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Domain > brightpattern.cba-gbl.com
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DNS Resolutions
Date
IP Address
2025-06-30
18.64.155.7
(
ClassC
)
2025-10-28
3.175.34.98
(
ClassC
)
Port 80
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Port 443
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classast-mobile-header-content content-align-flex-start > div classast-builder-menu-mobile ast-builder-menu ast-builder-menu-mobile-focus-item ast-builder-layout-element site-header-focus-item data-sectionsection-header-mobile-menu> div classast-main-header-bar-alignment>div classmain-header-bar-navigation>nav classsite-navigation ast-flex-grow-1 navigation-accessibility site-header-focus-item idast-mobile-site-navigation aria-labelSite Navigation: mobile itemtypehttps://schema.org/SiteNavigationElement itemscopeitemscope>div classmain-navigation>ul idast-hf-mobile-menu classmain-header-menu ast-nav-menu ast-flex submenu-with-border astra-menu-animation-fade stack-on-mobile>li idmenu-item-49 classmenu-item menu-item-type-post_type menu-item-object-page menu-item-home current-menu-item page_item page-item-40 current_page_item menu-item-49>a href/ aria-currentpage classmenu-link>Home/a>/li>li idmenu-item-50 classmenu-item menu-item-type-custom menu-item-object-custom menu-item-50>a href#why-bright-pattern classmenu-link>Why Bright Pattern?/a>/li>li idmenu-item-51 classmenu-item menu-item-type-custom menu-item-object-custom menu-item-51>a href#features classmenu-link>Features/a>/li>li idmenu-item-52 classmenu-item menu-item-type-custom menu-item-object-custom menu-item-52>a href#why-cba classmenu-link>Partner with CBA/a>/li>li idmenu-item-54 classmenu-item menu-item-type-custom menu-item-object-custom menu-item-54>a href#contact classmenu-link>Contact/a>/li>/ul>/div>/nav>/div>/div> /div> /div> /div> /header>!-- #masthead --> div idcontent classsite-content> div classast-container> div idprimary classcontent-area primary> main idmain classsite-main> article classpost-40 page type-page status-publish has-post-thumbnail ast-article-single idpost-40 itemtypehttps://schema.org/CreativeWork itemscopeitemscope> header classentry-header ast-no-thumbnail ast-no-title ast-header-without-markup> /header> !-- .entry-header --> div classentry-content clear itemproptext> div data-elementor-typewp-page data-elementor-id40 classelementor elementor-40 data-elementor-settings{"ha_cmc_init_switcher":"no"}> div classelementor-element elementor-element-9b90a10 e-con-full e-flex e-con e-parent data-id9b90a10 data-element_typecontainer data-settings{"background_background":"classic","_ha_eqh_enable":false}> div classelementor-element elementor-element-2bff116 e-con-full e-flex e-con e-child data-id2bff116 data-element_typecontainer data-settings{"_ha_eqh_enable":false}> /div> div classelementor-element elementor-element-7eb9c7c e-con-full e-flex e-con e-child data-id7eb9c7c data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-7302c6c e-con-full e-flex e-con e-child data-id7302c6c data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-acde124 elementor-widget elementor-widget-heading data-idacde124 data-element_typewidget data-widget_typeheading.default> div classelementor-widget-container> h1 classelementor-heading-title elementor-size-default>Revolutionize Your Customer Service with Bright Pattern’s Omnichannel Contact Center Software /h1> /div> /div> div classelementor-element elementor-element-b4004bd elementor-widget__width-initial elementor-widget elementor-widget-text-editor data-idb4004bd data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> Empower your agents and delight your customers with seamless communication across all channels /div> /div> div classelementor-element elementor-element-d105a9e elementor-widget elementor-widget-button data-idd105a9e data-element_typewidget data-widget_typebutton.default> div classelementor-widget-container> div classelementor-button-wrapper> a classelementor-button elementor-button-link elementor-size-sm href#contact> span classelementor-button-content-wrapper> span classelementor-button-text>Lean More Today/span> /span> /a> /div> /div> /div> /div> div classelementor-element elementor-element-0048f39 e-con-full e-flex e-con e-child data-id0048f39 data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-21f8ade elementor-widget elementor-widget-video data-id21f8ade data-element_typewidget data-settings{"youtube_url":"https:\/\/youtu.be\/OH77AgpCwuc?si_u1AF5GgbbhqL1Bn","autoplay":"yes","play_on_mobile":"yes","loop":"yes","video_type":"youtube"} data-widget_typevideo.default> div classelementor-widget-container> div classelementor-wrapper elementor-open-inline> div classelementor-video>/div> /div> /div> /div> /div> /div> /div> div classelementor-element elementor-element-ec28289 e-flex e-con-boxed e-con e-parent data-idec28289 data-element_typecontainer idwhy-bright-pattern data-settings{"_ha_eqh_enable":false}> div classe-con-inner> div classelementor-element elementor-element-cc4b48b elementor-widget elementor-widget-heading data-idcc4b48b data-element_typewidget data-widget_typeheading.default> div classelementor-widget-container> h2 classelementor-heading-title elementor-size-default>Why Bright Pattern?