔼 upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change.\n\n*Keywords: base wallet, coinbase ens, wallet validation, address error*,internalCommentCount:0,score:0,status:acknowledged,title:Base wallet cannot be added using Coinbase ENS,urlName:base-wallet-cannot-be-added-using-coinbase-ens,created:2026-02-19T19:15:55.100Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:true,moderateEngagement:false,votesHidden:false}},add-monad-evm-chain:{_id:692370cdde07d2580d319134,authorID:null,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:11,details:# **Feature Request: Improve Monad EVM Chain Support**\n\n# **What is being requested?**\n\nEnhance existing Monad EVM chain support to ensure accurate transaction decoding, DeFi classification, and cost basis calculations.\n\n# **Why is this needed?**\n\nCurrent Monad support may lead to inconsistencies in cost basis, LP fee realization, and DeFi transaction classification compared to other fully supported EVM chains.\n\n# **What can users do now?**\n\nNo workaround available.\n\n*Keywords: monad, evm, defi decoding, cost basis, liquidity pools*,internalCommentCount:0,score:6,status:acknowledged,title:Add MONAD evm chain,urlName:add-monad-evm-chain,created:2025-11-23T20:38:37.376Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{title:Add MONAD home chain}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},change-assets-held-and-values-when-moving-the-cursor-at-various-points-in-the-ti:{_id:698df96ec9479cfce12f3c91,authorID:null,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac566d89bbd16f60e706,commentCount:1,details:Theres a portfolio graph tooltip value and date, that changes as I move my cursor along the timeline; what would be great, as well as doing this, it automatically grabs the assets held and their values on that date, below the graph. As I move along the timeline. right now the customer just get the overall assets held and value for the asset. A feature as I described would be a cut above the rest of the competition. So once Ive chosen my point on the timeline on the graph, there should also be an export to pdf\u002Fcsv. This type of data is useful for reporting, outside of taxes.,internalCommentCount:1,score:0,status:acknowledged,title:Change assets held and values, when moving the cursor at various points in the timeline,urlName:change-assets-held-and-values-when-moving-the-cursor-at-various-points-in-the-ti,created:2026-02-12T16:01:50.315Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:true,moderateEngagement:false,votesHidden:false}},dag-constellation:{_id:6123c30632dd5e02568a7273,categoryID:6882ac7222afb46801f6dc4b,commentCount:4,details:Support for DAG and Stargazer wallet,internalCommentCount:0,score:7,status:acknowledged,authorID:null,boardID:6882a716d69836b2a9aab23f,title:DAG Constellation,urlName:dag-constellation,created:2021-08-23T15:47:18.201Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},feature-request-toggle-option-to-disable-direct-email-forms:{_id:699615d6e19af253de7478c6,authorID:693b33be4927a96e584c0226,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac90f8359dd05b635772,commentCount:1,details:# **What is being requested?**\n\nAdd a setting that allows users to toggle off forms being sent directly to their email address when downloaded.\n\n# **Why is this needed?**\n\nThere is currently no option to prevent forms from being automatically sent to email.\n\n*Keywords: email settings, form delivery, notifications, user preferences*,internalCommentCount:0,score:2,status:acknowledged,title:Feature Request: Toggle Option To Disable Direct Email Forms,urlName:feature-request-toggle-option-to-disable-direct-email-forms,created:2026-02-18T19:41:10.993Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},cash-app-csv-fails-to-import:{_id:698e5f3ff9b08349c435268c,authorID:693b32d94927a96e580893b4,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:2,details:# **What is the issue?**\n\nCash App transaction CSV files pass the initial import validation step but fail during the actual import process with the error: \n\n**\There was an error while trying to import the CSV.\**\n\n# **Who is affected?**\n\nUsers attempting to import their Cash App transaction history using the native Cash App CSV format.\n\n# **What is the workaround?**\n\nAs a workaround, users can upload their CSV as a generic CoinTracker CSV. You can do so by following the instructions in our support article: ** How to Convert your Transaction History to a CoinTracker CSV**(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us\u002Farticles\u002F4413071299729-How-to-Convert-Your-Transaction-History-into-CoinTracker-Compatible-CSV-Format).\n\n# **Additional Information**\n\nPlease upvote this post to indicate that you are experiencing this behavior.\n\n*Keywords: Cash App CSV import, CSV validation error, import failure, Cash App transactions, Add wallet CSV issue*,internalCommentCount:0,score:12,status:acknowledged,title:Cash App CSV fails to import,urlName:cash-app-csv-fails-to-import,created:2026-02-12T23:16:15.362Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},gemini-1099-da-prompt-without-sales-activity:{_id:6995ed8eb4dd30d23c4f8890,authorID:693b33be4927a96e584c0226,boardID:6882a716d69836b2a9aab23f,categoryID:null,commentCount:1,details:# **What is the issue?**\n\nUsers are prompted to upload a Gemini 1099-DA form even when no crypto sales occurred in Gemini in 2025. The portal appears to account for cost basis or gains related to transfer fees and triggers the upload prompt.\n\n# **Who is affected?**\n\nUsers who connect an exchange with no sales but include a transfer with a fee.\n\n# **What is the workaround?**\n\nUsers can continue generating and downloading forms through the 2025 Tax page.\n\n*Keywords: gemini, 1099-da, transfer fees, tax flow*,internalCommentCount:0,score:2,status:acknowledged,title:Gemini 1099-DA Prompt Without Sales Activity,urlName:gemini-1099-da-prompt-without-sales-activity,created:2026-02-18T16:49:18.132Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},import-custom-1099-da-from-csv-only-exchanges:{_id:6994e122f67aaa7c37a8c1d9,authorID:693b33be4927a96e584c0226,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac860ee20bc258b3c34a,commentCount:4,details:# **What is being requested?**\n\nUsers are requesting the ability to upload and import custom 1099-DA forms from non-supported exchanges (CSV import-only exchanges) directly within the 1099-DA portal.\n\n# **Why is this needed?**\n\nCurrently, users who transact on exchanges that are not fully supported (API integration unavailable) can only import transaction data via CSV, but they cannot upload corresponding 1099-DA forms into the 1099-DA portal. \n\n# **What can users do now?**\n\nNo action is needed. Users can upvote this post to receive updates.\n\n*Keywords: 1099-DA import, custom 1099-DA upload, CSV-only exchanges, tax reporting, 1099-DA portal*,internalCommentCount:0,score:19,status:acknowledged,title:Import Custom 1099-DA from CSV-Only Exchanges,urlName:import-custom-1099-da-from-csv-only-exchanges,created:2026-02-17T21:44:02.392Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},missing-incentives-rewards-payouts-transaction-from-coinbase-csv-imports:{_id:6994b3f9064a6a1495993b44,authorID:697907986cefe3c238a5dc44,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:1,details:# **What is the issue?**\n\nWhen importing a Coinbase CSV into CoinTracker, transactions labeled **Incentives Rewards Payouts** are being ignored and never added to the user’s transaction history. This results in the wallet showing disposal transactions without the corresponding receiving (income) transactions, causing incomplete transaction activity.\n\n# **Who is affected?**\n\nUsers who manually import Coinbase CSVs that contain transactions with the type\u002Flabel Incentives Rewards Payouts.\n\n# **As a user, what should I do?**\n\nYou can upvote this forum post if you are experiencing similar issues. The status of the post will be updated to Complete once a solution has been implemented. Those who have upvoted will be notified of the update.\n\n*Keywords: Coinbase CSV import, Incentives Rewards Payouts, ignored transactions, Other Income, unknown transaction type*,internalCommentCount:0,score:2,status:acknowledged,title:Missing \Incentives Rewards Payouts\ Transaction from Coinbase CSV Imports,urlName:missing-incentives-rewards-payouts-transaction-from-coinbase-csv-imports,created:2026-02-17T18:31:21.558Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},matic-pol-migration-transaction-misclassified-as-trade:{_id:6966be6ea3f2d623cc6a5df6,authorID:6939d25a4927a96e58bfafa7,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7a8eaa7c0759e9ead8,commentCount:4,details:# **What is the issue?**\n\nToken migrations from MATIC to POL (Polygon Ecosystem Token) are being incorrectly classified as taxable trades in CoinTracker, instead of non-taxable migrations. This misclassification is leading to inaccurate unrealized returns and cost basis calculations.\n\n# **Who is affected?**\n\nUsers who held MATIC in Coinbase and Binance US during the automatic migration period\n\n*Keywords: MATIC POL migration, token swap, Coinbase migration, taxable trade misclassified, cost basis incorrect*,internalCommentCount:0,score:7,status:acknowledged,title:MATIC → POL migration transaction misclassified as Trade,urlName:matic-pol-migration-transaction-misclassified-as-trade,created:2026-01-13T21:51:42.246Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},connect-different-turbotax-account-to-cointracker:{_id:698d09eb844d23162af95342,authorID:65cbc2c301fe8c087400e592,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac90f8359dd05b635772,commentCount:1,details:# **What is the issue?**\n\nOnce a user connects their TurboTax account to CoinTracker, they are unable to reconnect to a different TurboTax account. This prevents users from switching accounts to file under a different TurboTax profile.\n\n# **Who is affected?**\n\nUsers who are wanting to connect a different TurboTax account to their CoinTracker account.\n\n# **Is there a workaround?**\n\nUsers can log into the desired TurboTax account and connect their CoinTracker account from the TurboTax platform.\n\n**As a user, what should I do?