/h2> /div> /div> div classelementor-element elementor-element-a859c9d e-con-full e-flex e-con e-child data-ida859c9d data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-6deb6f3 e-con-full white-morph e-flex e-con e-child data-id6deb6f3 data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-7b4622d elementor-view-stacked elementor-shape-circle elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box data-id7b4622d data-element_typewidget data-widget_typeicon-box.default> div classelementor-widget-container> div classelementor-icon-box-wrapper> div classelementor-icon-box-icon> span classelementor-icon> i classfa fa-star aria-hiddentrue>/i> /span> /div> div classelementor-icon-box-content> h3 classelementor-icon-box-title> span> #1 Rated Contactbr>Center Software /span> /h3> p classelementor-icon-box-description> /p>p>The Top Contact Center, IVR, Dialer, CX Solution per TrustRadius 2023/p> /div> /div> /div> /div> /div> div classelementor-element elementor-element-fef692d e-con-full white-morph e-flex e-con e-child data-idfef692d data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-0b3eb8e elementor-view-stacked elementor-shape-circle elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box data-id0b3eb8e data-element_typewidget data-widget_typeicon-box.default> div classelementor-widget-container> div classelementor-icon-box-wrapper> div classelementor-icon-box-icon> span classelementor-icon> i classfa fa-star aria-hiddentrue>/i> /span> /div> div classelementor-icon-box-content> h3 classelementor-icon-box-title> span> Omnichannelbr>Communication /span> /h3> p classelementor-icon-box-description> /p>p>Seamless integration across voice, email, chat, text, and social media/p> /div> /div> /div> /div> /div> div classelementor-element elementor-element-2053e81 e-con-full white-morph e-flex e-con e-child data-id2053e81 data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-89b7fb2 elementor-view-stacked elementor-shape-circle elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box data-id89b7fb2 data-element_typewidget data-widget_typeicon-box.default> div classelementor-widget-container> div classelementor-icon-box-wrapper> div classelementor-icon-box-icon> span classelementor-icon> i classfa fa-star aria-hiddentrue>/i> /span> /div> div classelementor-icon-box-content> h3 classelementor-icon-box-title> span> #1 Fastest Timebr>to Deploy /span> /h3> p classelementor-icon-box-description> /p>p>The Fastest Implementation Time in the Industry per Omdia and G2 Crowd/p> /div> /div> /div> /div> /div> /div> div classelementor-element elementor-element-af7265c e-con-full e-flex e-con e-child data-idaf7265c data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-de46686 e-con-full e-flex e-con e-child data-idde46686 data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-5e278e1 elementor-widget elementor-widget-image data-id5e278e1 data-element_typewidget data-widget_typeimage.default> div classelementor-widget-container> img fetchpriorityhigh decodingasync width530 height610 src/wp-content/uploads/2024/10/Bright-Pattern-TrustRadius-Top-Rated-2024.png classattachment-large size-large wp-image-86 alt srcset/wp-content/uploads/2024/10/Bright-Pattern-TrustRadius-Top-Rated-2024.png 530w, /wp-content/uploads/2024/10/Bright-Pattern-TrustRadius-Top-Rated-2024-261x300.png 261w sizes(max-width: 530px) 100vw, 530px> /div> /div> /div> div 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xmlnshttp://www.w3.org/2000/svg viewbox0 0 283.5 19.6 preserveaspectrationone> path classelementor-shape-fill styleopacity:0.33 dM0 0L0 18.8 141.8 4.1 283.5 18.8 283.5 0z>/path> path classelementor-shape-fill styleopacity:0.33 dM0 0L0 12.6 141.8 4 283.5 12.6 283.5 0z>/path> path classelementor-shape-fill styleopacity:0.33 dM0 0L0 6.4 141.8 4 283.5 6.4 283.5 0z>/path> path classelementor-shape-fill dM0 0L0 1.2 141.8 4 283.5 1.2 283.5 0z>/path>/svg> /div> div classelementor-element elementor-element-bf9305d elementor-widget elementor-widget-heading data-idbf9305d data-element_typewidget data-widget_typeheading.default> div classelementor-widget-container> h2 classelementor-heading-title elementor-size-default>Transform Your Contact Center/h2> /div> /div> div classelementor-element elementor-element-ce73da8 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor data-idce73da8 data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> p>Unlock the full potential of your customer service with Bright Pattern’s omnichannel contact center software. Seamlessly integrate every communication channel into one platform, boosting efficiency and enhancing customer satisfaction. /p> /div> /div> div classelementor-element elementor-element-c1ad09f e-con-full e-flex e-con e-child data-idc1ad09f data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-4bef2c8 e-con-full e-flex e-con e-child data-id4bef2c8 data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-87f2378 elementor-widget elementor-widget-heading data-id87f2378 data-element_typewidget data-widget_typeheading.default> div classelementor-widget-container> h3 classelementor-heading-title elementor-size-default>Omnichannel Quality Management/h3> /div> /div> div classelementor-element elementor-element-8a83688 elementor-widget elementor-widget-text-editor data-id8a83688 data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> Maintain the highest quality across all channels. Monitor every interaction with AI-driven insights to improve agent performance and ensure consistent, top-tier service. /div> /div> div classelementor-element elementor-element-32a74f2 e-con-full e-flex e-con e-child data-id32a74f2 data-element_typecontainer data-settings{"background_background":"classic","_ha_eqh_enable":false}> div classelementor-element elementor-element-c0d35b6 elementor-widget elementor-widget-text-editor data-idc0d35b6 data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> strong>Monitor All Channels/strong>br>Oversee voice, email, chat and more. /div> /div> /div> div classelementor-element elementor-element-2f94bcd e-con-full e-flex e-con e-child data-id2f94bcd data-element_typecontainer data-settings{"background_background":"classic","_ha_eqh_enable":false}> div classelementor-element elementor-element-7e566f0 elementor-widget elementor-widget-text-editor data-id7e566f0 data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> strong>AI-Driven Insights/strong>br>Refine interactions with advanced AI tools. /div> /div> /div> div classelementor-element elementor-element-81acd4b e-con-full e-flex e-con e-child data-id81acd4b data-element_typecontainer data-settings{"background_background":"classic","_ha_eqh_enable":false}> div classelementor-element elementor-element-d1d12fe elementor-widget elementor-widget-text-editor data-idd1d12fe data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> strong>Consistent Service/strong>br>Provide a uniform, high-quality experience. /div> /div> /div> /div> div classelementor-element elementor-element-71754d9 e-con-full e-flex e-con e-child data-id71754d9 data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-8444a93 elementor-widget elementor-widget-image data-id8444a93 data-element_typewidget data-widget_typeimage.default> div classelementor-widget-container> img loadinglazy decodingasync width1000 height700 src/wp-content/uploads/2024/10/omnichannel-quality-management.jpg classattachment-large size-large wp-image-378 alt srcset/wp-content/uploads/2024/10/omnichannel-quality-management.jpg 1000w, /wp-content/uploads/2024/10/omnichannel-quality-management-300x210.jpg 300w, /wp-content/uploads/2024/10/omnichannel-quality-management-768x538.jpg 768w sizes(max-width: 1000px) 100vw, 1000px> /div> /div> /div> /div> div classelementor-element elementor-element-e24e88c e-con-full e-flex e-con e-child data-ide24e88c data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-b81f812 e-con-full e-flex e-con e-child data-idb81f812 data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-859cc6d elementor-widget elementor-widget-image data-id859cc6d data-element_typewidget data-widget_typeimage.default> div classelementor-widget-container> img loadinglazy decodingasync width1000 height700 src/wp-content/uploads/2024/10/CRM-ITSM-integrations.jpg classattachment-large size-large wp-image-381 alt srcset/wp-content/uploads/2024/10/CRM-ITSM-integrations.jpg 1000w, /wp-content/uploads/2024/10/CRM-ITSM-integrations-300x210.jpg 300w, /wp-content/uploads/2024/10/CRM-ITSM-integrations-768x538.jpg 768w sizes(max-width: 1000px) 100vw, 1000px> /div> /div> /div> div classelementor-element elementor-element-2124756 e-con-full e-flex e-con e-child data-id2124756 data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-371681e elementor-widget elementor-widget-heading data-id371681e data-element_typewidget data-widget_typeheading.default> div classelementor-widget-container> h3 classelementor-heading-title elementor-size-default>CRM & ITSM Integrations/h3> /div> /div> div classelementor-element elementor-element-8c3a833 elementor-widget elementor-widget-text-editor data-id8c3a833 data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> Enhance your existing systems with seamless integrations. Connect easily with your CRM and ITSM platforms for efficient, omnichannel customer service. /div> /div> div classelementor-element elementor-element-ac54b42 e-con-full e-flex e-con e-child data-idac54b42 data-element_typecontainer data-settings{"background_background":"classic","_ha_eqh_enable":false}> div classelementor-element elementor-element-cf6ba7d elementor-widget elementor-widget-text-editor data-idcf6ba7d data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> strong>Seamless Integration/strong>br>Combine with your current CRM. /div> /div> /div> div classelementor-element elementor-element-694f6a1 e-con-full e-flex e-con e-child data-id694f6a1 data-element_typecontainer data-settings{"background_background":"classic","_ha_eqh_enable":false}> div classelementor-element