**\n\nYou can upvote this forum post to indicate you are experiencing this behavior and wish to connect a different TurboTax account. The post status will be changed to *Complete* once the option becomes available. Up-voters will be notified of the status change.\n\n*Keywords: TurboTax connection issue, switch accounts, account linking error, CoinTracker TurboTax integration, connect different TurboTax*,internalCommentCount:0,score:2,status:acknowledged,title:Connect different TurboTax account to CoinTracker,urlName:connect-different-turbotax-account-to-cointracker,created:2026-02-11T22:59:55.032Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},integration-with-strike:{_id:693bfd6318960e50197b2ef8,authorID:null,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:2,details:I am interested in knowing if CoinTracker is planning to integrate with Strike, similar to the existing integration with Coinbase. This integration would streamline my experience by allowing direct syncing of transactions from Strike into CoinTracker, eliminating the need for manual CSV uploads.,internalCommentCount:0,score:3,status:acknowledged,title:Integration with Strike,urlName:integration-with-strike,created:2025-12-12T11:32:51.512Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},solana-wallet-import-fails-with-wallet-limit-error:{_id:698b81a250b1462a48efe180,authorID:693b32d94927a96e580893b4,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:1,details:# **What is the issue?**\n\nImporting a Solana public wallet address fails with an error stating the wallet exceeds the transaction limit, even when limits should allow import.\n\n# **Who is affected?**\n\nUsers attempting to add a Solana public wallet address, including accounts without applicable transaction limit restrictions.\n\n# **What is the workaround?**\n\nNo workaround available at this time.\n\nYou can 🔼 upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change.\n\n*Keywords: solana, wallet import, transaction limit, sync error*,internalCommentCount:0,score:1,status:acknowledged,title:Solana Wallet Import Fails With Wallet Limit Error,urlName:solana-wallet-import-fails-with-wallet-limit-error,created:2026-02-10T19:06:10.453Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:true,moderateEngagement:false,votesHidden:false}},cardano-native-token-night-redemption-incorrectly-being-tracked:{_id:698a4da06035697fc611bcd5,authorID:null,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7a8eaa7c0759e9ead8,commentCount:3,details:# **Bug Report: NIGHT Airdrop Claim Pulling Contract Allocation Instead of Installment**\n\n# **What is the issue?**\n\nWhen users claim the first Midnight (NIGHT) airdrop installment, the system displays 100% of the total allocation instead of the 25% installment actually received. The transaction is also categorized as a Receive rather than an Airdrop.\n\n# **Who is affected?**\n\nUsers claiming the first installment of the Midnight (NIGHT) token airdrop.\n\n# **What is the workaround?**\n\nUsers can update the received amount to reflect the correct amount received and change the category to air drop.\n\n*Keywords: cardano, airdrop, contract address, token classification*,internalCommentCount:1,score:1,status:acknowledged,title:Cardano Native Token $NIGHT redemption incorrectly being tracked,urlName:cardano-native-token-night-redemption-incorrectly-being-tracked,created:2026-02-09T21:12:00.817Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:true,moderateEngagement:false,votesHidden:false}},lisk-sync-failing-due-to-routescan-balance-endpoint-errors:{_id:698ba80f357bba1f0e7fcd4f,authorID:6939d25a4927a96e58bfafa7,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:1,details:# **What is the issue?**\n\nSyncs for Lisk are currently failing because of an error with a third party syncing service, preventing balances (and related data) from loading successfully.\n\n# **Who is affected?**\n\nUsers attempting to sync **Lisk**\n\n# **What is the workaround?**\n\nThere is no reliable workaround at the moment.\n\n- Users can try syncing again later once the upstream issue is resolved.\n\n- We’ve contacted the third party team and will share updates as soon as we have them.\n\n*Keywords: Lisk sync failed, Routescan error, balance endpoint, upstream outage*,internalCommentCount:0,score:1,status:acknowledged,title:Lisk Sync Failing Due to Routescan Balance Endpoint Errors,urlName:lisk-sync-failing-due-to-routescan-balance-endpoint-errors,created:2026-02-10T21:50:07.111Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:true,moderateEngagement:false,votesHidden:false}},persistent-gemini-balance-differences-after-sync:{_id:698b52fa081604aec7387327,authorID:62041ba2d890416aa388c412,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:1,details:# **Bug Report: Persistent Gemini balance differences after sync**\n\n# **What is the issue?**\n\nGemini account balances show persistent balance differences in CoinTracker after syncing. The differences do not resolve after subsequent syncs.\n\n*Keywords: gemini, balance mismatch, sync, wallet balances, reconciliation*,internalCommentCount:0,score:1,status:acknowledged,title:Persistent Gemini balance differences after sync,urlName:persistent-gemini-balance-differences-after-sync,created:2026-02-10T15:47:06.510Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:true,moderateEngagement:false,votesHidden:false}},incorrect-eth-and-usdc-balance-value-from-bitstamp-sync:{_id:68a60f0a9e86aa4946b2f546,authorID:65cbc2c301fe8c087400e592,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:4,details:# **What is the issue?**\n\nUsers may see a wrong ETH or USDC balance with their Bitstamp API sync. ETH and USDC transactions from Bitstamp are being pulled in accordingly but the reported ETH balance with the API may be lower. \n\nThis can cause a discrepancy between your reported and calculated balances. \n\n# **What is the workaround?**\n\nThere is no workaround at this time as it is the reported value that is erroneous. Transactions and tax documents should remain correct despite the incorrect reported value. \n\n*Keywords: Bitstamp, ETH balance difference, Bitstamp API discrepancy, calculated vs reported*,internalCommentCount:0,score:6,status:acknowledged,title:Incorrect ETH and USDC Balance\u002FValue from Bitstamp Sync,urlName:incorrect-eth-and-usdc-balance-value-from-bitstamp-sync,created:2025-08-20T18:08:10.503Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},display-unverified-coin-balances-with-disclaimer:{_id:69829c608bfdf368bad2f79d,authorID:null,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac566d89bbd16f60e706,commentCount:1,details:I find it frustrating that CoinTracker doesnt display balances for unverified coins, even though the pricing information is available from sources like CoinMarketCap. It would be beneficial if CoinTracker could show these balances with a disclaimer indicating that the prices are based on unverified data. This would provide a more accurate representation of my portfolio, even if the information isnt 100% verified.,internalCommentCount:0,score:1,status:acknowledged,title:Display unverified coin balances with disclaimer,urlName:display-unverified-coin-balances-with-disclaimer,created:2026-02-04T01:09:52.298Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:true,moderateEngagement:false,votesHidden:false}},sui-unstake-transactions-flagged-for-missing-balance:{_id:6986770c7ca7b3548262e72d,authorID:693b32d94927a96e580893b4,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7a8eaa7c0759e9ead8,commentCount:1,details:# **What is the issue?**\n\nSui unstake transactions result in a Review Suggested flag with the error **Missing balance: there isnt enough staking balance. Assuming $0.00 cost basis for the missing SUI **. \n\n# **Who is affected?**\n\nUsers with Sui unstake transactions.\n\n# **What is the workaround?**\n\nThere are currently no verified workarounds available.\n\nYou can 🔼 upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change.\n\n*Keywords: sui, unstaking, review flag, missing balance*,internalCommentCount:0,score:2,status:acknowledged,title:Sui Unstake transactions flagged for missing balance,urlName:sui-unstake-transactions-flagged-for-missing-balance,created:2026-02-06T23:19:40.805Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},portfolio-value-spike-due-to-price-history-for-light-light:{_id:694b1290a577e207930998e0,authorID:65cbc2c301fe8c087400e592,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac566d89bbd16f60e706,commentCount:2,details:**Users may experience:**\n\nUsers who hold Light (LIGHT) have reported a price spike on their dashboard on 10\u002F01\u002F25. The price history for LIGHT is not in-line with the prices\u002Fdate for that asset with pricing providers. \n\n**As a user, what should I do?**\n\nNo action needed on behalf of users! Our team is aware of the behavior and is working to address the discrepancy. \n\n**How can users provide feedback?**\n\nYou can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to *Complete* once a fix is rolled out to all users. Up-voters will be notified of the status change.\n\nThank you for your understanding and cooperation as we work to enhance your CoinTracker experience!\n\n*Keyword: Light, LIGHT, October price spike, spike in portfolio, price history, portfolio spike, wrong numbers, unrealized return, Light token*,internalCommentCount:0,score:3,status:in progress\u002Fbeta,title:Portfolio value spike due to price history for Light (LIGHT),urlName:portfolio-value-spike-due-to-price-history-for-light-light,created:2025-12-23T22:07:12.470Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},missing-binance-us-stake-transactions:{_id:69652c499529f85f20485b81,authorID:6939d25a4927a96e58bfafa7,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7a8eaa7c0759e9ead8,commentCount:2,details:# **What is the issue?**\n\nBinance US transaction history not aligned between API sync, CSV export and account screenshots causing transactions to be missing from CoinTracker. This seems to specifically be affecting staking transactions.\n\n# **Who is affected?**\n\nUsers with Binance US accounts performing staking transactions, especially if relying on API sync or CSV import to reflect staking activity.\n\n# **What is the workaround?**\n\nUsers can manually add the missing staking transactions based on their Binance US account history.\n\n*Keywords: Binance US staking, missing transactions, API sync issue, CSV import, MATIC ETH stake*,internalCommentCount:0,score:4,status:in progress\u002Fbeta,title:Missing Binance US Stake Transactions,urlName:missing-binance-us-stake-transactions,created:2026-01-12T17:15:53.480Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},support-non-native-token-transactions-on-xrp-blockchain:{_id:6583179655129288d03fe3c5,authorID:null,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:6,details:**Users Feature Request:**\n\n- CoinTracker currently does not support non-native transactions on the XRP integration. When importing an XRP wallet only transactions using the native XRP token will be imported into CoinTracker.\n\n- Users that have transactions with tokens such as CORE, SOLO, etc will not be imported. \n\n- This is a request to add support for all basic transactions such as Send, Receive, Trade and Transfer transactions for non-native tokens on the XRP blockchain. \n\n**As a user, what can I do?**\n\n- Users will need to add missing transactions manually(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us\u002Farticles\u002F4413079089809-How-to-manually-add-a-transaction). \n\n- Alternatively, users can import their missing transactions via CSV(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us\u002Farticles\u002F4413071299729-Converting-transaction-history-CSVs-to-the-CoinTracker-CSV-format)\n\n- You can upvote this feedback post to indicate you would like this feature added! The post status will be changed to *Complete* should we pursue this feature. Up-voters will be notified of the status change.\n\n**I need additional assistance, who can I contact?**\n\nFor further assistance, please contact our support team directly.(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us?refctredirect https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us?refctredirect)\n\nThank you for your feedback and cooperation as we work to enhance your CoinTracker experience!\n\n*Keyword: XRP, CORE, SOLO, Coreum, Sologenic, missing transactions, trade, balance differences*,internalCommentCount:0,score:18,status:in progress\u002Fbeta,title:Support non-native token transactions on XRP blockchain,urlName:support-non-native-token-transactions-on-xrp-blockchain,created:2023-12-20T16:34:30.074Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},ada-cardano-staking-claim-creates-trade-instead-of-reward:{_id:6968208d1ac0b55f44d45f0e,authorID:62041ba2d890416aa388c412,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:2,details:# **Bug Report: Staking Claim Creates Trade Instead of Reward**\n\n# **What is the issue?**\n\nWhen ADA staking rewards are claimed, CoinTracker records them as a trade rather than a staking reward.\n\n# **Who is affected?**\n\nUsers who claim ADA staking rewards.\n\n# **What is the workaround?**\n\nUsers can manually edit the transactions to reflect their expectations.\n\n**⚠️ Manual Edit Disclaimer**\n\nManual edits are a temporary workaround and will **not** be overwritten by future fixes or re-syncs. However, manual changes can sometimes result in duplicate transactions or other unintended side effects. For this reason, edits should be made with caution. Once a permanent fix is released, manually edited transactions may need to be reviewed or removed to ensure accuracy.\n\n*Keywords: Cardano, ADA, staking reward, inner-wallet trade, transaction misclassification*,internalCommentCount:0,score:2,status:in progress\u002Fbeta,title:ADA (Cardano) Staking Claim Creates Trade Instead of Reward,urlName:ada-cardano-staking-claim-creates-trade-instead-of-reward,created:2026-01-14T23:02:37.708Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},tezos-wallets-are-failing-to-sync:{_id:675c4f6e463fea6736d4d5d1,authorID:62667a8f8eed9b528cbae791,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:14,details:# **Users Feature Request:**\n\n- Allow users to add Tezos wallets to CoinTracker automatically for transaction syncing.\n\n*Note: For users that have previously synced Tezos: the Tezos API provider we use has shut down, which prevents new wallet connections. Your historical data should remain intact but as always, we recommend backing up to prevent data loss.*\n\n# **As a user, what can I do?**\n\nYou can manually import your Tezos wallet transaction history as a workaround:\n\n1. Export your transaction history from your wallet.\n\n2. Format the data using the **CoinTracker CSV template**(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us\u002Farticles\u002F4413071299729-How-to-Convert-Your-Transaction-History-into-CoinTracker-Compatible-CSV-Format).\n\n3. Upload the CSV file to CoinTracker.\n\nYou can upvote this feedback post to indicate you would like this feature added!\n\n*Keywords: Tezos, wallet connection issue*,internalCommentCount:1,score:67,status:in progress\u002Fbeta,title:Tezos wallets are failing to sync,urlName:tezos-wallets-are-failing-to-sync,created:2024-12-13T15:14:54.042Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},coswapfi-trades-appear-as-separate-transactions:{_id:697bb2e5efe9ef6c64388e22,authorID:6939d25a4927a96e58bfafa7,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:2,details:# **What is the issue?**\n\nTrades on coswap.fi (e.g., swapping ETH for ENA) are showing as two unrelated transactions in CoinTracker — a Send and a Buy — rather than a single swap. \n\n# **Who is affected?**\n\nUsers executing swaps via coswap.fi across EVM chains (e.g., Ethereum mainnet).\n\n# **What is the workaround?**\n\nUsers can manually link the two transactions, but this may still result in incorrect capital gains being reported.\n\n*Keywords: coswap.fi, ETH to ENA, swap misclassified, cost basis issue, inflated gains*,internalCommentCount:0,score:2,status:in progress\u002Fbeta,title:Coswap.fi Trades Appear as Separate Transactions,urlName:coswapfi-trades-appear-as-separate-transactions,created:2026-01-29T19:20:05.639Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},improve-solend-lending-transaction-handling:{_id:67814ec91aba125fb1c93a79,authorID:62041ba2d890416aa388c412,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7a8eaa7c0759e9ead8,commentCount:6,details:# **Users Feature Request:**\n\n- When creating a lending deposit on Solend, the c-token (e.g., cUSDC) is both minted and sent, causing a net zero transaction. This results in the deposited asset being assigned a $0 cost basis, which later leads to inflated gains. \n\n# **As a user, what can I do?**\n\nFor better handling the transaction can be split into multiple parts to ensure the correct cost basis and taxation are applied.\n\n*Keywords: Solend, lending transactions, c-token, cost basis, taxation.*,internalCommentCount:0,score:5,status:in progress\u002Fbeta,title:Improve Solend Lending Transaction Handling,urlName:improve-solend-lending-transaction-handling,created:2025-01-10T16:46:01.312Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},jupiter-limit-orders-on-solana-classified-as-one-sided-usdc-receives:{_id:698e4c9b9d809b5b85e66be7,authorID:693b33be4927a96e584c0226,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7a8eaa7c0759e9ead8,commentCount:2,details:# **What is the issue?**\n\nJupiter Limit Order V1 transactions on Solana are being incorrectly interpreted as one-sided “Receive” transactions (USDC only), rather than complete trade transactions. \n\nAs a result, limit order executions are not being classified as swaps, which leads to incorrect transaction history and significantly impacts capital gains calculations.\n\n# **Who is affected?**\n\nUsers who executed limit orders via Jupiter Limit Order V1 on Solana, particularly those with high trading activity in early 2025.\n\n# **What is the workaround?**\n\nUsers may temporarily:\n\n- Manually edit transactions to classify them as trades.\n\n- Use transaction grouping tools to pair sends and receives.\n\n- Wait for a fix and upvote this post to receive updates.\n\n**⚠ Manual Edit Disclaimer**\n\nManual edits are a temporary workaround and will **not** be overwritten by future fixes or re-syncs. However, manual changes can sometimes result in duplicate transactions or other unintended side effects. For this reason, edits should be made with caution. Once a permanent fix is released, manually edited transactions may need to be reviewed or removed to ensure accuracy.\n\n*Keywords: Solana, Jupiter Limit Order V1, USDC receive only, missing trade classification, incorrect capital gains*,internalCommentCount:0,score:3,status:in progress\u002Fbeta,title:Jupiter Limit Orders on Solana Classified as One-Sided USDC Receives,urlName:jupiter-limit-orders-on-solana-classified-as-one-sided-usdc-receives,created:2026-02-12T21:56:43.410Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},add-support-for-ton-wallets:{_id:6386c94ed469e05a3f6288a5,authorID:null,categoryID:6882ac7222afb46801f6dc4b,commentCount:5,details:# **Users Feature Request:**\n\nIntegrate support for TON wallets from The Open Network blockchain in CoinTracker. This enhancement will allow direct tracking and management of assets in TON wallets.\n\nWhile TON Coin is currently supported, transactions from TON wallets must be imported via CSV as a workaround. Ensure the CSV is formatted to CoinTrackers requirements using the guide available at **this link**(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us\u002Farticles\u002F4413071299729).\n\n# **As a user, what can I do?**\n\nYou can 🔼 upvote this feedback post to indicate you would like this feature added! The post status will be changed to Complete should we pursue this feature. Up-voters will be notified of the status change.\n\n# **I need additional assistance, who can I contact?**\n\nFor further assistance, please contact our **support team directly**(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us).\n\nThank you for your feedback and cooperation as we work to enhance your CoinTracker experience!\n\n*Keywords: TON wallets, The Open Network, blockchain integration*,internalCommentCount:0,score:45,status:in progress\u002Fbeta,boardID:6882a716d69836b2a9aab23f,title:Add support for TON Wallets,urlName:add-support-for-ton-wallets,created:2022-11-30T03:09:02.137Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},1099-da-confirm-fails-with-adjustment-not-found-error:{_id:6993486086c3222ff59701f2,authorID:6939d25a4927a96e58bfafa7,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac860ee20bc258b3c34a,commentCount:2,details:# **What is the issue?