elementor-element-70aacba elementor-widget elementor-widget-text-editor data-id70aacba data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> strong>Personalized Interactions/strong>br>Leverage customer data to tailorservice. /div> /div> /div> div classelementor-element elementor-element-7b6d3cc e-con-full e-flex e-con e-child data-id7b6d3cc data-element_typecontainer data-settings{"background_background":"classic","_ha_eqh_enable":false}> div classelementor-element elementor-element-560df4b elementor-widget elementor-widget-text-editor data-id560df4b data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> strong>Streamlined Operations/strong>br>Provide a uniform, high-quality experience. /div> /div> /div> /div> /div> div classelementor-element elementor-element-94049b1 e-con-full e-flex e-con e-child data-id94049b1 data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-a47f28f e-con-full e-flex e-con e-child data-ida47f28f data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-f211078 elementor-widget elementor-widget-heading data-idf211078 data-element_typewidget data-widget_typeheading.default> div classelementor-widget-container> h3 classelementor-heading-title elementor-size-default>AI-Powered Tools/h3> /div> /div> div classelementor-element elementor-element-f7fcf14 elementor-widget elementor-widget-text-editor data-idf7fcf14 data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> Elevate your service with AI-powered features like sentiment analysis and agent assist. Anticipate needs, solve issues faster, and deliver personalized experiences. /div> /div> div classelementor-element elementor-element-2efcb05 e-con-full e-flex e-con e-child data-id2efcb05 data-element_typecontainer data-settings{"background_background":"classic","_ha_eqh_enable":false}> div classelementor-element elementor-element-746eed5 elementor-widget elementor-widget-text-editor data-id746eed5 data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> strong>Sentiment Analysis/strong>br>Oversee voice, email, chat and more. /div> /div> /div> div classelementor-element elementor-element-f7903f5 e-con-full e-flex e-con e-child data-idf7903f5 data-element_typecontainer data-settings{"background_background":"classic","_ha_eqh_enable":false}> div classelementor-element elementor-element-3aaf2b7 elementor-widget elementor-widget-text-editor data-id3aaf2b7 data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> strong>Agent Assist/strong>br>Boost productivity with real-time support. /div> /div> /div> div classelementor-element elementor-element-c9670e0 e-con-full e-flex e-con e-child data-idc9670e0 data-element_typecontainer data-settings{"background_background":"classic","_ha_eqh_enable":false}> div classelementor-element elementor-element-c91bd27 elementor-widget elementor-widget-text-editor data-idc91bd27 data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> strong>Conversational IVRs/strong>br>Simplify customer interactions with AI-driven self-service. /div> /div> /div> /div> div classelementor-element elementor-element-0c3f481 e-con-full e-flex e-con e-child data-id0c3f481 data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-e8cbf45 elementor-widget elementor-widget-image data-ide8cbf45 data-element_typewidget data-widget_typeimage.default> div classelementor-widget-container> img loadinglazy decodingasync width1000 height700 src/wp-content/uploads/2024/10/AI-powered-tools-1.jpg classattachment-large size-large wp-image-383 alt srcset/wp-content/uploads/2024/10/AI-powered-tools-1.jpg 1000w, /wp-content/uploads/2024/10/AI-powered-tools-1-300x210.jpg 300w, /wp-content/uploads/2024/10/AI-powered-tools-1-768x538.jpg 768w sizes(max-width: 1000px) 100vw, 1000px> /div> /div> /div> /div> div classelementor-element elementor-element-1292fe8 elementor-widget elementor-widget-text-editor data-id1292fe8 data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> Bright Pattern’s software is designed to help your contact center thrive, delivering care, precision, and speed in every interaction.br>Unlock customer satisfaction, agent efficiency, and higher ROI. /div> /div> /div> /div> div classelementor-element elementor-element-ba4086e e-flex e-con-boxed e-con e-parent data-idba4086e data-element_typecontainer idwhy-cba data-settings{"background_background":"classic","_ha_eqh_enable":false}> div classe-con-inner> div classelementor-element elementor-element-0e2a2db elementor-widget elementor-widget-heading data-id0e2a2db data-element_typewidget data-widget_typeheading.default> div classelementor-widget-container> h2 classelementor-heading-title elementor-size-default>Why Partner with CBA?