**\n\nAfter importing a 1099-DA form and reaching the “Perfect match” screen, clicking **Confirm** fails with an error:\n\n“Failed to update adjustment: Adjustment not found\\n\nThis prevents users from completing the 1099-DA workflow even when their numbers match.\n\n# **Who is affected?**\n\nUsers importing a **1099-DA form** who reach the “Perfect match” confirmation step and attempt to finalize by pressing **Confirm**.\n\n# **What is the workaround?**\n\nAt this time, there is no reliable in-app workaround. If you hit this error, please contact support and include the error message so we can help complete your filing flow.\n\n*Keywords: 1099-DA, confirm error, perfect match, adjustment not found, import failure*,internalCommentCount:0,score:6,status:in progress\u002Fbeta,title:1099-DA Confirm Fails With “Adjustment not found” Error,urlName:1099-da-confirm-fails-with-adjustment-not-found-error,created:2026-02-16T16:40:00.343Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},bug-report-incorrect-wallets-exchanges-displayed-in-annual-tax-summary-table:{_id:697d3036b7d019da22edec50,authorID:null,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac860ee20bc258b3c34a,commentCount:2,details:# **What is the issue?**\n\nThe Annual Tax Summary table is displaying wallets and exchanges that did not have any taxable gain\u002Floss in 2025. This is a display issue only and does not affect actual tax calculations.\n\n# **Who is affected?**\n\nUsers reviewing their Annual Tax Summary for 2025, particularly those expecting to see only wallets with 2025 activity.\n\n# **What is the workaround?**\n\nNo action is required. The incorrect wallets shown do not impact actual tax calculations. Users can ignore the extra entries in the table while we work on a fix.\n\n*Keywords: Annual Tax Summary, wallets without transactions, display issue, tax year 2025, irrelevant wallets*,internalCommentCount:0,score:2,status:in progress\u002Fbeta,title:Bug Report: Incorrect Wallets\u002FExchanges Displayed in Annual Tax Summary Table,urlName:bug-report-incorrect-wallets-exchanges-displayed-in-annual-tax-summary-table,created:2026-01-30T22:27:02.895Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},support-for-liquidity-management-tools:{_id:6807e4f657d408f302c220eb,authorID:null,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7a8eaa7c0759e9ead8,commentCount:4,details:# **What is being requested?** \n\nSupport for tools that automates liquidity management on Uniswap V3—so that related DeFi transactions and position changes are accurately tracked and categorized.\n\nExample: UniV3Automan, DeFi.kystal\n\n# **As a user, what can I do?** \n\nThere is currently no workaround for this. You can upvote this feedback post to indicate you would like this feature added!\n\n*Keywords: UniV3Automan, Uniswap V3, DeFi integration, LP automation, liquidity management tracking*,internalCommentCount:0,score:4,status:in progress\u002Fbeta,title:Support for Liquidity management tools,urlName:support-for-liquidity-management-tools,created:2025-04-22T18:50:30.465Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},improve-categorization-and-hiding-of-dust-small-balances:{_id:601d80acf76d3163c505d79c,categoryID:6882ac90f8359dd05b635772,commentCount:11,details:**Users Feature Request:**\n\n- Add the ability to toggle on\u002Foff small dust balances. \n\n- Users will see a wallet balance of \u003C $0.01 and depending on the value of the token the asset balance may appear with multiple decimal places\n\n- Given the value of those assets, users would like to hide or assume a value of 0 for those values\n\n**As a user, what can I do?**\n\nYou can upvote this feedback post to indicate you would like this feature added! The post status will be changed to *Complete* should we pursue this feature. Up-voters will be notified of the status change.\n\n**I need additional assistance, who can I contact?**\n\nFor further assistance, please contact our support team directly.(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us?refctredirect https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us?refctredirect)\n\nThank you for your feedback and cooperation as we work to enhance your CoinTracker experience!\n\n*Keyword: balance, toggle, wallets, wallet page*,internalCommentCount:3,score:151,status:in progress\u002Fbeta,authorID:5a93df72acbd5f4568938371,boardID:6882a716d69836b2a9aab23f,title:Improve categorization and hiding of dust (small) balances,urlName:improve-categorization-and-hiding-of-dust-small-balances,created:2021-02-05T17:30:20.360Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},error-571-when-connecting-cointracker-to-turbotax:{_id:6984d8047d070bf4536433a3,authorID:65cbc2c301fe8c087400e592,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac90f8359dd05b635772,commentCount:3,details:# **What is the issue?**\n\nUsers are encountering an Error 571 message when trying to connect their CoinTracker account to TurboTax using a mobile browser. \n\nThe message will share: **Looks like the sign-in window closed**\n\nUsers with browser restrictions may also experience the same error message. \n\n# **Who is affected?**\n\nUsers attempting to connect CoinTracker to TurboTax via mobile browsers (e.g., Safari, Chrome on iOS\u002FAndroid) or have browser restrictions (for example, pop-ups disabled).\n\n**As a user, what should I do?**\n\nIn the meantime, users can switch to a desktop browser to connect their CoinTracker account to TurboTax or use incognito mode if already using the desktop version.\n\nIf the desktop version is unavailable to you, you can upvote this forum post and the status of the post will be updated to *Complete* once a solution has been implemented. Those who have upvoted will be notified of the update.\n\n*Keywords: Error 571, TurboTax mobile issue, CoinTracker export error, browser compatibility, mobile integration failure*,internalCommentCount:0,score:5,status:in progress\u002Fbeta,title:Error 571 When Connecting CoinTracker to TurboTax,urlName:error-571-when-connecting-cointracker-to-turbotax,created:2026-02-05T17:48:52.597Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},binance-fails-to-sync:{_id:675220286c9f285051424d0b,authorID:62667a8f8eed9b528cbae791,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:10,details:# **Users may experience:**\n\n- Some Binance accounts are failing to sync to CoinTracker\n\n- No error message is displayed.\n\n# **Expected behavior:**\n\n- Binance accounts should sync seamlessly, with all transactions and balances updated correctly.\n\n# **As a user, what should I do?**\n\n- If Binance fails to sync, users can try uploading their history using their CSV according to our import instructions.\n\nUsers can also upload their CSV as a generic CoinTracker CSV. You can do so by following the instructions in our **support article: How to Convert your Transaction History to a CoinTracker CSV**(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us\u002Farticles\u002F4413071299729-How-to-Convert-Your-Transaction-History-into-CoinTracker-Compatible-CSV-Format).\n\n# **Additional Information**\n\nPlease upvote this post to indicate that you are experiencing this behavior.\n\nWe have information on **bug reports**(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us\u002Farticles\u002F15969320456465-How-to-Submit-a-Feature-Request-or-Bug-Report) and what the status means in our **help center**(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us\u002Farticles\u002F22924597578129-What-is-the-status-of-my-bug-report-or-feature-request). For further assistance or inquiries regarding this bug you can **contact the support team**(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us\u002Farticles\u002F4413071365137-How-to-Contact-CoinTracker-Support).\n\nThank you for your understanding and cooperation as we work to enhance your CoinTracker experience!\n\n*Keywords: Binance, sync issue, Binance not syncing*,internalCommentCount:0,score:37,status:in progress\u002Fbeta,title:Binance fails to sync,urlName:binance-fails-to-sync,created:2024-12-05T21:50:32.604Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},karma-token-transactions-recorded-as-chad-token:{_id:698616af5b1aaac39e35dff6,authorID:693b32d94927a96e580893b4,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:2,details:# **What is the issue?**\n\nOn-chain trades involving the KARMA token (CA: CmUnSFZCKUFGs2L8eZGQukAj833Y8r2SiJav55Nnrihd) are recorded in CoinTracker as CHAD token.\n\n# **Who is affected?**\n\nUsers with transactions involving the KARMA token.\n\n# **What is the workaround?**\n\nCurrently, there are no workarounds.\n\nYou can 🔼 upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change.\n\n*Keywords: token mapping, trade, karma, chad, on-chain*,internalCommentCount:0,score:2,status:in progress\u002Fbeta,title:KARMA token transactions recorded as CHAD token,urlName:karma-token-transactions-recorded-as-chad-token,created:2026-02-06T16:28:31.956Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},paid-plan-not-showing-up-on-cointracker-after-purchasing-on-coinbase:{_id:698a334e17bfa498f003d2fa,authorID:6939d25a4927a96e58bfafa7,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac90f8359dd05b635772,commentCount:34,details:# **What is the issue?**\n\nSome users who purchase a CoinTracker plan through the Coinbase Tax Flow successfully pay, but their CoinTracker account remains on the Free plan. This happens because the payment is recorded under a different Stripe customer than the one linked to their CoinTracker account.\n\n# **Who is affected?**\n\nUsers purchasing a plan via the Coinbase Tax Flow looking to add missing cost basis info through CoinTracker\n\n# **What is the workaround?**\n\nWe are working to resolve this issue at this time you can contact support for next steps.