/h2> /div> /div> div classelementor-element elementor-element-55ca550 e-con-full e-flex e-con e-child data-id55ca550 data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-947eefc elementor-widget elementor-widget-text-editor data-id947eefc data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> p>Choosing the right contact center software is just the first step—partnering with an expert integrator like CBA ensures you get the most out of your investment. With over 17 years of industry experience and a global presence, CBA brings unmatched expertise and personalized service to every implementation./p> /div> /div> /div> div classelementor-element elementor-element-8cdeec7 e-con-full e-flex e-con e-child data-id8cdeec7 data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-9669dc9 e-con-full e-flex e-con e-child data-id9669dc9 data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-7ca6eeb elementor-widget elementor-widget-eael-feature-list data-id7ca6eeb data-element_typewidget data-widget_typeeael-feature-list.default> div classelementor-widget-container> div class-icon-position-left -tablet-icon-position-left -mobile-icon-position-left> ul ideael-feature-list-7ca6eeb classeael-feature-list-items square stacked eael-feature-list-vertical> li classeael-feature-list-item elementor-repeater-item-60fc309> div classeael-feature-list-icon-box> div classeael-feature-list-icon-inner> span classeael-feature-list-icon fl-icon-0> svg aria-hiddentrue classe-font-icon-svg e-fas-chevron-right viewbox0 0 320 512 xmlnshttp://www.w3.org/2000/svg>path dM285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z>/path>/svg> /span> /div> /div> div classeael-feature-list-content-box> h3 classeael-feature-list-title>Global Expertise, Local Understanding/h3> p classeael-feature-list-content>Our multilingual team understands the unique needs of businesses worldwide, providing tailored solutions that work for you. /p> /div> /li> li classeael-feature-list-item elementor-repeater-item-9d8e090> div classeael-feature-list-icon-box> div classeael-feature-list-icon-inner> span classeael-feature-list-icon fl-icon-1> svg aria-hiddentrue classe-font-icon-svg e-fas-chevron-right viewbox0 0 320 512 xmlnshttp://www.w3.org/2000/svg>path dM285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z>/path>/svg> /span> /div> /div> div classeael-feature-list-content-box> h3 classeael-feature-list-title>Custom Solutions/h3> p classeael-feature-list-content>Our multilingual team understands the unique needs of businesses worldwide, providing tailored solutions that work for you. /p> /div> /li> li classeael-feature-list-item elementor-repeater-item-a1d666b> div classeael-feature-list-icon-box> div classeael-feature-list-icon-inner> span classeael-feature-list-icon fl-icon-2> svg aria-hiddentrue classe-font-icon-svg e-fas-chevron-right viewbox0 0 320 512 xmlnshttp://www.w3.org/2000/svg>path dM285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z>/path>/svg> /span> /div> /div> div classeael-feature-list-content-box> h3 classeael-feature-list-title>Proven Success/h3> p classeael-feature-list-content>With over 200 contact centers served, we know how to drive efficiency and innovation in your customer service operations. /p> /div> /li> /ul> /div> /div> /div> /div> div classelementor-element elementor-element-e4b9c0f e-con-full e-flex e-con e-child data-ide4b9c0f data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-42b1795 elementor-widget elementor-widget-image data-id42b1795 data-element_typewidget data-widget_typeimage.default> div classelementor-widget-container> img loadinglazy decodingasync width1000 height700 src/wp-content/uploads/2024/10/why-cba.jpg classattachment-large size-large wp-image-382 alt srcset/wp-content/uploads/2024/10/why-cba.jpg 1000w, /wp-content/uploads/2024/10/why-cba-300x210.jpg 300w, /wp-content/uploads/2024/10/why-cba-768x538.jpg 768w sizes(max-width: 1000px) 100vw, 1000px> /div> /div> /div> /div> div classelementor-element elementor-element-7f26c28 e-con-full e-flex e-con e-child data-id7f26c28 data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-73857c6 elementor-widget elementor-widget-text-editor data-id73857c6 data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> p>span classTextRun SCXW2899507 BCX0 langEN-US xml:langEN-US data-contrastauto>span classNormalTextRun SCXW2899507 BCX0>Let CBA empower your contact center with Bright Pattern’s /span>span classNormalTextRun SCXW2899507 BCX0>cutting-edge/span>span classNormalTextRun SCXW2899507 BCX0> software, backed by our commitment to excellence and customer satisfaction./span>/span>span classEOP SCXW2899507 BCX0 data-ccp-props{}> /span>/p> /div> /div> /div> /div> /div> div classelementor-element elementor-element-027562d e-flex e-con-boxed e-con e-parent data-id027562d data-element_typecontainer data-settings{"background_background":"classic","_ha_eqh_enable":false}> div classe-con-inner> div classelementor-element elementor-element-7a516f5 elementor-widget elementor-widget-heading data-id7a516f5 data-element_typewidget data-widget_typeheading.default> div classelementor-widget-container> h2 classelementor-heading-title elementor-size-default>Proven Success Around Industries/h2> /div> /div> div classelementor-element elementor-element-ab61fc4 elementor-widget elementor-widget-text-editor data-idab61fc4 data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> Bright Pattern’s omnichannel contact center software has transformed businesses across various industries. /div> /div> div