\n\n*Keywords: Coinbase Embed, Stripe customer duplicate, subscription not applied, paid but free, checkout linking issue*,internalCommentCount:0,score:282,status:in progress\u002Fbeta,title:Paid plan not showing up on CoinTracker after purchasing on Coinbase,urlName:paid-plan-not-showing-up-on-cointracker-after-purchasing-on-coinbase,created:2026-02-09T19:19:42.750Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},gemini-eth-private-staking-transactions-missing-via-api:{_id:67ed67656499964f5f6991d0,authorID:62667a8f8eed9b528cbae791,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:18,details:# **What is the issue?**\n\nWhen syncing Gemini accounts via API, ETH private staking transactions, as found in the Gemini transactions CSV, are not being imported. This results in balance differences flagged for Gemini ETH wallets.\n\n# **Who is affected?**\n\nUsers who stake ETH on Gemini and rely on API sync for transaction tracking.\n\n# **What is the workaround?**\n\nUsers can manually add the missing ETH private staking transactions, or wait for a fix from the team.\n\n*Keywords: Gemini API, ETH staking, missing transactions, staking rewards, Gemini sync issue, private staking*,internalCommentCount:0,score:11,status:in progress\u002Fbeta,title:Gemini ETH Private Staking Transactions Missing via API,urlName:gemini-eth-private-staking-transactions-missing-via-api,created:2025-04-02T16:35:49.156Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},zksync-era-wallets-are-failing-to-sync:{_id:6978e69f919e758858788c3e,authorID:693b33be4927a96e584c0226,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:3,details:# **What is the issue?**\n\nResyncs for zkSync Era wallets are currently failing after the migration of the zkSync Era explorer previously provided by Etherscan as of January 7th. This prevents transaction data from being refreshed correctly.\n\n# **Who is affected?**\n\nUsers with wallets connected to zkSync Era who attempt to resync their transaction history.\n\n# **What is the workaround?**\n\nThere is currently no direct workaround. The team is actively working on integrating an alternative zkSync Era block explorer provider. Users can wait for the fix and resync once the new integration is complete.\n\n*Keywords: zkSync Era, resync failing, Etherscan deprecation, zkSync explorer, sync issue*,internalCommentCount:0,score:2,status:in progress\u002Fbeta,title:zkSync Era Wallets are Failing to Sync,urlName:zksync-era-wallets-are-failing-to-sync,created:2026-01-27T16:23:59.576Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},pricing-not-being-reported-for-pepemaga:{_id:6984f212bee142f494aa03a1,authorID:6939d25a4927a96e58bfafa7,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac566d89bbd16f60e706,commentCount:1,details:# **What is the issue?**\n\nPepeMaga (PEGA) appears correctly on the Transaction Page, but it is not listed on the Price Page. Searching for “PEGA” or “PepeMaga” only returns unrelated tokens, resulting in missing pricing data and inflated gain and income totals.\n\n# **Who is affected?**\n\nUsers who hold or transact with the PepeMaga (PEGA) token and rely on accurate pricing for portfolio value, gains, and income calculations.\n\n# **What is the workaround?**\n\nThere is currently no reliable workaround. Users must manually review gain and income totals until the token is correctly matched with pricing data.\n\n*Keywords: PEGA pricing missing, PepeMaga token, price page not listed, incorrect gains*,internalCommentCount:0,score:1,status:in progress\u002Fbeta,title:Pricing not being reported for PepeMaga,urlName:pricing-not-being-reported-for-pepemaga,created:2026-02-05T19:40:02.717Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:true,moderateEngagement:false,votesHidden:false}},historical-pricing-not-being-reported-for-stonks:{_id:6984f1c38a7aa523cd8e6fd4,authorID:6939d25a4927a96e58bfafa7,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac566d89bbd16f60e706,commentCount:1,details:# **What is the issue?**\n\nThe Stonks (STONKS) token appears correctly on the Transaction Page, but no historical pricing data is displayed on the Price Page. This results in inflated gain and income calculations.\n\n# **Who is affected?**\n\nUsers holding or transacting with the Stonks (STONKS) token who rely on accurate historical pricing for portfolio value, gains, and income reporting.\n\n# **What is the workaround?**\n\nThere is currently no reliable workaround. Users may need to manually review gains and income totals until pricing is correctly matched and reported.\n\n*Keywords: STONKS pricing missing, historical price issue, incorrect gains, token price mismatch*,internalCommentCount:0,score:1,status:in progress\u002Fbeta,title:Historical pricing not being reported for Stonks,urlName:historical-pricing-not-being-reported-for-stonks,created:2026-02-05T19:38:43.057Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:true,moderateEngagement:false,votesHidden:false}},unstaked-liquid-stake-tokens-stsol-causing-needs-review-transactions:{_id:66aa57c3ef492399e2df8feb,authorID:62041ba2d890416aa388c412,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7a8eaa7c0759e9ead8,commentCount:3,details:# **Users may experience:**\n\n- Users may encounter \Needs review\ transactions when unstaking liquid stake tokens (e.g., stSOL) in their wallets. This occurs because the unstaked stSOL transactions are not categorized correctly, while the received underlying SOL is categorized as Unstake.\n\n*Note: Liquid staking means you can lock up your cryptocurrency (stake it) to earn rewards, but you also get a token that represents your staked amount. You can use this token like regular cryptocurrency, allowing you to trade or invest it while still earning rewards from the staking.*\n\n# **Expected behavior:**\n\n- The unstaked stSOL transactions should be automatically categorized correctly, and the corresponding SOL received should not require additional manual adjustments.\n\n# **As a user, what should I do?**\n\n**To address this issue manually:**\n\n- **Option 1:** Change the categorization of the unstaked stSOL transaction to a normal receive (this will appear as a receive of SOL in CoinTracker at a later time than the send of stSOL).\n\n- **Option 2:** Ignore the Unstake SOL transaction and manually apply the SOL information to the send of the stSOL, effectively creating a trade.\n\nA note on the manual edits:\n\n- Option 1 will allow for the correct fair market value to be applied for the SOL at the time it was received from the unstaking operation.\n\n- Option 2 will use the fair market value of the SOL at the time of the stSOL send. \n\nPlease consult with a tax professional on which option best corresponds to your specific needs. \n\n# **Additional Information**\n\nPlease upvote this post to indicate that you are experiencing this behavior.\n\nWe have information on **bug reports**(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us\u002Farticles\u002F15969320456465-How-to-Submit-a-Feature-Request-or-Bug-Report) and what the status means in our **help center**(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us\u002Farticles\u002F22924597578129-What-is-the-status-of-my-bug-report-or-feature-request). For further assistance or inquiries regarding this bug you can **contact the support team**(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us\u002Farticles\u002F4413071365137-How-to-Contact-CoinTracker-Support).\n\nThank you for your understanding and cooperation as we work to enhance your CoinTracker experience!\n\n*Keywords: liquid stake, unstake, stSOL, SOL, categorization, needs review*,internalCommentCount:0,score:6,status:in progress\u002Fbeta,title:Unstaked Liquid Stake Tokens (stSOL) Causing Needs Review Transactions,urlName:unstaked-liquid-stake-tokens-stsol-causing-needs-review-transactions,created:2024-07-31T15:26:59.771Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},missing-ordinal-rune-tokens-on-btc-transaction:{_id:68433f9ae073e3c482f2fc74,authorID:65cbc2c301fe8c087400e592,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:7,details:# **What is the issue?**\n\nThe ordinal provider previously used has shut down, which prevents rune and ordinal activity from appearing in recent BTC transactions. Historical data should remain intact but new ordinal transactions will only include the BTC involved.\n\nNote: Provider has shut down mid-May 2025. \n\n# **Who is affected?**\n\nUsers with already synced BTC wallets that have rune or ordinal transactions after mid-May 2025. Users who recently added their BTC wallets after mid-May or re-imported will also not have any rune\u002Fordinal transactions pulled in. \n\n# **What is the workaround?**\n\nWere currently working on setting up our new provider for ordinals. In the meantime, users can manually **edit their transactions**(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us\u002Farticles\u002F14355252080017-Edit-transaction) to include their ordinal tokens or wait until replacement provider is integrated.\n\n*Keywords: BTC wallet, ordinal provider shutdown, rune missing, Bitcoin ordinals, transaction sync issue*,internalCommentCount:2,score:16,status:in progress\u002Fbeta,title:Missing ordinal\u002Frune tokens on BTC transaction,urlName:missing-ordinal-rune-tokens-on-btc-transaction,created:2025-06-06T19:20:58.648Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},bug-report-non-gas-fee-entry-causing-transfers-to-not-match-on-solana-blockchain:{_id:65faf4af617d570920a2362f,authorID:null,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:6,details:**Users may experience:**\n\n- Users report some transfer transactions are not transfer matching on the Solana blockchain.\n\n- Users will see a separate Send and Receive transaction representing the two sides of the transfer (Image 1)\n\n- Note: The Send transaction will contain a small SOL entry, representing a fee.\n\n**Expected behavior:**\n\n- While the Transfer transaction is the intended activity, CoinTracker currently transfer matches 1:1 transactions meaning that the Send side of the transaction needs to match the Receive side of the transaction.\n\n- In this case, there is a small SOL entry that represents a non-gas, causing the transfer match to fail\n\n- The small SOL entry is expected as per the blockchain, there are non-gas fees in various SOL transactions.\n\n**As a user, what should I do?**\n\nFor now, users will need to manually update their SOL transactions to properly reflect the transfers.