classelementor-element elementor-element-27a9c32 e-con-full e-flex e-con e-child data-id27a9c32 data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-2b609fd e-con-full e-flex e-con e-child data-id2b609fd data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-5231b50 elementor-widget elementor-widget-heading data-id5231b50 data-element_typewidget data-widget_typeheading.default> div classelementor-widget-container> h4 classelementor-heading-title elementor-size-default>80% reduction in call volume by transitioning to omnichannel/h4> /div> /div> div classelementor-element elementor-element-931d414 elementor-widget elementor-widget-text-editor data-id931d414 data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> Fortune 500 BPO /div> /div> /div> div classelementor-element elementor-element-7134bed e-con-full e-flex e-con e-child data-id7134bed data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-8eb79b6 elementor-widget elementor-widget-heading data-id8eb79b6 data-element_typewidget data-widget_typeheading.default> div classelementor-widget-container> h4 classelementor-heading-title elementor-size-default>86% reduction in operator training time/h4> /div> /div> div classelementor-element elementor-element-87c7a3e elementor-widget elementor-widget-text-editor data-id87c7a3e data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> p>span classTextRun SCXW222997189 BCX0 langEN-US xml:langEN-US data-contrastauto>span classNormalTextRun CommentHighlightClicked SCXW222997189 BCX0>Multilingual Global BPO/span>/span>/p> /div> /div> /div> div classelementor-element elementor-element-dd16203 e-con-full e-flex e-con e-child data-iddd16203 data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-d8f69a0 elementor-widget elementor-widget-heading data-idd8f69a0 data-element_typewidget data-widget_typeheading.default> div classelementor-widget-container> h4 classelementor-heading-title elementor-size-default>2,000 operators deployed in one week/h4> /div> /div> div classelementor-element elementor-element-03964e6 elementor-widget elementor-widget-text-editor data-id03964e6 data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> Major Global Bank /div> /div> /div> /div> div classelementor-element elementor-element-20f91ae e-con-full e-flex e-con e-child data-id20f91ae data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-e55c546 e-con-full e-flex e-con e-child data-ide55c546 data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-7d179e0 elementor-widget elementor-widget-heading data-id7d179e0 data-element_typewidget data-widget_typeheading.default> div classelementor-widget-container> h4 classelementor-heading-title elementor-size-default>95% customer satisfaction after switching to Bright Pattern/h4> /div> /div> div classelementor-element elementor-element-05dc062 elementor-widget elementor-widget-text-editor data-id05dc062 data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> Major Telecom Provider /div> /div> /div> div classelementor-element elementor-element-1508254 e-con-full e-flex e-con e-child data-id1508254 data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-0e6d3bf elementor-widget elementor-widget-heading data-id0e6d3bf data-element_typewidget data-widget_typeheading.default> div classelementor-widget-container> h4 classelementor-heading-title elementor-size-default>99.999% uptime /h4> /div> /div> div classelementor-element elementor-element-3d3d490 elementor-widget elementor-widget-text-editor data-id3d3d490 data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> Fast Growing BPO /div> /div> /div> div classelementor-element elementor-element-f4be6e0 e-con-full e-flex e-con e-child data-idf4be6e0 data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-30d8f72 elementor-widget elementor-widget-heading data-id30d8f72 data-element_typewidget data-widget_typeheading.default> div classelementor-widget-container> h4 classelementor-heading-title elementor-size-default>50% faster deployment times/h4> /div> /div> div classelementor-element elementor-element-ba293aa elementor-widget elementor-widget-text-editor data-idba293aa data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> p>Customer Support for Devices/p> /div> /div> /div> /div> div classelementor-element elementor-element-474a431 elementor-arrows-position-outside elementor-pagination-position-outside elementor-widget elementor-widget-image-carousel data-id474a431 data-element_typewidget data-settings{"slides_to_show":"10","slides_to_show_tablet":"5","slides_to_scroll":"10","slides_to_scroll_tablet":"5","slides_to_show_mobile":"2","slides_to_scroll_mobile":"2","navigation":"both","autoplay":"yes","pause_on_hover":"yes","pause_on_interaction":"yes","autoplay_speed":5000,"infinite":"yes","speed":500} data-widget_typeimage-carousel.default> div classelementor-widget-container> div classelementor-image-carousel-wrapper swiper roleregion aria-roledescriptioncarousel aria-labelImage Carousel dirltr> div classelementor-image-carousel swiper-wrapper aria-liveoff> div classswiper-slide rolegroup aria-roledescriptionslide