\n\n1️⃣ Manually ignore the non-gas fee entry send of SOL—this will allow the transfer to autodetect correctly.\n\n2️⃣ Recreate the non-gas fee entry send of SOL as a manual transaction, ensuring it is recorded as a single-entry Send transaction.\n\nIn the example below, once the non-gas fee entry send of SOL is ignored, the CHONKY transfer should correctly autodetect with CHONKY appearing on both the Send and Receive side of the transaction.\n\nThe only manual action needed beyond ignoring the sent SOL asset is creating a separate single-entry Send transaction for the non-gas fee entry of SOL.\n\nThis ensures the transfer is properly matched while accurately representing the fee.\n\n**How can users provide feedback?**\n\nYou can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to *Complete* once a fix is rolled out to all users. Up-voters will be notified of the status change.\n\n**I need additional assistance, who can I contact?**\n\nFor further assistance, please contact our support team directly.(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us?refctredirect https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us?refctredirect)\n\nThank you for your understanding and cooperation as we work to enhance your CoinTracker experience!\n\n*Keyword: transfer, SOL, solana, transfer match, fee*,internalCommentCount:0,score:34,status:in progress\u002Fbeta,title:Bug Report: Non-gas fee entry causing transfers to not match on Solana blockchain,urlName:bug-report-non-gas-fee-entry-causing-transfers-to-not-match-on-solana-blockchain,created:2024-03-20T14:37:35.943Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},transaction-count-link-errors-on-transactions-page:{_id:6984d533c16e292aba5809c9,authorID:693b33be4927a96e584c0226,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7a8eaa7c0759e9ead8,commentCount:3,details:# **What is the issue?**\n\nClicking the transaction count number under Taxes \u003E Annual Tax Summary \u003E Crypto Wallets opens the Transactions page and shows an unexpected error message.\n\n# **Who is affected?**\n\nUsers navigating from Annual Tax Summary to Transactions using the transaction count link.\n\n# **What is the workaround?**\n\nUsers can access transaction counts per wallet via the Wallets page, or by applying filters on the Transaction page until a fix is released.\n\n*Keywords: transactions, annual tax summary, crypto wallets, navigation*,internalCommentCount:0,score:2,status:complete,title:Transaction count link errors on Transactions page,urlName:transaction-count-link-errors-on-transactions-page,created:2026-02-05T17:36:51.670Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},binance-csv-fails-to-import:{_id:6977a393edfdba2bc5b766ac,authorID:693b32d94927a96e580893b4,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:3,details:# **What is the issue?**\n\nBinance CSVs fail to import after passing the initial validation step. The error shown is: \n\n**\There was an error while trying to import the CSV.\**\n\n# **Who is affected?**\n\nUsers attempting to import their Binance transaction history using the Binance exported CSV file.\n\n# **What is the workaround?**\n\nThere is currently no workaround. Users will be unable to import their Binance CSV until this issue is resolved.\n\n*Keywords: Binance CSV import error, Binance transaction history, failed CSV import, Binance upload bug*,internalCommentCount:0,score:2,status:complete,title:Binance CSV Fails to Import,urlName:binance-csv-fails-to-import,created:2026-01-26T17:25:39.263Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},kucoin-csv-import-fails-on-second-upload:{_id:68e685a919b80b09c9d7011b,authorID:67894ae8dcb5e180b1e62737,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:3,details:# **What is the issue?**\n\nWhen attempting to import a second KuCoin CSV file using the \Import Transactions\ feature, users may see an error stating that 0 transactions were added, even though the file contains valid data.\n\n# **Who is affected?**\n\nUsers who are trying to import their full KuCoin transaction history across multiple CSV files.\n\n# **What is the workaround?**\n\nThere is currently not a workaround, however our Engineering team is aware of the issue and are working on a fix.\n\n*Keywords: KuCoin CSV import, 0 transactions added, transaction import failure, multiple CSVs, KuCoin history upload*,internalCommentCount:0,score:4,status:complete,title:KuCoin CSV Import Fails on Second Upload,urlName:kucoin-csv-import-fails-on-second-upload,created:2025-10-08T15:39:21.629Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},turbotax-turbotax-error-590-appears-despite-active-subscription:{_id:6984d2c39dc06acf894f8b5f,authorID:65cbc2c301fe8c087400e592,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac90f8359dd05b635772,commentCount:2,details:# **What is the issue?**\n\nSome users are seeing Error 590 when attempting to sync their tax data to TurboTax, even though they have an active CoinTracker subscription that should allow this functionality.\n\n# **Who is affected?**\n\nTurboTax users with valid CoinTracker subscriptions attempting to connect their CoinTracker account.\n\n**As a user, what should I do?**\n\nYou can upvote this forum post if you are experiencing similar issues. The status of the post will be updated to *Complete* once a solution has been implemented. Those who have upvoted will be notified of the update.\n\n*Keywords: TurboTax error 590, export failure, subscription active, tax export issue, CoinTracker TurboTax integration*,internalCommentCount:0,score:1,status:complete,title:TurboTax: TurboTax Error 590 Appears Despite Active Subscription,urlName:turbotax-turbotax-error-590-appears-despite-active-subscription,created:2026-02-05T17:26:27.093Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:true,moderateEngagement:false,votesHidden:false}},exclude-web3-on-chain-wallets-with-coinbase-prime:{_id:689f61ab44abca74fb461eb0,authorID:65cbc2c301fe8c087400e592,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:3,details:# **What is being requested?**\n\nCoinbase Prime supports non-custodial WEB3 wallets. These are on-chain wallets created within the Coinbase Prime product. When users sync Coinbase Prime, CoinTracker should detect and ignore the on-chain wallets. \n\n# **Why is this needed?**\n\nSome users may add the on-chain wallets using a separate integration. Having Coinbase Prime also synced can cause duplicate transactions with the on-chain wallet.\n\n# **What can users do now?**\n\nYou can upvote this feedback post to indicate you would like this feature added! The post status will be changed to Complete should we pursue this feature. Up-voters will be notified of the status change.\n\nIf transactions are duplicated, users can delete the on-chain wallet that was individually added.\n\n*Keywords: Coinbase Prime, Coinbase Prime on-chain, on-chain wallet, WEB3 wallet, Coinbase Prime wallet*,internalCommentCount:0,score:3,status:complete,title:Exclude Web3\u002FOn-chain wallets with Coinbase Prime,urlName:exclude-web3-on-chain-wallets-with-coinbase-prime,created:2025-08-15T16:34:51.771Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},1099-da-import-error:{_id:69977a76c77058e1f13c5ef7,authorID:693b33be4927a96e584c0226,boardID:6882a716d69836b2a9aab23f,categoryID:null,commentCount:44,details:# **What is the issue?**\n\nUsers attempting to upload their 1099-DA PDF are receiving an \Import Failed\ error. The upload does not complete, preventing users from importing their tax document.\n\n# **Who is affected?**\n\nAll users attempting to upload a 1099-DA PDF through the document import tool. \n\n# **What is the workaround?**\n\nThere is currently no workaround. Users will need to wait while we work on a fix. You can upvote this post to receive updates from us on this issue.\n\n*Keywords: 1099-DA upload, import failed error, PDF upload issue, tax document import, sitewide bug*,internalCommentCount:0,score:124,status:complete,title:1099-DA Import Error,urlName:1099-da-import-error,created:2026-02-19T21:02:46.394Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},no-new-transactions-recorded-on-the-transactions-page:{_id:697e89f27db26f556b1a6378,authorID:null,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7a8eaa7c0759e9ead8,commentCount:28,details:Missing transactions after 1\u002F29\u002F2026.\n\nI have not seen new transactions in my account for the last two days.,internalCommentCount:0,score:38,status:complete,title:No New transactions recorded on the transactions page,urlName:no-new-transactions-recorded-on-the-transactions-page,created:2026-01-31T23:02:10.159Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},mantle-sync-failing-due-to-routescan-balance-endpoint-errors:{_id:698ba806f15f9ccb8242f215,authorID:6939d25a4927a96e58bfafa7,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:2,details:# **What is the issue?**\n\nSyncs for Mantle are currently failing because of an error with a third party syncing service, preventing balances (and related data) from loading successfully.\n\n# **Who is affected?**\n\nUsers attempting to sync **Mantle**\n\n# **What is the workaround?**\n\nThere is no reliable workaround at the moment.\n\n- Users can try syncing again later once the upstream issue is resolved.\n\n- We’ve contacted the third party team and will share updates as soon as we have them.\n\n*Keywords: Mantle sync failed, Routescan error, balance endpoint, upstream outage*,internalCommentCount:0,score:1,status:complete,title:Mantle Sync Failing Due to Routescan Balance Endpoint Errors,urlName:mantle-sync-failing-due-to-routescan-balance-endpoint-errors,created:2026-02-10T21:49:58.531Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:true,moderateEngagement:false,votesHidden:false}},arbitrum-nova-sync-failing-after-etherscan-deprecation:{_id:698cf1dbd9a4e9c02e95b630,authorID:62041ba2d890416aa388c412,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:1,details:# **Bug Report: Arbitrum Nova Sync Failing After Etherscan Deprecation**\n\n# **What is the issue?**\n\nSyncs for Arbitrum Nova are currently failing following Etherscan’s deprecation of Arbitrum Nova(https:\u002F\u002Fx.com\u002FArbitrumDevs\u002Fstatus\u002F2013638221876404577) support on January 31, 2026, preventing balances and related data from loading successfully.\n\n# **Who is affected?