aria-label1 of 24>figure classswiper-slide-inner>img decodingasync classswiper-slide-image src/wp-content/uploads/2024/10/alfigo.png altalfigo>/figure>/div>div classswiper-slide rolegroup aria-roledescriptionslide aria-label2 of 24>figure classswiper-slide-inner>img decodingasync classswiper-slide-image src/wp-content/uploads/2024/10/americangirl.png altamericangirl>/figure>/div>div classswiper-slide rolegroup aria-roledescriptionslide aria-label3 of 24>figure classswiper-slide-inner>img decodingasync classswiper-slide-image src/wp-content/uploads/2024/10/bellsystems-logo-thumb.png altbellsystems-logo-thumb>/figure>/div>div classswiper-slide rolegroup aria-roledescriptionslide aria-label4 of 24>figure classswiper-slide-inner>img decodingasync classswiper-slide-image src/wp-content/uploads/2024/10/callsocket.png altcallsocket>/figure>/div>div classswiper-slide rolegroup aria-roledescriptionslide aria-label5 of 24>figure classswiper-slide-inner>img decodingasync classswiper-slide-image src/wp-content/uploads/2024/10/canary.png altcanary>/figure>/div>div classswiper-slide 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data-widget_typetext-editor.default> div classelementor-widget-container> Take the first step towards revolutionizing your customer service with Bright Pattern and CBA.br>Whether you’re looking to enhance your current setup or ready to a hrefhttps://cba-gbl.com/making-call-centers-omnichannel-2/ target_blank relnoopener>embrace omnichannel capabilities/a>, we’re here to help you achieve your goals. /div> /div> div classelementor-element elementor-element-6bc0a9c elementor-widget elementor-widget-ha-cf7 happy-addon ha-cf7 data-id6bc0a9c data-element_typewidget data-widget_typeha-cf7.default> div classelementor-widget-container> div classwpcf7 no-js idwpcf7-f466-p40-o1 langen-US dirltr data-wpcf7-id466>div classscreen-reader-response>p rolestatus aria-livepolite aria-atomictrue>/p> ul>/ul>/div>form action/brightpattern/?simply_static_page31057#wpcf7-f466-p40-o1 methodpost classwpcf7-form init ha-cf7-form aria-labelContact form novalidatenovalidate data-statusinit>fieldset 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24z>/path> /svg> /button> input typenumber min0 idrtn placeholderEnter CAPTCHA answer value> /div> div> /div> div idarithmathic_result>/div> /div> /div> /span> input classwpcf7-form-control wpcf7-submit has-spinner typesubmit valueSend>/div>/div>div classwpcf7-response-output aria-hiddentrue>/div>/form>/div> /div> /div> div classelementor-element elementor-element-3c9dece elementor-widget__width-inherit elementor-widget elementor-widget-text-editor data-id3c9dece data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> Experience the difference that expert integration and world-class software can make.br>Let CBA and Bright Pattern guide you towards a future of efficient, scalable, and customer-focused service. /div> /div> /div> /div> /div> /div>!-- .entry-content .clear --> /article>!-- #post-## --> /main>!-- #main --> /div>!-- #primary --> /div> !-- ast-container --> /div>!-- #content --> div classhfe-before-footer-wrap> div classfooter-width-fixer> div data-elementor-typewp-post data-elementor-id159 classelementor elementor-159 data-elementor-settings{"ha_cmc_init_switcher":"no"}> div classelementor-element elementor-element-1c33af7 e-flex e-con-boxed e-con e-parent data-id1c33af7 data-element_typecontainer data-settings{"background_background":"classic","_ha_eqh_enable":false}> div classe-con-inner> div classelementor-element elementor-element-ababd71 e-con-full e-flex e-con e-child data-idababd71 data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-0a23162 elementor-widget elementor-widget-image data-id0a23162 data-element_typewidget data-widget_typeimage.default> div classelementor-widget-container> img width512 height137 src/wp-content/uploads/2024/10/CBA-Logo-White-w512.png classattachment-large size-large wp-image-160 alt srcset/wp-content/uploads/2024/10/CBA-Logo-White-w512.png 512w, /wp-content/uploads/2024/10/CBA-Logo-White-w512-300x80.png 300w sizes(max-width: 512px) 100vw, 512px> /div> /div> div classelementor-element elementor-element-7cbaa22 elementor-widget elementor-widget-text-editor data-id7cbaa22 data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> p>CBA (Communication Business Avenue, Inc) is a software developer and worldwide systems integrator, innovating communication solutions since 2006. For more than 15 years, CBA has been providing Omnichannel Communication Solutions to help brands deliver excellent customer satisfaction./p> /div> /div> div classelementor-element elementor-element-ecf7691 elementor-shape-square e-grid-align-left e-grid-align-tablet-center e-grid-align-mobile-center elementor-grid-0 elementor-widget elementor-widget-social-icons data-idecf7691 data-element_typewidget data-widget_typesocial-icons.default> div classelementor-widget-container> div classelementor-social-icons-wrapper elementor-grid rolelist> span classelementor-grid-item rolelistitem> a classelementor-icon elementor-social-icon elementor-social-icon-facebook