**\n\nUsers with an Arbitrum Nova wallet added to CoinTracker.\n\n# **What is the workaround?**\n\nManually adding transactions missed after 1\u002F31\u002F26\n\nAccounts will begin syncing again once weve switched the provider.\n\n*Keywords: arbitrum nova, sync failed, etherscan deprecated, explorer support*,internalCommentCount:0,score:1,status:complete,title:Arbitrum Nova Sync Failing After Etherscan Deprecation,urlName:arbitrum-nova-sync-failing-after-etherscan-deprecation,created:2026-02-11T21:17:15.300Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:true,moderateEngagement:false,votesHidden:false}},classify-moonbeam-transactions:{_id:67648017e43fd42ed0976582,authorID:null,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7a8eaa7c0759e9ead8,commentCount:3,details:Add additional support for moonbeam transactions.,internalCommentCount:1,score:2,status:complete,title:Classify Moonbeam transactions,urlName:classify-moonbeam-transactions,created:2024-12-19T20:20:39.888Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},oops-this-is-unexpected-error-on-2025-taxes-page:{_id:6985fca9f8752e37b94b94d1,authorID:6939d25a4927a96e58bfafa7,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac860ee20bc258b3c34a,commentCount:2,details:# **What is the issue?**\n\nWhen loading the 2025 Taxes page, the app shows the error message **“Oops! This is unexpected.”** and the page does not load successfully.\n\n# **Who is affected?**\n\nUsers who visit the **2025 Taxes** page (https:\u002F\u002Fwww.cointracker.io\u002Ftax\u002F2025). This has been reproduced for at least one affected user\n\n# **What is the workaround?**\n\nNo reliable workaround at this time. Users can try refreshing the page or coming back later, but the issue may persist until the underlying timeout is resolved.\n\n*Keywords: taxes page error, oops unexpected, tax\u002F2025, 504 gateway timeout, GraphQL*,internalCommentCount:0,score:4,status:complete,title:“Oops! This is unexpected.” Error on 2025 Taxes Page,urlName:oops-this-is-unexpected-error-on-2025-taxes-page,created:2026-02-06T14:37:29.950Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},coinbase-sync-failing-due-to-duplicate-wallet-error:{_id:6980ea403e3193b01bb2863f,authorID:6939d25a4927a96e58bfafa7,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac90f8359dd05b635772,commentCount:3,details:# **What is the issue?**\n\nCoinbase sync is failing for some users with an error indicating a duplicate wallet was found, preventing the sync from completing.\n\n# **Who is affected?**\n\nUsers syncing Coinbase accounts where the system detects a duplicate wallet with a missing (null) exchange wallet identifier, especially if the wallet has transactions before the frozen year or has edited transactions.\n\n# **What is the workaround?**\n\nThere is no reliable self-serve workaround at the moment. Please contact support so we can investigate and resolve the duplicate wallet record preventing sync.\n\n*Keywords: Coinbase sync failure, duplicate wallet, null exchange_id, ValueError, transactions before frozen year*,internalCommentCount:0,score:2,status:complete,title:Coinbase Sync Failing Due to Duplicate Wallet Error,urlName:coinbase-sync-failing-due-to-duplicate-wallet-error,created:2026-02-02T18:17:36.581Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},form-8949-statement-i-section-is-cut-off:{_id:6980e7e7590021dadf0107ca,authorID:693b32d94927a96e580893b4,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac860ee20bc258b3c34a,commentCount:3,details:# **What is the issue?**\n\nWhen downloading Form 8949, the **Statement I – 8949 Part I, Box I** section is cut off on the right side. The **Gain or (Loss)** column is not fully visible.\n\n# **Who is affected?**\n\nUsers attempting to download Form 8949.\n\n# **What is the workaround?**\n\nNo workaround available. Users can upvote this feedback to receive automatic updates once resolved.\n\n*Keywords: form 8949, pdf export, layout issue, taxes*,internalCommentCount:0,score:5,status:complete,title:Form 8949 Statement I Section is Cut Off,urlName:form-8949-statement-i-section-is-cut-off,created:2026-02-02T18:07:35.649Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},turbotax-import-from-cointracker-unavailable:{_id:69850a3a156ca4eab4556322,authorID:65cbc2c301fe8c087400e592,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac90f8359dd05b635772,commentCount:1,details:# **What is the issue?**\n\nSome users are currently unable to import their CoinTracker data into TurboTax. The integration option was previously available but no longer shown as an option during the import process.\n\n# **Who is affected?**\n\nUsers attempting to connect or import their CoinTracker tax data into TurboTax.\n\n# **As a user, what should I do?**\n\nUsers can upvote this forum post and the status of the post will be updated once the import option becomes available. Those who have upvoted will be notified of the update.\n\n*Keywords: TurboTax import unavailable, CoinTracker integration, tax export issue, TurboTax data sync, TurboTax CoinTracker missing*,internalCommentCount:0,score:12,status:complete,title:TurboTax: Import from CoinTracker Unavailable,urlName:turbotax-import-from-cointracker-unavailable,created:2026-02-05T21:23:06.887Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},2025-tax-page-shows-oops-this-is-unexpected:{_id:68d30cffbeb8d64700970651,authorID:65cbc79c7fe6b88ea55aba30,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac860ee20bc258b3c34a,commentCount:4,details:# **Bug Report: 2025 Tax Page Shows \Oops! This is unexpected.\**\n\n# **What is the issue?**\n\nWhen trying to access the 2025 tax page, some users encounter an \Oops! This is unexpected.\ error, and the page never finishes loading.\n\n# **Who is affected?**\n\nUsers with large or complex accounts — such as those with many imported wallets, CSVs, and connected exchanges — may be impacted.\n\n# **What is the workaround?**\n\nThere is currently no reliable workaround. Users experiencing this issue can contact support or upvote to receive an update once it is resolved.\n\n*Keywords: 2025 tax page error, tax loading issue, \Oops! This is unexpected\, complex accounts*,internalCommentCount:0,score:4,status:complete,title:2025 Tax Page Shows \Oops! This is unexpected,urlName:2025-tax-page-shows-oops-this-is-unexpected,created:2025-09-23T21:11:27.161Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},tax-report-generation-stuck-as-not-yet-available:{_id:698251fd0d70ee0011c69527,authorID:693b33be4927a96e584c0226,boardID:6882a716d69836b2a9aab23f,categoryID:null,commentCount:5,details:**What is the issue?** \n\nThe Tax Reports **Generate** button is locked in a “Not yet available” state even when the feature is enabled. This occurs across multiple browsers, including Chrome, Safari, and Firefox, and is **not limited** to Brave or the presence of ad-blockers.\n\n**Who is affected?** \n\nUsers attempting to generate tax reports on accounts where the tax report feature gate is enabled. The issue reproduces regardless of browser choice or ad-blocker status.\n\n**What is the workaround?** \n\nThere is currently **no reliable workaround**. Switching browsers or disabling ad-blockers does not consistently resolve the issue. We are actively working to resolve this.\n\n**Keywords:** taxes, documents, tax reports, generate button, feature-gate, browser-agnostic bug,internalCommentCount:0,score:10,status:complete,title:Tax Report Generation Stuck as “Not yet available\,urlName:tax-report-generation-stuck-as-not-yet-available,created:2026-02-03T19:52:29.416Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},error-1015-persists-after-24-hour-cooldown-on-password-reset:{_id:6978e67c15c2c48bb56863a5,authorID:65cbc2c301fe8c087400e592,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac90f8359dd05b635772,commentCount:3,details:# **What is the issue?**\n\nUsers attempting to reset their passwords are receiving Error 1015, which indicates they are being rate limited. While users are advised to wait 24 hours before retrying, some are still encountering the error even after the wait period has passed — preventing them from regaining access to their accounts.\n\n# **Who is affected?**\n\nUsers with password reset attempts and are running into the error 1015, even after trying again after 24 hours.\n\n# **What is the workaround?**\n\nThere is currently no workaround. Users are advised to wait.\n\n*Keywords: Error 1015, password reset, rate limit, login error, access blocked*,internalCommentCount:0,score:18,status:complete,title:Error 1015 Persists After 24-Hour Cooldown on Password Reset,urlName:error-1015-persists-after-24-hour-cooldown-on-password-reset,created:2026-01-27T16:23:24.205Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},sync-all-does-not-trigger-all-wallets:{_id:6980e2e1e86625091fcee157,authorID:62041ba2d890416aa388c412,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:11,details:# **Bug Report: Sync all does not trigger all wallets**\n\n# **What is the issue?**\n\nThe “sync all” action triggers syncing for wallets on some chains but not others. Wallets on ETH, Base, and Solana sync as expected, while wallets on BTC, Hedera, and Cardano do not start syncing.\n\n# **Who is affected?**\n\nUsers with multiple wallets from different chains added. Specifically observed with BTC, HBAR, and ADA wallets not included when “sync all” is triggered.\n\n# **What is the workaround?**\n\nManually trigger sync from within each individual wallet.\n\n*Keywords: sync-all, wallets, multi-chain, btc, cardano*,internalCommentCount:0,score:10,status:complete,title:Sync all does not trigger all wallets,urlName:sync-all-does-not-trigger-all-wallets,created:2026-02-02T17:46:09.850Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},trade-transactions-not-imported-on-xrp-blockchain:{_id:658317f88d54e728d33c1710,authorID:null,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:9,details:**Users may experience:**\n\n- Balance differences flagged on their XRP wallet page balances\n\n- Missing transactions within their XRP wallet, non-native tokens not imported (i.e. CORE, SOLO, etc.)\n\n- Reported balance is displayed accurately but calculated balance is incorrect due to missing transaction history resulting in incorrect calculations\n\n- On the XRP block explorer missing transactions will appear as OFFER transactions (Image 1)\n\n*Note: See our balance difference article for more information.(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us\u002Farticles\u002F16035089047185-Understanding-portfolio-reported-and-calculated-values)*\n\n**Expected behavior:**\n\n- CoinTracker should be importing full transaction history, this includes Trade transactions for XRP wallet.\n\n- Proper trade transaction import will prevent balance difference discrepancies.\n\n**As a user, what should I do?**\n\n- Users will need to add missing transactions manually(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us\u002Farticles\u002F4413079089809-How-to-manually-add-a-transaction). \n\n- Upvote this feature request(https:\u002F\u002Ffeedback.cointracker.io\u002Ffeatures\u002Fp\u002Fsupport-non-native-tokens-on-xrp-blockchain)! We want to improve our XRP integration, add an upvote to be notified should we pursue an improved XRP blockchain support! \n\n**How can users provide feedback?**\n\nYou can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to *Complete* once a fix is rolled out to all users. Up-voters will be notified of the status change.\n\n**I need additional assistance, who can I contact?**\n\nFor further assistance, please contact our support team directly.(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us?refctredirect https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us?refctredirect)\n\nThank you for your understanding and cooperation as we work to enhance your CoinTracker experience!\n\n*Keyword: XRP, CORE, SOLO, Coreum, Sologenic, trades, missing transactions, balance differences*,internalCommentCount:0,score:17,status:complete,title:Trade transactions not imported on XRP blockchain,urlName:trade-transactions-not-imported-on-xrp-blockchain,created:2023-12-20T16:36:08.563Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},xrp-account-deleted-transaction-missing:{_id:695eaa57593a169f070f5475,authorID:62041ba2d890416aa388c412,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:3,details:# **Bug Report: XRP Account Deleted Transaction Missing**\n\n# **What is the issue?**\n\nAn XRP transaction of type **Account Deleted** is not being imported into CoinTracker, resulting in a missing XRP transfer.\n\n# **Who is affected?**\n\nUsers importing XRP transactions, specifically those with **Account Deleted** transaction types on the XRP Ledger.\n\n# **What is the workaround?**\n\nUsers may need to manually add this transaction to CoinTracker until the issue is resolved.\n\n*Keywords: XRP missing transaction, Account Deleted XRP, XRP transfer missing*,internalCommentCount:1,score:2,status:complete,title:XRP Account Deleted Transaction Missing,urlName:xrp-account-deleted-transaction-missing,created:2026-01-07T18:47:51.114Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:false,moderateEngagement:true,votesHidden:false}},address-lookup-no-longer-returns-anything-for-xrp-and-sol:{_id:6919ded8a93abe7cd6b8ed86,authorID:null,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7222afb46801f6dc4b,commentCount:4,details:On the wallet\u002FXRP and wallet\u002Fsol address lookup page, it just returns null XRP. This happen been broken for a few weeks..,internalCommentCount:0,score:1,status:complete,title:Address lookup no longer returns anything for XRP and SOL,urlName:address-lookup-no-longer-returns-anything-for-xrp-and-sol,created:2025-11-16T14:25:28.852Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:true,moderateEngagement:false,votesHidden:false}},assets-showing-as-either-minus-or-plus-1:{_id:669ead5de50b30c92ba31ca0,authorID:62041ba2d890416aa388c412,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7a8eaa7c0759e9ead8,commentCount:8,details:# **Users may experience:**\n\n- Odd behavior with assets NFT on the user account. The transaction shows a value of the amount of the NFT without further details to identify the asset. (It does not always impact all transactions involving the same NFT)\n\n# **Expected behavior:**\n\n- The transaction should display the metadata (image and name) consistently for all supported assets.\n\n# **As a user, what should I do?**\n\n- Users impacted can **utilize custom currencies**(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us\u002Farticles\u002F4938478396945-Create-a-custom-currency) to represent the impacted NFTs. Please ensure that all transactions with the same NFT utilize the same custom currency to avoid cost basis issues.\n\n# **Additional Information**\n\nPlease upvote this post to indicate that you are experiencing this behavior.\n\nWe have information on **bug reports**(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us\u002Farticles\u002F15969320456465-How-to-Submit-a-Feature-Request-or-Bug-Report) and what the status means in our **help center**(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us\u002Farticles\u002F22924597578129-What-is-the-status-of-my-bug-report-or-feature-request). For further assistance or inquiries regarding this bug you can **contact the support team**(https:\u002F\u002Fsupport.cointracker.io\u002Fhc\u002Fen-us\u002Farticles\u002F4413071365137-How-to-Contact-CoinTracker-Support).\n\nThank you for your understanding and cooperation as we work to enhance your CoinTracker experience!\n\n*Keywords: NFT, assets, transaction discrepancy*,internalCommentCount:0,score:18,status:complete,title:Assets showing as either minus (-) or plus (+) 1,urlName:assets-showing-as-either-minus-or-plus-1,created:2024-07-22T19:05:01.022Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},inflated-astar-astr-transaction-fees:{_id:68af7f0ba55692403d86bd22,authorID:62041ba2d890416aa388c412,boardID:6882a716d69836b2a9aab23f,categoryID:6882ac7a8eaa7c0759e9ead8,commentCount:6,details:# What’s the problem?\n\nAstar (ASTR) transaction fees are displayed with the wrong unit scaling in CoinTracker. Fees that should be small (e.g., 0.117668 ASTR per Subscan) appear inflated by ~100,000,000x in the UI (e.g., 11,766,805.6 ASTR). \n\n# What’s the ideal outcome?\n\nCoinTracker correctly applies Astar’s fee decimals so displayed fees match Subscan and chain reality. \n\n**Keywords:**\n\nAstar (ASTR), Transaction fees, Decimal scaling,internalCommentCount:0,score:1,status:complete,title:Inflated Astar (ASTR) transaction fees,urlName:inflated-astar-astr-transaction-fees,created:2025-08-27T21:56:27.621Z,viewerVote:0,board:{_id:6882a716d69836b2a9aab23f,name:Product Feedback,urlName:product-feedback,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:false,lowEngagement:true,moderateEngagement:false,votesHidden:false}}},67536559c911b8761d2e5a61:{improve-defi-support-and-tracking-on-solana-dexes:{_id:685f2960359584f769f278fb,authorID:null,boardID:67536559c911b8761d2e5a61,categoryID:null,commentCount:2,details:# **What is being requested?**\n\nBetter support for DeFi transactions and liquidity positions on the Solana-based DEXes **Raydium**, **Orca**, and **Meteora**. \n\nThis includes recognizing swaps, liquidity pool (LP) deposits\u002Fwithdrawals, and yield farming rewards.\n\n# **Why is this needed?**\n\nThese decentralized exchanges are among the most popular on Solana, and many users actively trade or provide liquidity on them. \n\nCurrently, some DeFi transactions are not fully parsed or tracked, which leads to incomplete transaction histories. \n\n# **What can users do now?**\n\nUsers can continue syncing the SOL wallet thats associated, and manually import or edit their transactions to reflect this activity. Users can upvote this post to receive updates on when full support is added.\n\n*Keywords: Solana, Raydium, Orca, Meteora, DeFi support, DEXes, LP tracking, swaps, yield farming*,internalCommentCount:0,score:22,status:in progress\u002Fbeta,title:Improve DeFi support and tracking on Solana DEXes,urlName:improve-defi-support-and-tracking-on-solana-dexes,created:2025-06-27T23:29:36.365Z,viewerVote:0,board:{_id:67536559c911b8761d2e5a61,name:DeFi Contract Requests,urlName:defi-contract-requests,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},support-for-jones-dao-glp-vault-transactions-arbitrum:{_id:68cc450ed38c2f38b23f2100,authorID:62667a8f8eed9b528cbae791,boardID:67536559c911b8761d2e5a61,categoryID:null,commentCount:5,details:# **What is being requested?**\n\nAdd support for decoding and classifying transactions interacting with the Jones DAO GLP vault\u002Frouter contract on Arbitrum. This includes accurate treatment of deposits, zaps, and redemptions across the following methods:\n\n- `depositGlp(uint256 _assets, bool _compound)` → Lending\u002FVault Deposit (GLP)\n\n- `depositStable(uint256 _assets, bool _compound)` → Lending\u002FVault Deposit (USDC.e)\n\n- `zapToGlp(address _token, uint256 _amount, bool _compound)` → Trade + Lending\u002FVault Deposit\n\n- `zapToGlpEth(bool _compound)` → Trade + Lending\u002FVault Deposit\n\n- `redeemGlpBasket(uint256 _shares, bool _compound, address _token, bool _native)` → Lending\u002FVault Withdrawal\n\n# **Why is this needed?**\n\nCurrently, transactions into and out of the Jones DAO vault are not being properly decoded or classified. This particularly impacts advanced users who loop deposits\u002Fborrows using djUSDC, resulting in misleading tax reports.\n\n# **What can users do now?**\n\nNo workaround is available for accurate accounting. Users must manually correct transactions.\n\n*Keywords: Jones DAO, Arbitrum vault, GLP deposit, USDC.e zap, false gains, transaction decoding, djUSDC, JUSDC*,internalCommentCount:0,score:6,status:complete,title:Support for Jones DAO GLP Vault Transactions (Arbitrum),urlName:support-for-jones-dao-glp-vault-transactions-arbitrum,created:2025-09-18T17:44:46.640Z,viewerVote:0,board:{_id:67536559c911b8761d2e5a61,name:DeFi Contract Requests,urlName:defi-contract-requests,translation:{language:en,strings:{}}},translation:{language:en,strings:{}},voteSettings:{highEngagement:true,lowEngagement:false,moderateEngagement:false,votesHidden:false}},add-brickkencom-bkn-token:{_id:67969e88a81e4ecd0eb85a21,authorID:null,boardID:67536559c911b8761d2e5a61,categoryID:null,commentCount:4,details:My brickken staking shows up perfectly in the DeFi tab in Coinbase Wallet, but does not seem to make it into CoinTracker.\n\ntheir staking site is 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