elementor-animation-push elementor-repeater-item-dcd3723 hrefhttps://www.youtube.com/@communicationbusinessavenu5128/videos target_blank> span classelementor-screen-only>Facebook/span> i classfa fa-facebook>/i> /a> /span> span classelementor-grid-item rolelistitem> a classelementor-icon elementor-social-icon elementor-social-icon-twitter elementor-animation-push elementor-repeater-item-a7037e5 hrefhttps://www.linkedin.com/company/cba-gbl target_blank> span classelementor-screen-only>Twitter/span> i classfa fa-twitter>/i> /a> /span> span classelementor-grid-item rolelistitem> a classelementor-icon elementor-social-icon elementor-social-icon-google-plus elementor-animation-push elementor-repeater-item-0472adb hrefhttps://www.facebook.com/CBAGBL/ target_blank> span classelementor-screen-only>Google-plus/span> i classfa fa-google-plus>/i> /a> /span> /div> /div> /div> /div> div classelementor-element elementor-element-399e50a e-con-full e-flex e-con e-child data-id399e50a data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-ca42f4a elementor-widget elementor-widget-heading data-idca42f4a data-element_typewidget data-widget_typeheading.default> div classelementor-widget-container> h6 classelementor-heading-title elementor-size-default>Remote Customer Service System/h6> /div> /div> div classelementor-element elementor-element-120dfd7 elementor-widget elementor-widget-text-editor data-id120dfd7 data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> p>a classmenu-link hrefhttps://lad365.cba-gbl.com/ target_blank relnoopener>Live Assist for Microsoft Dynamics 365/a>/p>p>a classmenu-link hrefhttps://cbaliveassist.cba-gbl.com/ target_blank relnoopener>CBA LiveAssist/a>/p>p>a classmenu-link hrefhttps://liveperson.cba-gbl.com/ target_blank relnoopener>LivePerson/a>/p>p>a hrefhttps://telescope.cba-gbl.com/ target_blank relnoopener>Telescope/a>/p>p>a hrefhttps://helplightning.cba-gbl.com/ target_blank relnoopener>Help Lightning/a>/p> /div> /div> div classelementor-element elementor-element-825263f elementor-widget elementor-widget-heading data-id825263f data-element_typewidget data-widget_typeheading.default> div classelementor-widget-container> h6 classelementor-heading-title elementor-size-default>AI Automated Solutions/h6> /div> /div> div classelementor-element elementor-element-485ad9f elementor-widget elementor-widget-text-editor data-id485ad9f data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> p>a classmenu-link href# target_blank relnoopener>GIDR.ai/a>/p>p>a classmenu-link hrefhttps://namitech.cba-gbl.com/ target_blank relnoopener>NamiTech/a>/p>p>a classmenu-link hrefhttps://carear.cba-gbl.com/ target_blank relnoopener>CareAR/a>/p> /div> /div> div classelementor-element elementor-element-6421faf elementor-widget elementor-widget-heading data-id6421faf data-element_typewidget data-widget_typeheading.default> div classelementor-widget-container> h6 classelementor-heading-title elementor-size-default>Call Center System/h6> /div> /div> div classelementor-element elementor-element-6229c17 elementor-widget elementor-widget-text-editor data-id6229c17 data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> p>a classmenu-link href/ relnoopener>Bright Pattern/a>/p> /div> /div> div classelementor-element elementor-element-17b236a elementor-widget elementor-widget-heading data-id17b236a data-element_typewidget data-widget_typeheading.default> div classelementor-widget-container> h6 classelementor-heading-title elementor-size-default>CBA - Corporate/h6> /div> /div> div classelementor-element elementor-element-9fe6aaf elementor-widget elementor-widget-text-editor data-id9fe6aaf data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> p>a hrefhttps://cba-gbl.com/ target_blank relnoopener>CBA Global/a>/p>p>a hrefhttps://cba-japan.com/ target_blank relnoopener>CBA Japan/a>/p> /div> /div> /div> div classelementor-element elementor-element-3c39ac9 e-con-full e-flex e-con e-child data-id3c39ac9 data-element_typecontainer data-settings{"_ha_eqh_enable":false}> div classelementor-element elementor-element-b922aff elementor-widget elementor-widget-heading data-idb922aff data-element_typewidget data-widget_typeheading.default> div classelementor-widget-container> h6 classelementor-heading-title elementor-size-default>Head Office/h6> /div> /div> div classelementor-element elementor-element-6e837f5 elementor-widget elementor-widget-text-editor data-id6e837f5 data-element_typewidget data-widget_typetext-editor.default> div classelementor-widget-container> 5th Floor, YRP Center 1st Bldg,br>Hikarinooka 3-4, Yokosuka City,br>Kanagawa Prefecture,239-0847, Japanbr>Tel: +81 46 821 3362 /div> /div> div classelementor-element elementor-element-57643ff elementor-widget elementor-widget-heading data-id57643ff data-element_typewidget data-widget_typeheading.default> div classelementor-widget-container> h6 classelementor-heading-title elementor-size-default>North America & Latin America/h6> /div> /div> div classelementor-element elementor-element-d95a159 elementor-widget 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